Jim Shorkey North Hills Chevrolet
Bakerstown, PA
Filter Reviews by Keyword
By Type
Showing 58 reviews
I want to start by saying this is the 5th deal I have conducted with Tom Henry Chevrolet. The patience Jeff displayed and the professionalism he adhered too was simply UNBELIEVABLE! I truly cannot be h conducted with Tom Henry Chevrolet. The patience Jeff displayed and the professionalism he adhered too was simply UNBELIEVABLE! I truly cannot be happier with my experience and STRONGLY encourage everyone to visit this dealership!. You will get the best deal and the red carpet treatment! My deal STARTED WITH checking in with every local dealership regarding price and availability. As always, Jeff's deal was "hands down" the strongest and he was willing to go any distance to get me the vehicle I wanted unlike most of the others!!. Additionally, He assisted me in selling my own vehicle which involved NUMEROUS hoops resulting in him holding my hand as well as my buyers' every step of the way!. This process took all week!. Not once did Jeff express any frustration(wish I could say the same about myself) or get discouraged/sour regarding the many extras steps involved in closing this deal!. As someone who spent many years in the car business, I think this is definitely a one stop shop! Jeff as well as his staff are straight up and up front. No games, gimmicks or surprises. Why go anywhere else in my opinion!!!!!! Ask for Jeff, you won't be sorry!! More
Very friendly greeting at the door. Ready with the right vehicle with an informative test drive. Prepared a very good deal in a short time. Detailed the car on time. Went over every feature of the car be vehicle with an informative test drive. Prepared a very good deal in a short time. Detailed the car on time. Went over every feature of the car before we happly drove away. More
All of the members of Tom Henry's staff, including Tom Henry himself, were friendly, helpful, organized, and offered comprehensive customer service. They were tireless in answering all of my question Tom Henry himself, were friendly, helpful, organized, and offered comprehensive customer service. They were tireless in answering all of my questions in order to ensure that I made the best choice for the car that is most appropriate for my individual needs. They were available consistently at my convenience and spent as much time as was needed to make sure that I was entirely happy with my purchase. They also made the buying process simple and effortless. When I went to purchase my car, Mr. Valentine had all of the forms excellently prepared. When I was ready to get to know my car, Mr. Gershner sat with me for as long as was needed and thoroughly showed me every part, function, and button on my new car. Mr. Blough made sure that I got the best price possible for my trade in and that I knew every financial and functional difference between every single car that was in my price range. Mr. Henry was also available while we were in his beautifully and newly built showroom and was an incredibly kind and knowledgeable owner who only added to the overall excellent experience. More
Great Great Great Great Great Great Great Great Great Great Great Great Great. These guys cut the chase and beat everyones deal by thousands. All of my friends have had same experience. You should too Great Great Great Great. These guys cut the chase and beat everyones deal by thousands. All of my friends have had same experience. You should too!!! More
I purchased a Chevy Volt from Tom Henry Chevrolet in January of 2013. I was convinced that I was going to have to travel out of state to be able to purchase the Volt I wanted at the price I was willing January of 2013. I was convinced that I was going to have to travel out of state to be able to purchase the Volt I wanted at the price I was willing to pay. Luckily, the Chevy website showed me a Volt in stock locally at Tom Henry and I requested a quote. I got a response from the internet manager Adam Bayliche with a quote that was quite competitive but I informed Adam that the Volt he had in stock wasn't exactly what I was looking for and at this price point I really wasn't interested in compromising much. I told Adam what I was looking for and within a day he was able to find pretty much exactly what I wanted and was able quote me a very competitive price. Adam made an appointment for me on Saturday to review the options on the car he was going to get for me to be sure it was acceptable. He also did a test drive with me in the Volt he had in stock and did a thorough review of the car's features with me. The whole process from internet quote to test drive to getting the car from another dealer to financing to picking the car up was quite smooth which is a credit to Adam and his professionalism. The icing on the cake was Tom Henry agreeing to fill in the holes in the front bumper from the front license plate that the NY dealer had installed after I expressed my dislike for front plates. I'm thrilled that I was able to buy my Volt locally from a dealership that is clearly dedicated to customer satisfaction before, during and AFTER the sale. More
Bought a 2013 Chevy Volt. The Dealer gave me the Kelly Blue Book price for my trade in that I expected and a no haggle $2,000 off the 2013 Volt as expected. Paperwork was quick and painless. The salesman' Blue Book price for my trade in that I expected and a no haggle $2,000 off the 2013 Volt as expected. Paperwork was quick and painless. The salesman's product knowlwdge was solid and helped me to make an informed decision. More
Tom Henry has a nice modern facility. The sales staff and service department are a real credit to Mr Henry and Chevrolet. They are very friendly and curious and go the extra mile to make sure your happy an service department are a real credit to Mr Henry and Chevrolet. They are very friendly and curious and go the extra mile to make sure your happy and satisfied. The deal I got on my new Silverado was great. I would Highly recommend anyone looking for a new or used vehicle to go to Tom Henry Chevrolet and deal with Johnny D. More
We met with Melinda the Friday after Thanksgiving. We were just looking around and never thought we would be purchasing a car that day. Melinda let me test drive the car and it was quite nice. We ta were just looking around and never thought we would be purchasing a car that day. Melinda let me test drive the car and it was quite nice. We talked awhile and gave me a good offer for my car as a trade in and the numbers were right and the car was what I wanted - so I decided on it and went back the next day to sign all the paperwork. Melinda was very knowledgeable and Jack wasn't there when we purchased the car - but called a day or two later to thank us for purchasing the car and asked if we had any problems or questions about it. He just called again today to follow-up with us on how the car is doing. My husband and I were very happy with the dealership, Melinda and Jack and or course the car. Thank you very much! More
This is the second Silverado purchased from Tom Henry Chevrolet and the experiences from my first purchase with the sales staff, service, parts were outstanding. With the help of Wayne Fisher (sales)a Chevrolet and the experiences from my first purchase with the sales staff, service, parts were outstanding. With the help of Wayne Fisher (sales)and Gary Blough (sales manager) enabled me to purchase my second Silverado (2012 2500HD) They were both very professional, knowledgeable & went above and beyond any expectations that made my purchase of another Silverado possible & affordable. More
We were treated wonderfully by the salesman, salesmanager, and F&I manager. Everyone was very helpful and our experience was excellent. Would recommend this Dealership. salesmanager, and F&I manager. Everyone was very helpful and our experience was excellent. Would recommend this Dealership. More