Jim Shorkey Mitsubishi Gainesville
Gainesville, GA
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Honest! Respectful! Trustworthy! Operating with honesty and integrity! The team, and I am choosing that word purposefully, was upfront and kind. Everyone from our sales persons (Tony Operating with honesty and integrity! The team, and I am choosing that word purposefully, was upfront and kind. Everyone from our sales persons (Tony & Keith) to the finance associate (Andrew) worked together! They answered ALL of our questions (and I personally ask a TON of questions) and kept their word on EVERY detail. No bait and switch. If you want to experience purchasing a quality vehicle, at a great price, from an amazing team of professionals....get on over to Carriage Mitsubishi! I am not an easy customer, I have very high expectations....and they exceeded my standards. Faith in humanity restored? Click-check-click! More
Very pleased! Had no intention of buying a car this past weekend...But, the sales and finance manager made it possible. Both worked with me to get the price and pa Had no intention of buying a car this past weekend...But, the sales and finance manager made it possible. Both worked with me to get the price and payment where they needed to be, for me to drive off with a car that I've been wanting for two years. Even if the deal wasn't able to be made that day, I would return to this dealership just because of the extra mile they were willing to go to and the helpfulness they displayed. Thank you Kevin Nottingham and Andrew Mills! I will be a return customer. LaDonna Smith More
Service department is always quick and very helpful. They go above and beyond to insure problems with my vehicle are handled. Prices for services are very reasonable as is always quick and very helpful. They go above and beyond to insure problems with my vehicle are handled. Prices for services are very reasonable as well. More
Best experience ever Jasmine was amazing with her customer service and knowledge on every vehicle. She helped us get through buying a car for the first time very easily an Jasmine was amazing with her customer service and knowledge on every vehicle. She helped us get through buying a car for the first time very easily and patiently and knowledgeably! Chuck also gave us a deal of a life time! Very funny and made all our wishes and needs come true! Couldn't ask for a better experience! I will gladly tell everyone I know how wonderful they were! More
I really appreciate your help by not faxing over my bill of sale on my 2011 Toyota Tacoma to the Dawson County tag office this morning. I had take the day off and had my 19 month old son in tow on a cold mo of sale on my 2011 Toyota Tacoma to the Dawson County tag office this morning. I had take the day off and had my 19 month old son in tow on a cold morning. I was told that car dealerships fax bill of sales to their tag office all the time due to the confusion on the new Ad Valorem changes but it seems you have a different policy. I hope this note reminds other car buyers to get as much help as you can during the car buying process because as soon as you leave the lot the customer service goes out the window. This was my second vehicle from a Carriage dealership (other was a Infiniti G35) but it will be my last. Adios! UPDATE: Carriage Mitsubishi did fax over the bill of sale after I left the tag office. I have to applaud their attempt to make this right. Although it was a bit of trouble having to drag my son with me back to the tag office, the fax from Carriage Mitsubishi ended up saving me over $200. Thank you and I will keep the Carriage Group in mind when it's time for our next car/truck purchase. More
Excellent customer service. Friendly and quick!!! I dropped my car off before work and they drove me to my place of employment. Then called me as soon as my car was ready for pick up.Keep up the good w dropped my car off before work and they drove me to my place of employment. Then called me as soon as my car was ready for pick up.Keep up the good work!! More
I've had an overall positive with no haggling and friendly service. I appreciated Orlando's honesty and customer service. He was a good listener about my needs/interests. friendly service. I appreciated Orlando's honesty and customer service. He was a good listener about my needs/interests. More
The best service that I never had on other Dealers I The best service that I never had on other Dealers I really recommend this shop and They have the best cocoustumer service and always will go there The best service that I never had on other Dealers I really recommend this shop and They have the best cocoustumer service and always will go there More
It was a pleasant experience and glad we came to Mits. I will send customers your way. Thanks for all the help when we entered your establishment. will send customers your way. Thanks for all the help when we entered your establishment. More
I loved Calan. He was so helpful. The Manager Paul is I loved Calan. He was so helpful. The Manager Paul is the best. I bought a Nissan last year and my experience both times were so delightful. I plan I loved Calan. He was so helpful. The Manager Paul is the best. I bought a Nissan last year and my experience both times were so delightful. I plan on staying with Carriage for all my cars. They called me back so far 3 times to see if I have any questions and are always so informative. I love my new car and I loved Calan & Paul. Thank you More