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Jim Tidwell Ford

Kennesaw, GA

Overview
Reviews
Vehicles
4.6
598 Reviews
Call Dealership (770) 427-5531

2205 Barrett Lakes Blvd

Kennesaw, GA

30144

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Showing 598 reviews

April 23, 2024

My truck was well taken care of as always with Jim Tidwell Ford. The young lady that assisted me did a fantastic job. More

by wtscoggins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Blair
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Apr 25, 2024 -

Jim Tidwell Ford responded

We are thrilled to hear that you had a fantastic experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 23, 2024

Michael was the best . He walked me through process . Very respectful, also he gave me some good insight on my car. If you ever in town on Barrett lakes ford . Make sure yo More

by Johnny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Guittar
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Apr 25, 2024 -

Jim Tidwell Ford responded

It's fantastic to hear that you had a great experience and that Michael provided the best assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 23, 2024

I have nothing but praise for Jim Tidwell Ford Service Department. Michael Guittar, Service Advisor checked me in for a regular service and inspection. My Technician contacted me by text and told me I had More

by kjanetsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Guittar; Technician unknown
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Apr 25, 2024 -

Jim Tidwell Ford responded

Thank you for sharing your positive experience with Jim Tidwell Ford Service Department! It's great to hear that Michael and the team provided excellent service during your regular service and inspection. Thank you for choosing us!

April 23, 2024

Ty was great! He made the process quick and easy! This was a second buy with him. I won’t by from anybody else More

by tiff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty Davidson
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Apr 25, 2024 -

Jim Tidwell Ford responded

Congratulations on your new vehicle! We're thrilled that Ty provided you with a great sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

April 22, 2024

I took my truck in for routine maintenance and check engine light on. They seemed to take time to diagnose engine light issue and service advisor Michael kept me informed. They completed maintenance and More

by rawhide92003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Guittar
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Apr 24, 2024 -

Jim Tidwell Ford responded

It's fantastic to hear that your experience with us was positive! We strive to provide thorough and efficient service, and we are glad Michael kept you well-informed throughout the process. Safe travels, and thank you for choosing us for your truck's maintenance needs!

April 16, 2024

Great experience. Quick and straight forward. Would recommend without question. From a good selection to a good deal to good financing, it was all good! More

by Esserbk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Buck
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Apr 19, 2024 -

Jim Tidwell Ford responded

Congratulations on your new vehicle! We are thrilled to have provided you with a great sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 12, 2024

The experience I had today was awesome. The customer service guy was one of the best I’ve ever dealt with More

by Andy wills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Streetman
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Apr 13, 2024 -

Jim Tidwell Ford responded

We are thrilled to hear that you had an awesome experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 08, 2024

Excellent and timely service as expected since I bought the car there I've only taken the car here. More

by nomadone
Recommend Dealer
Yes
Employees Worked With
Service representative was Justin Hannah
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Apr 10, 2024 -

Jim Tidwell Ford responded

It sounds like you've had consistently positive experiences with the dealership for both purchasing and servicing your car. Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 08, 2024

First time service customer and I could not have asked for a better experience! Highly recommend. More

by Hb8ker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Apr 10, 2024 -

Jim Tidwell Ford responded

We are thrilled to hear that you had the best experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 06, 2024

Service was great. Candace kept me informed of the findings. The timeframe was what she said. More

by Patty White
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candace
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Apr 09, 2024 -

Jim Tidwell Ford responded

It's fantastic to hear that you had a great experience and that Candace provided informed assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

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