Jim Shorkey North Hills Chevrolet

Very unhappy with how things worked out at this dealership. I called to inquire about a 2019 Chevrolet Corvette Grand Sport. I had a few questions and asked the dealer to send me a walk around vi dealership. I called to inquire about a 2019 Chevrolet Corvette Grand Sport. I had a few questions and asked the dealer to send me a walk around video of the car which he did. At that point I said I was very interested and specifically asked the salesman not to sell the vehicle and that I would put down a deposit. I told him I wasn't the type of buyer to ask for any big discounts as long as the car was fairly priced but could he work with me on a minor discount of maybe $1000 on a $70,000 car. He said let me ask and get back with you. Two hours later he texted me saying the car had been sold after we had started this process. VERY disappointed in this kind of service and will not purchase here in the future. Granted, I was not there in person yet but the right thing to do in this case is to give me an opportunity to put down the deposit and finalize the deal before selling it to someone else. More

Buyer Beware I recently purchased a 2016 Nissan Maxima Platinum and was lied to about two of the open recalls. I was told "They have all been handled." Well 3 tr I recently purchased a 2016 Nissan Maxima Platinum and was lied to about two of the open recalls. I was told "They have all been handled." Well 3 trips to a certified Nissan Dealer and a rental car later, they are now "handled." The recalls weren't a make or break for the deal, but it was very deceiving to be purposely told the wrong information just to make a sale. Unless you're purchasing a new vehicle, buyer beware. More

Faulty Transmission under 50,000 miles Last June I purchased a Ford escape at Tom Henry Chevrolet. My salesman was great but I understand he is no longer there. The car was sold to me in Last June I purchased a Ford escape at Tom Henry Chevrolet. My salesman was great but I understand he is no longer there. The car was sold to me in what I was told "excellent" conditions. Therefore I saw no reason to take more than the three month warranty that was offered. After all, the car only had 43,000 miles on it. To my surprise, shortly before it reached 50,000 miles, my transmission went. Upon calling Tom Henry Chevrolet, I was given no help at all, despite the fact that everyone has told me that that mileage is extremely low for something like that to happen. I was hoping they would at least split the repair with me, but I was denied that opportunity. Now I am stuck with the entire bill on my own. In conclusion, I feel that they do not stand by their word. Dolores P. Gibsonia More

Top Notch Dealership This dealership is the best one in Western PA. Adam Bayliche was so helpful in getting us in our 2011 Chevy Equinox. We will recommend Tom Henry Chevr This dealership is the best one in Western PA. Adam Bayliche was so helpful in getting us in our 2011 Chevy Equinox. We will recommend Tom Henry Chevrolet to everyone we know. Keep up the great work. More

I took my volt in for service and was supposed to have a I took my volt in for service and was supposed to have a ride home. My ride home couldn't make it. Jeff Blough gave me his personal car so I took my volt in for service and was supposed to have a ride home. My ride home couldn't make it. Jeff Blough gave me his personal car so I was not stuck! What sales manager would do that?!!? I couldn't believe it. I said "no, I can't do that" He insisted!! What a life saver ! My service experience was just as positive. Donny took great care of my vehicle and treated me like a king ! I had an annoying rattle which most would dismiss but not Donny. He rode in the trunk to find it. I HIGHLY recommend using Tom Henry for all your vehicle needs. As a side note, I purchased my Volt there too and they had the best price and with no pressure! More

I want to start by saying this is the 5th deal I have conducted with Tom Henry Chevrolet. The patience Jeff displayed and the professionalism he adhered too was simply UNBELIEVABLE! I truly cannot be h conducted with Tom Henry Chevrolet. The patience Jeff displayed and the professionalism he adhered too was simply UNBELIEVABLE! I truly cannot be happier with my experience and STRONGLY encourage everyone to visit this dealership!. You will get the best deal and the red carpet treatment! My deal STARTED WITH checking in with every local dealership regarding price and availability. As always, Jeff's deal was "hands down" the strongest and he was willing to go any distance to get me the vehicle I wanted unlike most of the others!!. Additionally, He assisted me in selling my own vehicle which involved NUMEROUS hoops resulting in him holding my hand as well as my buyers' every step of the way!. This process took all week!. Not once did Jeff express any frustration(wish I could say the same about myself) or get discouraged/sour regarding the many extras steps involved in closing this deal!. As someone who spent many years in the car business, I think this is definitely a one stop shop! Jeff as well as his staff are straight up and up front. No games, gimmicks or surprises. Why go anywhere else in my opinion!!!!!! Ask for Jeff, you won't be sorry!! More

Very friendly greeting at the door. Ready with the right vehicle with an informative test drive. Prepared a very good deal in a short time. Detailed the car on time. Went over every feature of the car be vehicle with an informative test drive. Prepared a very good deal in a short time. Detailed the car on time. Went over every feature of the car before we happly drove away. More

Great Great Great Great Great Great Great Great Great Great Great Great Great. These guys cut the chase and beat everyones deal by thousands. All of my friends have had same experience. You should too Great Great Great Great. These guys cut the chase and beat everyones deal by thousands. All of my friends have had same experience. You should too!!! More

I purchased a Chevy Volt from Tom Henry Chevrolet in January of 2013. I was convinced that I was going to have to travel out of state to be able to purchase the Volt I wanted at the price I was willing January of 2013. I was convinced that I was going to have to travel out of state to be able to purchase the Volt I wanted at the price I was willing to pay. Luckily, the Chevy website showed me a Volt in stock locally at Tom Henry and I requested a quote. I got a response from the internet manager Adam Bayliche with a quote that was quite competitive but I informed Adam that the Volt he had in stock wasn't exactly what I was looking for and at this price point I really wasn't interested in compromising much. I told Adam what I was looking for and within a day he was able to find pretty much exactly what I wanted and was able quote me a very competitive price. Adam made an appointment for me on Saturday to review the options on the car he was going to get for me to be sure it was acceptable. He also did a test drive with me in the Volt he had in stock and did a thorough review of the car's features with me. The whole process from internet quote to test drive to getting the car from another dealer to financing to picking the car up was quite smooth which is a credit to Adam and his professionalism. The icing on the cake was Tom Henry agreeing to fill in the holes in the front bumper from the front license plate that the NY dealer had installed after I expressed my dislike for front plates. I'm thrilled that I was able to buy my Volt locally from a dealership that is clearly dedicated to customer satisfaction before, during and AFTER the sale. More