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Jim Tidwell Ford

Kennesaw, GA

Overview
Reviews
Vehicles
4.6
749 Reviews
Call Dealership (770) 427-5531

2205 Barrett Lakes Blvd

Kennesaw, GA

30144

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Showing 749 reviews

January 25, 2025

I had an absolutely outstanding experience at [Dealership Name]! From start to finish, the service team went above and beyond to ensure my vehicle was taken care of efficiently and professionally. More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Report | Print
Jan 27, 2025 -

Jim Tidwell Ford responded

Hi Ken, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Tidwell Ford. Feel free to reach out to us if you need anything. Have a wonderful day.

January 25, 2025

Quick and professional service at reasonable prices. Clean facilities and a very friendly and helpful staff. More

by pbrossett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy
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Feb 01, 2025 -

Jim Tidwell Ford responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

January 25, 2025

Responsive, courteous, progressional. I had a big repair. I was given a step-by-step process an estimated time of completion that met my expectation. More

by andre.brantley
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick, Candace.
Report | Print
Feb 01, 2025 -

Jim Tidwell Ford responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

January 24, 2025

Worked with sevice adviser Jonny who was very helpful and provided me with updates on my service and costs involved before any work was started. More

by billy.tucker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Streetman
Report | Print
Feb 01, 2025 -

Jim Tidwell Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Jim Tidwell Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 23, 2025

Kelsey Blair was very helpful in the service department, communicating every step of the way. I highly recommend! More

by Prodireign
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Blair
Report | Print
Jan 24, 2025 -

Jim Tidwell Ford responded

Hello, we're happy you found our staff to be helpful during your experience here at Jim Tidwell Ford. Thanks for the recommendation, and have an amazing day!

January 22, 2025

Work done timely and in workman like manner. A a a a a a a More

by LMM30152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Streetman
Report | Print
Jan 24, 2025 -

Jim Tidwell Ford responded

Hello, we appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!

January 21, 2025

Brandon Johnson was amazing! He helped me find the perfect car that I wanted after my current vehicle was totaled. He listened to what I wanted and found the car just for me! More

by lulabell52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Johnson
Report | Print
Jan 22, 2025 -

Jim Tidwell Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to Brandon here at Jim Tidwell Ford! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 20, 2025

My truck was there for 2 weeks and I had to repeatedly call and waited days for a response More

by Kelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kelset
Report | Print
Jan 22, 2025 -

Jim Tidwell Ford responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Jeremy Smith General Manager Jim Tidwell Ford (678) 784-1235 jsmith@group1auto.com

January 18, 2025

Jim Tidwell Ford delivers outstanding service every time. Friendly staff, professional advisors, and a seamless experience! More

by thenumber3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Streetman
Report | Print
Jan 19, 2025 -

Jim Tidwell Ford responded

Hi, we are so happy to read such a great review about Jim Tidwell Ford! Feel free to reach out to us if you need anything. Have a wonderful day.

January 17, 2025

Awesome service. Friendly and customer focused. They worked me in on my requested time as well. More

by Ellis.kirby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Armstrong
Report | Print
Jan 19, 2025 -

Jim Tidwell Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Tidwell Ford! We are always more than happy to assist you if anything else comes up. Take care!

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