Jim Shorkey North Hills Chevrolet

I bought a 2011 Chevy Malibu, before my purchase I went to 4 other dealerships. At Tom Henry the Sales Manager came to meet me as well as the owner! I was very satisfied and have not an ounce of buyers r to 4 other dealerships. At Tom Henry the Sales Manager came to meet me as well as the owner! I was very satisfied and have not an ounce of buyers remorse, as everything was explained very clear and specific!!! Thanks Tom Henry !!!! More

I felt my experience dealing with Jeff Blough of Tom Henry Chevrolet was one of fairness with honesty and integrity. Remember, trust but verify, always. Henry Chevrolet was one of fairness with honesty and integrity. Remember, trust but verify, always. More

After having been treated rudely by a used car salesman at another area dealership, I called this dealership about a vehicle I saw online, only to find out it had just been sold. Mr. Caruso asked exactly at another area dealership, I called this dealership about a vehicle I saw online, only to find out it had just been sold. Mr. Caruso asked exactly what I was looking for in a car and the price I needed to pay. He then asked me if I would allow him to find 'my' car for me. He went out of his way to find the car with the amenities I was looking for at a very reasonable price. Mr. Valentine got a better interest rate for me than anyone else had done. Overall a very positive experience and I'm driving the vehicle that is everything I wanted and needed. I have never experienced this level of customer service with any vehicle I have purchased over the last forty years. My family will return in the future to purchase vehicles from this dealership and one of my friends is going to visit them soon to search for his new car. Congratulations to this company and their customer service team! Keep up the good work. More

Bought a new truck and a equilnox from a salesman Wayne Fischer, he is number 1 in my book. Wayne worked with us on the price, he was very helpful and friendly. I would buy another vehicle from this person Fischer, he is number 1 in my book. Wayne worked with us on the price, he was very helpful and friendly. I would buy another vehicle from this person again, because he knows how to treat a person. So in 2 years whenever we trade both of your vehicles, i hope wayne is still working at this dealership. A+++++++++++++ Glenn and Carol W. More

The overall rating should be outstanding. It exceeds the highest rating you have on your evaluation form 5 (Great). This was definitely the most pleasant experience I have ever encountered at any car deale highest rating you have on your evaluation form 5 (Great). This was definitely the most pleasant experience I have ever encountered at any car dealership in 39 years of buying or leasing autos and trucks. Over the 39 years, this includes a total of 15 vehicles. Everyone I dealt with at Tom Henry Chevy was professional to the highest degree. Not only the exceptional Sales team but the Service crew too. I was especially impressed by the way Jeff, Wayne, John, and George interacted as to their overall knowledge of their Chevy products but also the highest degree of their honesty and integrity which I rate very highly in anyone's position. If any consumer out there is interested in purchasing or leasing a vehicle, I would highly recommend before doing so, go and visit Tom Henry's dealership especially if you want a Chevy product and an enjoyable time doing so. They are very competively priced and you will be well taken care of with their excellent staff of employees. I can see why they are so successful and in business for over 53 years. It's because they pay close attention to detail and treat their customers with respect, unlike other dealerships I experienced over the years. My only regret is making a huge mistake in not visiting them sooner over my 39 years of buying and leasing. However this will change because the very next time I decide to buy or lease a new vehicle it will be at Tom Henry. This will be passed on to my personal family, friends, fellow co-workers, business associates and anyone I discuss with relating to car/truck sales. Do yourself a favor and get to know a truly great team of friends and business partners at Tom Henry and you will not only be supporting your local business community but will be rewarded with a top quality product. Once again, thanks so much for taking the extra time in helping and assisting me with my decision to purchase a new 2012 Chevy Equinox. GMC should be very proud to be represented by this Chevy dealership of highly classed individuals who were all very personal to me and that goes along way in the memory banks. Thanks again Jeff, Wayne, John, George, Jack, and all your other staff members. I'll be back! Mike Rosswog More

This dealership is the tops! I have been going to it since 1984. Wouldn't go to anyone else. From the time you go in the door until you leave, whether it is for a new car or for service, it is one TOP since 1984. Wouldn't go to anyone else. From the time you go in the door until you leave, whether it is for a new car or for service, it is one TOP NOTCH dealership. Great service. Keep up the great job! More

Tom Henry Chevrolet provides everything a customer wants in a new/used car buying experience. I recently purchased my second new vehicle from this dealership. This dealership stocks "quality" models and in a new/used car buying experience. I recently purchased my second new vehicle from this dealership. This dealership stocks "quality" models and does not skimp on the fatory available options. The colors and styles of their vehicles are the most desireable in the local market. The sales experience is easy at this dealership. I was able to walk about from the lot during normal business without any approach or pressure from sales persons. When I had found a vehicle that I liked, I approached the sales office, where I was greeted by Ross Caruso - Sales Consultant. Ross handled every aspect of the sale in an efficient and open manner. I was happy to learn that Tom Henry accurately valued my trade vehicle and offered me the most money in return for my investment. The entire sale, including the trade of my old vehicle took approximately 2 hours. Upon meeting with Adam the "acting" Finance Mgr., all of my paperwork was complete and ready for signing, taking just a few minutes. The vehicle was prepared and looking great by the time I had completed the paperwork. I was extremely satisfied with the whole experience. During a final vehicle orientation with Ross I learned that the dealership was actually short-handed this day, as the majority of the sales group and real Finance Mgr. were at a corporate meeting learning how to improve the customer experience at their "soon to be built" new dealership. I was impressed that Ross and Adam were able to handle my sale so quickly and without as much as a single glitch. I was further impressed to learn that Tom Henry is investing in a new dealership and obviously training their employees to conduct business efficiently and in a customer friendly manner. I would definitely buy here again. More

My first purchase at Tom Henry was in December 1997, fast forward 14 years and many vehicles later and many visits to service,parts,and oh yes, even the body shop. I would never consider going any where else forward 14 years and many vehicles later and many visits to service,parts,and oh yes, even the body shop. I would never consider going any where else. I have referred friends and family to Tom Henry only for them to also be a satisfied customer. The entire staff goes above and beyond to make us feel more than just a customer, but treats us like family! The only way anyone will experience the atmosphere, friendship and honesty at Tom Henry, is by walking through the front door. I can assure you will be greeted with kindness, a smile and immediate assistance. More

I contacted this dealer through Edmunds "get a quote option". I received a quick response with the information I needed to schedule a follow up test drive and review of the truck I was interested in. Th option". I received a quick response with the information I needed to schedule a follow up test drive and review of the truck I was interested in. This truck purchase was one of the best that I have had. Straight forward no nonsense approach to pricing and presenting the product. No pressure to purchase other offers. The price quoted by the salesman was exactly what I paid. I would purchase another car or truck off this dealership and plan to use there service department. More

This is the second car we have purchased from Tom Henry Chevrolet within the last three years. The Salesman and Service Department have always been more than helpful. Chevrolet within the last three years. The Salesman and Service Department have always been more than helpful. More