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Jim Tidwell Ford

Kennesaw, GA

4.6
749 Reviews

2205 Barrett Lakes Blvd

Kennesaw, GA

30144

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Showing 749 reviews

November 20, 2024

Service performed in timely fashion and the multi point inspection (which I needed but did not request) was a bonus! Will continue to use Tidwell for my car service for sure! More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelcy and Justin Armstrong
Nov 22, 2024 -

Jim Tidwell Ford responded

Hi Bill, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 19, 2024

Candace is always incredibly helpful! The service team is always prompt and professional. I highly recommend Jim Tidwell Ford! More

by rcmcdowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candace
Nov 21, 2024 -

Jim Tidwell Ford responded

Hello, we're happy you found Candace to be so supportive during your experience here at Jim Tidwell Ford. Thanks for the recommendation, and have an amazing day!

November 16, 2024

I am pleased with the service I received today on my SUV on this visit. More

by Mcagle324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Terry
Nov 19, 2024 -

Jim Tidwell Ford responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

November 15, 2024

They always treat us with respect, keep us updated on our service and never try to talk us into purchasing something that we don't need. More

by joan.montgomery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Streetman
Nov 18, 2024 -

Jim Tidwell Ford responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

November 15, 2024

This was the best car buying experience I've ever had, I ordered the car online and scheduled a pickup time, the salesman was very friendly and helpful, the process was smooth, I showed up, signed the finan More

by Rudi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon
Nov 18, 2024 -

Jim Tidwell Ford responded

Hi, it's experiences like yours that really keep us motivated! We sincerely thank you for the positive review, and look forward to seeing you again soon!

November 15, 2024

I grew up in the Kennesaw area and have always been a consumer that supports local businesses. I am also a HUGE FIRD FAN!!!! More

by CHARLES.COACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Nov 18, 2024 -

Jim Tidwell Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

November 13, 2024

Oil change was quick and efficient. Staff was pleasant and provided updates on work progress. More

by Mrando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not surr
Nov 14, 2024 -

Jim Tidwell Ford responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Tidwell Ford! We are always more than happy to assist you if anything else comes up. Take care!

November 13, 2024

Absolutely the worst service department I have encountered at a Ford dealership in over 40 years of buying and using Ford products in three different states. I brought my Ford Escape in on a r More

by marketing.mastery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department Manager
Nov 18, 2024 -

Jim Tidwell Ford responded

Mr Hart, Thank you for speaking with me yesterday. I apologize your repairs have taken so long to complete. Now that the parts have come off of the backorder, we will get this resolved quickly. Thank you for your understanding. Jeremy Smith General Manager

Nov 18, 2024 -

marketing.mastery responded

Thank you Jeremy! I truly appreciate you're quick response to this and your extraordinary efforts to get it resolved quickly.

November 12, 2024

Brandon in Sales and Bryan and Patrick in service rock! very helpful, quick process, and got the car I wanted! More

by Dianecarter58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon, Bryan, Patrick
Nov 13, 2024 -

Jim Tidwell Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to Brandon, Bryan and Patrick here at Jim Tidwell Ford! We are always more than happy to assist you if anything else comes up. Take care!

November 12, 2024

We really enjoyed. our experience with your dealership. We were able to get the deal we wanted and it was under the time we expected for it to take. Very professional sa More

by Bluangel292000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Kudwa
Nov 13, 2024 -

Jim Tidwell Ford responded

Hi, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

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