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Jim Tidwell Ford

Kennesaw, GA

Overview
Reviews
Vehicles
4.6
749 Reviews
Call Dealership (770) 427-5531

2205 Barrett Lakes Blvd

Kennesaw, GA

30144

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Showing 749 reviews

October 05, 2024

As always, Jonathan Streetn, customer service is professional, informative and precise. He detailed service, cost and timing for me, offering me a Lift, back to the house. Customer Service skills 👍 More

by amada1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Streetn
Report | Print
Oct 12, 2024 -

Jim Tidwell Ford responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 04, 2024

Attentive, respectful a d friendly. Patrick provided accurate and timely estimate. The work was completed as promised More

by Cliffwaddington1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Report | Print
Oct 12, 2024 -

Jim Tidwell Ford responded

Hello, we're happy you found our staff to be supportive during your experience here at Jim Tidwell Ford. Feel free to reach out to us if you need anything. Have a wonderful day.

October 04, 2024

Damage to the door from being opened in a tight area and scratching of the door seals. More

by dylanoden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris- Service Rep.
Report | Print
Oct 10, 2024 -

Jim Tidwell Ford responded

dylanoden, Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience with us. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Jeremy Smith General Manager jsmith@group1auto.com

October 03, 2024

Service department completed my appointment on time and communicated well. I appreciated the clear communications. More

by nhat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Habyan, Matthew
Report | Print
Oct 06, 2024 -

Jim Tidwell Ford responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 28, 2024

I had a great experience here! I was from out of town and having truck trouble. Michael Guittar was so nice and helped me a great deal. They did a diagnostic and kept me well info More

by fletch2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Guittar
Report | Print
Oct 02, 2024 -

Jim Tidwell Ford responded

Hi, your wonderful feedback and rating mean a lot to us. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

September 27, 2024

The service was quick and painless. michael went above and beyond helping me get back on the road safe snd sound. More

by lindylucas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
Oct 03, 2024 -

Jim Tidwell Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to Michael here at Jim Tidwell Ford! We are always more than happy to assist you if anything else comes up. Take care!

September 26, 2024

The work that was requested was done on time and done right. Kelsie was great! More

by Rhobbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsie
Report | Print
Sep 29, 2024 -

Jim Tidwell Ford responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

September 26, 2024

I dropped off my truck to have it looked at because it was making a weird noise in the rear driver side, they inspected it, and told me all the things that was going on with it. Gave me a quote & option t More

by coore4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Oct 03, 2024 -

Jim Tidwell Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to Cris here at Jim Tidwell Ford! We are always more than happy to assist you if anything else comes up. Take care!

September 25, 2024

Brandon and Nathan Great. Over 10 years plus of service with Jim Tidwell Ford. Perfect More

by lholloway61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan F and Brandon J
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Sep 28, 2024 -

Jim Tidwell Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Jim Tidwell Ford. We are always more than happy to assist you if anything else comes up. Take care!

September 22, 2024

Friendly staff, work performed as promised, did have a long wait for vehicle. Will return More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael, in the service department
Report | Print
Sep 28, 2024 -

Jim Tidwell Ford responded

Hi Ken, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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