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Jim Shorkey Mitsubishi Gainesville
Gainesville, GA
207 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 207 reviews
October 08, 2019
The service department is great very timely and polite. The gentleman really listen to me on the issue that I was having and found the problem fixed it. The gentleman really listen to me on the issue that I was having and found the problem fixed it. More
by Amy
Employees Worked With
Craig
July 27, 2019
Was looking for car The staff were very helpful and knowledgeable about the vehicle I bought.. nice and friendly.. I went for test drive and was informed about the vehicl The staff were very helpful and knowledgeable about the vehicle I bought.. nice and friendly.. I went for test drive and was informed about the vehicle and all the options and ratings.. very satisfied.. More
by Nutrition lady
Employees Worked With
Kevin and brock
April 10, 2019
Amazing experience The guys at carriage Mitsubishi were awesome! They took the time to listen to what I was looking for and help get me into a car that I absolutely love The guys at carriage Mitsubishi were awesome! They took the time to listen to what I was looking for and help get me into a car that I absolutely love! They truly went above and beyond and made this the best car buying experience I’ve ever had! More
by nikmc
Employees Worked With
Chuck, JD
April 02, 2019
Lies, on top of lies . DO NOT RECOMMEND. I had MULTIPLE different people in different parts of this company give me information regarding my credit application and different DO NOT RECOMMEND. I had MULTIPLE different people in different parts of this company give me information regarding my credit application and different offers that they have. Dealer called this morning and said he can guarantee that we could walk out with a car today. As I stressed to him the situation I was in he continued to say I had nothing at all to worry about that everything is going to go perfectly. When I made the 2 hour drive down there, everything was lies, even the information that was given to me by the FIRST sales rep, was a lie. He would verbally give me one set of information and when he brought the paper to go over it the information was 100% different . Spent 4 hours at the dealership just for them to ask me to come back tomorrow. They will NEVER have my business after the three ring circus they put me through today. If you are smart at all, do NOT go to this dealership for any reason. More
by allenmomma19
Employees Worked With
Stan Beasley , Kevin (manager)
April 02, 2019
BATE AND SWITCH !!!!! After multiple communications, (email, text & Phone), concluding with a call an hour and a half before our scheduled appointment, I arrived at the dea After multiple communications, (email, text & Phone), concluding with a call an hour and a half before our scheduled appointment, I arrived at the dealership 20 minutes early. Was greeted in the parking lot and then escorted inside. After some short research, the young man came back out and informed me that the car I had come to see had been sold "several days ago"...HUH??? What was the purpose of this exercise, to waste my time or to try and sell me something else? Regardless, it is a dishonest and disturbing way to conduct business. Shame on all of you...you will never earn my business and I will be telling everyone I know about how dishonest you are. Oh, and no one from management has cared to pick up the phone and apologize. Very Professional...NOT. More
by RDW Cumming, GA
Employees Worked With
Stan, Kacie, Jenna
March 22, 2019
Mitsubishi experience It takes a long time to do oil changes and they always want to sell something you dont need. Prices went higher eben togh i aleays use the same oil. It takes a long time to do oil changes and they always want to sell something you dont need. Prices went higher eben togh i aleays use the same oil. More
by Briceno eloy 121
Employees Worked With
Dont iremember their names
February 19, 2019
Service area The young guy who helped us was very nice and explain everything to us and told us what we need to do extra to are truck and was fast on doing the ext The young guy who helped us was very nice and explain everything to us and told us what we need to do extra to are truck and was fast on doing the extra things that needed to be done done the only thing that I hate is not remembering his name but we we're there on Wednesday at noon Loved his customer service More
by Emilycorona85
Employees Worked With
Brandon Dumas
February 05, 2019
Great service! Every time I take my car in for servicing, I get exceptional customer service. Everyone treats me as though I am very special. They always answer al Every time I take my car in for servicing, I get exceptional customer service. Everyone treats me as though I am very special. They always answer all my questions as well. This is why I always go back. They provide the best in customer service. More
by Viki 5150
Employees Worked With
Brandon , Janet Ash
January 09, 2019
Bought a used Cadillac SRX Well if you are someone who does not know alot about used cars, do not go here. I guess they saw me coming. I found the 2016 Cadillac SRX online and Well if you are someone who does not know alot about used cars, do not go here. I guess they saw me coming. I found the 2016 Cadillac SRX online and basically made a deal. I went the next day (over 100 miles) Looked at the SRX but I guess I didn't look close enough. It had 21,000 miles on it. I have had it 3 months and was told by 2 different companies not to drive any longer on the tires that were on it. I contacted Carriage about this but was never acknowledged. I just spent 800 on new tires. The others were completley worn out. Also it had been buffed and had circular marks all over it. The Cue system stopped working after 1 month. Luckily the Cadillac dealership near me is replacing because it is still under warranty. I have also noticed some of the paint is cracking. I am very disappointed in Carriage Mitsubishi to say the least!!! More
by flowers1227
Employees Worked With
I don't remember his name
October 19, 2018
Excellent service Ron Cunningham Our experience with Ron Cunningham was the best ever. He is our salesman for life thank you. Thank you also to the staff at Nissan to notch. Our experience with Ron Cunningham was the best ever. He is our salesman for life thank you. Thank you also to the staff at Nissan to notch. More
by Flagship1
Employees Worked With
Ron Cunningham
