Jim Shorkey Kia Gainesville

The Service Department, is to serve and everyone there does it, in a friendly and upbeat nature. Carriage Kia should be proud of their employees because I am a hard person to satisfy and they do it EXTRE does it, in a friendly and upbeat nature. Carriage Kia should be proud of their employees because I am a hard person to satisfy and they do it EXTREMELY WELL. I drive 75 miles to get my Kia Sorento serviced there which, in itself, should tell you something. I was impressed that they placed a protective cover over my steering wheel and a floormat in the car during my last visit. I have noticed that everytime I visit there, the customers in the waiting area always seem to be pleased and very happy to be there also which just makes the whole experience worth while! An oil Change is a very routine experience in most places but not at Carriage Kia!!! I would highly recommend anyone to have their vehicle serviced at Carriage Kia. Usually a lot of tension is experienced in Auto Dealerships but not here. Service is great, price is good, Quality is above par, people are friendly, I am always informed and I walk away happy!!! I would say, their right on point. More

I walked in the dealership after being turned away from another dealership, so I wasn't expecting to get anything accomplished. But I was kindly greeted by Mr. Perkins, my salesman, and was certain he cou another dealership, so I wasn't expecting to get anything accomplished. But I was kindly greeted by Mr. Perkins, my salesman, and was certain he could get me in a new vehicle. I was so impressed by his diligence, he really keep me informed throughout the whole process. This was truly the best car buying experiences I have ever been a part of. Oh, by the way, I absolutely love my new Kia Forte!!!! More

I have worked in the auto industry before so I know how it all works. I was pleasantly surprised that the folks at Carriage are not the usual. Gary, my salesman, actually sat down and talked to me about it all works. I was pleasantly surprised that the folks at Carriage are not the usual. Gary, my salesman, actually sat down and talked to me about cars in general, my needs, what I wanted to look at and what I might consider. I went to the dealership to look at a Sportage and I left with a new Alien Green Soul - which I love. If Gary had not been interested in what I really needed I might have missed out on the Soul. Gary and Chris worked together to get my new car all cleaned up for me - it was still covered in packing materials when I did the test drive. While they worked on those details we also did all the negotiating and paperwork. I was pleased with the outcome of the negotiations and drove my new Soul home that afternoon. I feel they were fair with my trade-in, which is not always the case in the industry. A really nice lady named Elyse did a walk-around with me when my car was ready to go. She had gone over all the books and guides with me while we were waiting for the car to be cleaned up. We sat inside the car and went over all the features. We set radio stations, synched my phone to the Bluetooth in the car and talked about all the cool things my new car had - like lights in the drink holder - what a great idea!!! I am hopeful that the service department is as awesome as the rest of the dealership and I will be giving them a try at my first service. I drove past another dealership to get to Carriage and I encourage others to do the same! More

I've been very happy with my Kia Soul and with all of the service visits. I have been very pleased with the folks in the service department. service visits. I have been very pleased with the folks in the service department. More

I drive from Lawrenceville, GA to come to visit this dealership to have my car service because of the excellent customer service that I received. dealership to have my car service because of the excellent customer service that I received. More

Mr Seagraves, (Dustin) did a super job. He's courteous, knows his product and truthful, an attribute rare in my previous 27 experiences of vehicle purchases. When we feel the need for an additional purchas knows his product and truthful, an attribute rare in my previous 27 experiences of vehicle purchases. When we feel the need for an additional purchase, we'll be back! More

Very comfortable atmosphere. Friendly, helpful staff. This dealership went out of their way to get the exact car my wife wanted. Would recommend this dealership. This dealership went out of their way to get the exact car my wife wanted. Would recommend this dealership. More

We were treated with respect and courtesy by all the staff. We traded our 2010 Sedona for a 2012 Sedona. We orginally purchased the 2010 through Carriage Nissan in February and decided to get a newe staff. We traded our 2010 Sedona for a 2012 Sedona. We orginally purchased the 2010 through Carriage Nissan in February and decided to get a newer model so we chose Carriage Kia and on March 17 got the 2012 Sedona. And we enjoy it so much. It has lots more features like the sliding doors, and phone capability. We would recommend Carriage Kia to all our friends and family. Great job Carriage Kia....keep up the good work. More

I recently had my first service completed. The staff was very friendly! The service was completed much quicker than expected,they took my 2012 Soul in as soon as I got there. Very satisfied with service sta very friendly! The service was completed much quicker than expected,they took my 2012 Soul in as soon as I got there. Very satisfied with service staff!! More

I was recoomended by friend for many reasons. Great I was recoomended by friend for many reasons. Great christian based company. All employees are very friendly and kind. I was treated well and right I was recoomended by friend for many reasons. Great christian based company. All employees are very friendly and kind. I was treated well and right on track. Also, they have the best price around the town. Remeber, Kia, the Power to suprise More