
Jim Tidwell Ford
Kennesaw, GA
Filter Reviews by Keyword
By Type
Showing 749 reviews
Service performed in timely fashion and the multi point inspection (which I needed but did not request) was a bonus! Will continue to use Tidwell for my car service for sure! inspection (which I needed but did not request) was a bonus! Will continue to use Tidwell for my car service for sure! More
This was the best car buying experience I've ever had, I ordered the car online and scheduled a pickup time, the salesman was very friendly and helpful, the process was smooth, I showed up, signed the finan ordered the car online and scheduled a pickup time, the salesman was very friendly and helpful, the process was smooth, I showed up, signed the finance papers after setting up my car and then left. More
Absolutely the worst service department I have encountered at a Ford dealership in over 40 years of buying and using Ford products in three different states. I brought my Ford Escape in on a r encountered at a Ford dealership in over 40 years of buying and using Ford products in three different states. I brought my Ford Escape in on a recall on June the 13th 2024. It wasn't until August 9th that I finally got them to order the part and here it is November 13th 2024 and still this matter has yet to be resolved. I have been more than patient, but your service department is the worst I have in encountered in over 40 years of buying Ford and in three different states. I am revising my review. As a result of the General Manager, Jeremy Smith's extra efforts the repair of my 2020 Ford escape is now moving along swiftly now. More
We really enjoyed. our experience with your dealership. We were able to get the deal we wanted and it was under the time we expected for it to take. Very professional sa our experience with your dealership. We were able to get the deal we wanted and it was under the time we expected for it to take. Very professional sales people. More