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Jim Tidwell Ford

Kennesaw, GA

Overview
Reviews
Vehicles
4.5
483 Reviews
Call Dealership (770) 427-5531

2205 Barrett Lakes Blvd

Kennesaw, GA

30144

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Showing 483 reviews

February 29, 2024

Jonny in the service department was a big help & Evan the technician is the best I’ve ever come across More

by drinkwinejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny, Evan
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Mar 03, 2024 -

Jim Tidwell Ford responded

We're pleased to hear that Jonny in the service department was a big help and that Evan, the technician, impressed you as the best you've ever come across. We appreciate your business and look forward to serving you again in the future!

Helpful
February 28, 2024

The Tid has been our family’s go to Ford dealership for many years. Our daughters grew up driving Ford Escapes and we relied on the Tid to keep them running More

by jmonroe2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Streetman
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Mar 02, 2024 -

Jim Tidwell Ford responded

Thank you for your loyalty to Jim Tidwell Ford over the years and for making us your go-to Ford dealership for your family's needs. We appreciate your trust and look forward to continuing to provide excellent service for years to come. Safe driving!

Helpful
February 28, 2024

Service experience has been great. I purchased my car here eight years ago and have continued to bring it here for service. The service team is so attentive. More

by goddess_yarns_05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Streetman
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Mar 02, 2024 -

Jim Tidwell Ford responded

It's wonderful to hear that your service experience has been great and that you've continued to bring your car to the dealership for eight years. The fact that the service team is attentive speaks to their commitment to providing excellent customer service. Thank you for your loyalty, and we look forward to continuing to meet your automotive needs! Safe and happy driving!

Helpful
February 27, 2024

Very polite and caring of my vehicle, took care of all my needs. Driving better than before More

by shawnowens71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lara
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Feb 29, 2024 -

Jim Tidwell Ford responded

We appreciate your kind words and are delighted to hear that you had a positive experience with our dealership. Our team is committed to providing excellent service and ensuring that your vehicle is well taken care of. Safe travels, and we look forward to serving you again in the future!

Helpful
February 27, 2024

I really like dealing with Jonathan in service department. Great job all around. I recommend Tidwell. More

by Djcerlanek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Streetman
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Mar 02, 2024 -

Jim Tidwell Ford responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

Helpful
February 26, 2024

The Tid has been a mainstay for our family for many years. Two (2) of our daughters had Ford Escapes and da Tid had always provided great service. More

by jmonroe2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Streetman
Report | Print
Feb 28, 2024 -

Jim Tidwell Ford responded

It's wonderful to hear that your family has had positive experiences with Ford Escapes and the service provided by The Tid. Safe travels!

Helpful
February 26, 2024

This was our first experience at Tidwell Ford and it was very pleasant and comfortable. Jonny Streetman, Service Advisor was very professional and customer oriented. He explained all of the service procedur More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Streetman, Service Advisor
Report | Print
Mar 02, 2024 -

Jim Tidwell Ford responded

We are delighted to hear about your positive experience at Jim Tidwell Ford during your first visit. It sounds like Jonny, the Service Advisor, provided excellent customer service, explaining the service procedures thoroughly and ensuring you were comfortable with the process. It's great to know that the overall service experience and Jonny's friendly and patient manner have made you consider Jim Tidwell Ford for your future vehicle needs.

Helpful
February 22, 2024

Caleb was great good service great technicians great managers. Will be coming back tomorrow thanks More

by calebspurling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Spurling
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Feb 24, 2024 -

Jim Tidwell Ford responded

Thank you for your positive feedback! We're thrilled to hear that Caleb provided great service and that you were pleased with our technicians and managers. We appreciate your acknowledgment, and we look forward to welcoming you back tomorrow. Your satisfaction is important to us, and we're here to provide excellent service. Thank you for choosing us!

Helpful
February 20, 2024

The service advisors were very helpful and fixed my issue. They were able to get my truck serviced based on my schedule More

by anthony.cory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bass
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Feb 21, 2024 -

Jim Tidwell Ford responded

We're pleased to hear that the service advisors were very helpful and were able to address and fix the issue with your truck. It's great that they accommodated your schedule for the service. Thank you for choosing us, and we look forward to serving you again in the future!

Helpful
February 13, 2024

Awesome service adviser Johnny sweet man. Fair prices technician who worked on the car did a great job very timely. REWARD them well!!! More

by billyhebert371941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
Report | Print
Feb 16, 2024 -

Jim Tidwell Ford responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

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