Back

Jim Shorkey Mitsubishi Gainesville

Gainesville, GA

4.0
207 Reviews

2350 Browns Bridge Rd

Gainesville, GA

30504

Directions

By Type

Showing 207 reviews

April 17, 2012

I have rated "great" for all the criteria because the customer service took me in without having an appointment, and she was also friendly. Quality of the work must be good because they didn' More

by dianafporras
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A woman in the service department
Apr 18, 2012 -

Jim Shorkey Mitsubishi Gainesville responded

Thank you so much for this wonderful review! We strive to provide all of our customers with a uniquely personable customer service experience, and it is so wonderful to hear that we were able to give you just that. We look forward to working with you again, so don't forget to check us out on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

April 11, 2012

N/a Service was great. Everyone was friendly and N/a Service was great. Everyone was friendly and professional. The facility was very clean. The courtesy car wash was a bonus. I like the atmosphere. More

by Nzmccoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I apologize I do not remember.
Apr 11, 2012 -

Jim Shorkey Mitsubishi Gainesville responded

Thank you for this short and sweet review. We strive to provide all of our customers with superior customer service, and we are so happy to hear that we were able to give you just that. Don't forget to find us on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

March 05, 2012

I had different experiences in the past, this is the first time I feel very satisfied. I found the car I need, very good price and best conditions of credit. Thanks Carriage-Mitsubishi team for taking g More

by josefporras
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Craft and Paul Nicholas
Mar 05, 2012 -

Jim Shorkey Mitsubishi Gainesville responded

Thank you for your kind words. We feel it is very important to treat our customers with the utmost respect, and we are so happy we were able to provide you with the service you deserve. We look forward to working with you again, so be sure to check us out on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

February 28, 2012

I was recently the victim of a vehicle fire and my jeep was a total loss, that also caught my house on fire. Being homeless and vehicle less I needed a car in a hurry. I looked into 3 dealerships and was More

by DMonauni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Craft, Josh
Feb 29, 2012 -

Jim Shorkey Mitsubishi Gainesville responded

Let us begin by stating how sorry we are for your losses. Our thoughts are with you. Thank you so much for taking the time to write this wonderful review. Kevin is an asset to the Carriage Mitsubishi team, and we are so happy to hear that he was able to find you a vehicle that suits your needs. We look forward to working with you in the future, so if you haven't already, check us out on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

February 18, 2012

looking for a new car on the net for my daughter, she then found a car that she liked and at a good price within her payment plain. we sat down with lamar to talk about this car.The car we were told was More

by joejoe57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
lamar
Feb 21, 2012 -

Jim Shorkey Mitsubishi Gainesville responded

Thank you so much for this great review. We know how stressful it can be to purchase a new car, especially if it's your first, and we are so happy to hear that we were able to alleviate some of that stress for you. Congratulations to you and your daughter on your vehicle purchase, and we look forward to working with you both again in the future. Check us out on Facebook and Twitter for industry news and exclusive specials. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

February 10, 2012

I went to Carriage Mitsubishi based on an internet referral. I was looking for a specific make and model, and the dealership did a great job making the deal work. They did not waste my time; I arriv More

by erictjohnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tank Bostick
Feb 10, 2012 -

Jim Shorkey Mitsubishi Gainesville responded

Thank you so much for this positive review. We believe in providing all of our customers with informative, expedient, and excellent service so it is wonderful to hear that you so enjoyed your experience with us. We look forward to working with you again in the future so be sure to check us out on Facebook and Twitter for industry news and exclusive service specials. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

February 10, 2012

The entire Carriage Team was a pleasure to deal with! I have already reccomended your dealership to my friends! Thank you for a great job! More

by BHOLLIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin / sales
Feb 13, 2012 -

Jim Shorkey Mitsubishi Gainesville responded

We really appreciate this short and sweet review. We aim to provide each and every one of our customers with excellent service, and we are happy to hear we have met our goals! If you haven't already, check us out on Facebook and Twitter for service specials and industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

January 30, 2012

I visited Carraige Mitsubishi as a result of an as I saw online. I was really at the end of my patience rope constantly pouring money into my old vehicle. I called Tank Bostick and he acknowledged my call w More

by glamorousu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lemar Elrod and Tank Bostick
Jan 31, 2012 -

Jim Shorkey Mitsubishi Gainesville responded

Thank you so much for writing this great review. Tank and Lamar are both assets to the Carriage Mitsubishi team, and they will be so happy to hear your kind words. We know that buying a car can be a struggle especially when working with budget restrictions, so we're thrilled we could provide you with a car that you liked within your budget. We look forward to working with you again, so be sure to check us out on Facebook and Twitter for exclusive service specials and industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

January 24, 2012

Tank is a top-notch salesman, a true people person, and an asset to your dealiership. From the onset of his working with us, and through the entire decision-making and sales process, it was a pleasure wor More

by singer288
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tank Bostick
Jan 25, 2012 -

Jim Shorkey Mitsubishi Gainesville responded

We really appreciate you reaching out to us to share your experience. We could not agree with you more about Tank, and he will be so happy to hear all of your positive feedback. Congratulations on your new Outlander, and we look forward to working with you again in the future. Find us on Facebook and Twitter to get updates on service specials and industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

January 19, 2012

Everyone at Carriage Mitsubishi was wonderful. They were able to get a new blue Evolution for my son, at a very reasonable price. They gave me a good value on my trade in. I would highly recommend them to More

by wrxdenise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
unknown
Jan 20, 2012 -

Jim Shorkey Mitsubishi Gainesville responded

Thank you so much for your kind words. Customer service and fair pricing are top priorities for us, so we're happy to hear we were able to get you the car you were looking for. We look forward to working with you again in the future. Don't forget to find us on Facebook and Twitter for information about service specials and upcoming promotions. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

...
15
...