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Jim Tidwell Ford

Kennesaw, GA

Overview
Reviews
Vehicles
4.5
483 Reviews
Call Dealership (770) 427-5531

2205 Barrett Lakes Blvd

Kennesaw, GA

30144

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Showing 483 reviews

December 31, 2023

Great service as always. Friendly and knowledgeable staff. Very informative concerning preventive maintenance. Takes excellent care of my vehicle More

by maadavis88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Hannah
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Jan 03, 2024 -

Jim Tidwell Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
December 30, 2023

My visit was Fabulous Fantastic Friendley Fast. It was a Great Experience. I will continue to use Jim Tidwell Ford. More

by sladeandsteeledad@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Hannah
Report | Print
Jan 03, 2024 -

Jim Tidwell Ford responded

We are thrilled to hear that you had the 4-F experience, Fabulous, Fantastic, Friendly, and Fast! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
December 30, 2023

Excellent customer service from beginning to end. Everything was thoroughly explained to us and we had complete confidence in the service that was to be provided. More

by KarenT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Guitar, Justin Armstrong
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Jan 03, 2024 -

Jim Tidwell Ford responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
December 30, 2023

Great staff that care about their customers! They take time with you and review everything about your service More

by Janice Steadman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Streetman
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Jan 03, 2024 -

Jim Tidwell Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
December 30, 2023

Jonny Streetman in service dept was great to work with. Took all our concerns seriously and kept in touch with us More

by chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Streetman
Report | Print
Jan 03, 2024 -

Jim Tidwell Ford responded

Thank you for the kind words Chris! We are very happy to hear that we were able to provide you with an enjoyable experience!

Helpful
December 29, 2023

Very helpful and a pleasure to deal with. Excellent customer service. Have made numerous purchases at this dealership. More

by readers_peloton0k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Jan 03, 2024 -

Jim Tidwell Ford responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
December 28, 2023

I took my F150 for a basic oil change and tire rotation. I paid the invoice and was told the truck was waiting out front. I went out to the truck to find a dime-sized deep scratch in the paint. I went back More

by Alex Coleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Billy Sharp
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Dec 28, 2023 -

Jim Tidwell Ford responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Helpful
December 28, 2023

They got me in and out really quick! And had my car up to spec. The staff was really nice More

by Adrianne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandi Ortiz
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Dec 30, 2023 -

Jim Tidwell Ford responded

We are thrilled to hear that you had a quick experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
December 28, 2023

Caleb, my service advisor is always very helpful. He keeps me updated on my vehicle, and addresses all my concerns. Thanks More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb
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Dec 30, 2023 -

Jim Tidwell Ford responded

It's fantastic to hear that you had a great experience and that Caleb provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
December 27, 2023

I've serviced my vehicles at Tidwell for several years. I always receive great service! More

by rhogan308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Guitar
Report | Print
Dec 29, 2023 -

Jim Tidwell Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
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