Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Jim Tidwell Ford

Kennesaw, GA

Overview
Reviews
Vehicles
4.5
483 Reviews
Call Dealership (770) 427-5531

2205 Barrett Lakes Blvd

Kennesaw, GA

30144

Directions

By Type

Showing 483 reviews

February 10, 2024

Caleb was great, service was outstanding. Took longer than expected. I will surely be there for service. More

by COREYLUSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb
Report | Print
Feb 13, 2024 -

Jim Tidwell Ford responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

Helpful
February 09, 2024

Took great care of us and was impressed with how thorough they were with fixing our car. More

by kcd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Report | Print
Feb 13, 2024 -

Jim Tidwell Ford responded

We're thrilled to hear that we took great care of you and that you were impressed with the thoroughness in fixing your car. Providing excellent service is our goal, and we appreciate your positive feedback. We appreciate your business and look forward to serving you again in the future!

Helpful
February 08, 2024

Mr. Jonny Streetman was very professional in handling and explaining my car situation to me. More

by Cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Streetman
Report | Print
Feb 10, 2024 -

Jim Tidwell Ford responded

Thank you for taking the time to share your experience. We're pleased to hear that Johnny provided you with professional service and effectively explained your car situation. Clear communication is essential, and we're glad we could meet your expectations. We appreciate your trust in us.

Helpful
February 07, 2024

Johnny in service does a great job communicating and I feel he is always honest and helpful More

by william.mb.kuhn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
Report | Print
Feb 09, 2024 -

Jim Tidwell Ford responded

It's fantastic to hear that Johnny in service has been doing a great job for you! Effective communication, honesty, and helpfulness are key components of excellent customer service, and we're glad to know that he has provided that for you. Thank you for choosing our service, and we look forward to assisting you in the future!

Helpful
February 07, 2024

Looked after our needs and made sure care was fully fixed. We are very satisfied More

by Oranjewurm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
Report | Print
Feb 09, 2024 -

Jim Tidwell Ford responded

We're thrilled to hear that we were able to look after your needs and ensure that your car was fully fixed, resulting in your satisfaction. Thank you for choosing our services, and we look forward to serving you again in the future!

Helpful
February 06, 2024

Excellent service. Been coming here for years and each time has been a great experience. More

by rlbarnes21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candace Wayerman
Report | Print
Feb 06, 2024 -

rlbarnes21 responded

Yes

Feb 07, 2024 -

Jim Tidwell Ford responded

Thank you for your kind words! We thank you for your continued business and look forward to your next visit!

Helpful
February 01, 2024

They would get 5 stars if they offered mobile service for electric vehicles and offered DC fast charging. More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb
Report | Print
Feb 03, 2024 -

Jim Tidwell Ford responded

Good news! Mobile service for many vehicles is coming soon. Our new Mobile Service van has arrived and we are equipping it now with all of the tools we need to take care our you here, at home or at the office. Also our DC fast chargers are being installed as we speak! Thank you for your business. Thanks, Jeremy Smith General Manager Jim Tidwell Ford

Helpful
January 31, 2024

They are always on time with their service. Really enjoy my visit there. People are very friendly every visit. More

by coachmackcobb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Hannah
Report | Print
Feb 02, 2024 -

Jim Tidwell Ford responded

We are thrilled to hear that you had a prompt experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
January 29, 2024

Bruce , made my car purchases super easy and smooth . He was really friendly and helpful . More

by Miroslava Montiel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Wanjohi
Report | Print
Jan 31, 2024 -

Jim Tidwell Ford responded

We're glad to hear that Bruce made your car purchase easy and smooth, providing friendly and helpful assistance. Thank you for choosing us, and we hope you enjoy your new car!

Helpful
January 26, 2024

I can’t say enough about the service agent I deal with. Michael Guitar is best. I wouldn’t do business with anyone but him. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Guitar
Report | Print
Jan 30, 2024 -

Jim Tidwell Ford responded

Thank you for the kind words Paul! We are very happy to hear that we were able to provide you with an enjoyable experience!

Helpful
1
...
10
11
12
...
49