Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Jim Tidwell Ford

Kennesaw, GA

Overview
Reviews
Vehicles
4.5
483 Reviews
Call Dealership (770) 427-5531

2205 Barrett Lakes Blvd

Kennesaw, GA

30144

Directions

By Type

Showing 483 reviews

January 19, 2024

I did not have an appointment and they were able to get me in and get me hooked up to a new battery. More

by cmbowen16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember
Report | Print
Jan 24, 2024 -

Jim Tidwell Ford responded

We're glad to hear that despite not having an appointment, they were able to accommodate you and get you hooked up to a new battery. Providing quick and efficient service is important to us. Thank you for choosing us, and we appreciate your positive feedback. We look forward to serving you again in the future!

Helpful
January 17, 2024

amazing service, first time and i will go back for service my raptor, Michael Guittar did amazing job helping me. More

by julio sldn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Guittar
Report | Print
Jan 19, 2024 -

Jim Tidwell Ford responded

We are thrilled to hear that you had an amazing service experience, and that Michael did an outstanding job helping you with your Raptor. Safe travels and continued satisfaction with your Raptor!

Helpful
January 17, 2024

My service advisor was very professional and extremely helpful. I would definitely return to this location. More

by man362
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb
Report | Print
Jan 19, 2024 -

Jim Tidwell Ford responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
January 16, 2024

Good service. Wish I knew that the person who could do the work was sick the day of the appointment. More

by Jim_mcginnis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Report | Print
Jan 19, 2024 -

Jim Tidwell Ford responded

We are sorry to hear that there was an unexpected situation with the person who could perform the work being sick on the day of your appointment. It can be frustrating when unforeseen circumstances affect service appointments. We appreciate your business. We are excited to help you in the future.

Helpful
January 15, 2024

This was a quick appointment with excellent service and a good price for the work performed. More

by Samsuds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Spurling
Report | Print
Jan 17, 2024 -

Jim Tidwell Ford responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
January 11, 2024

They hit the vehicle ready on time Good job would have liked to have the truck washed. More

by cprman1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Brown
Report | Print
Jan 13, 2024 -

Jim Tidwell Ford responded

We are thrilled to hear that you had a good and prompt experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
January 11, 2024

Was charged $190 (which was the discounted price) to fix a noise coming from the trunk luggage compartment. Picked up the car and noise was still present. Ended up fixing the noise at home the next day. App More

by scows.bionics_0q
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Report | Print
Jan 16, 2024 -

Jim Tidwell Ford responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Helpful
January 06, 2024

Heater not working. Quick diagnosis of the problem. Quick fix. Got vehicle back the next day. More

by mriggans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Jan 09, 2024 -

Jim Tidwell Ford responded

We are thrilled to hear that you had a quick experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
January 05, 2024

Very good job on my brake replacement. They were efficient and provided very good service. More

by Rhbryan22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Brown
Report | Print
Jan 06, 2024 -

Jim Tidwell Ford responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
January 05, 2024

The service department is awesome. Candace is my go to everytime. FYI, give her a raise😍♥️💯 More

by staceyg1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candace and Josh
Report | Print
Jan 09, 2024 -

Jim Tidwell Ford responded

It's fantastic to hear that you had a great experience and that Candace provided awesome assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
1
...
11
12
13
...
49