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Jim Shorkey Kia Gainesville

Gainesville, GA

3.9
1,880 Reviews
What's a great day for us? A great day for us means you had a great experience with us. If you leave any of our Jim Shorkey dealerships happier than when you came, then we've done our job. Our goal is to make every customer feel like the only customer in the world. Through our award-winning customer service, flawless and convenient auto repair, and accommodating financial services, we aim to make every day a great day for you at Jim Shorkey Gainesville Kia.
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2815 Browns Bridge Rd

Gainesville, GA

30504

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Showing 1,880 reviews

March 28, 2012

Dustin and Orlando were excellent in answering all my questions and giving me the best deal for my trade in. They both were very personable and took their time with me and made me feel right at home. I d More

by Marilyn Busha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 29, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you for taking the time to write us this great review. Orlando, Elyse, and Dustin are all assets of the Carriage Kia team and will be so happy to hear that they were able to provide with the caliber of service that you deserve. Don't forget to check us out on Facebook and Twitter for service specials and the latest industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 27, 2012

I live in Charlotte, NC and travel to Gainesville every week. The Kia dealership is close to the hotel we stay at so I decided to try this Kia for some service needs. From my first phone call to schedule a More

by annabare
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon, Sharon Seiter
Mar 28, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for taking the time to write this review. We strive to provide all of our customers with excellent customer service, and it is so wonderful to hear that we have been able to provide you with just that. We look forward to working with you on your next visit, so be sure to check us out on Facebook and Twitter for exclusive monthly service specials! Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 27, 2012

Everyone in the service department has been very good to me each time I have visited them. They virtually do anything to please my needs and that is so appreciated. More

by Cathey 2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 28, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you for this short and sweet review. Greg is an asset to our team and will be happy to hear your kind words. We are so happy to hear that your 2010 Kia Soul is in such excellent condition, and we look forward to working with you again. Check us out on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 26, 2012

My vehicle was in for its second rewards program oil change and its first tire rotation. In addition, I had the service department install side step rails, door sill plates on all four doors, and a bum More

by jobaby1027
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Milazzo
Mar 27, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for taking the time to share your experience with us. We are so happy to hear from another loyal customer, and we're so happy we have been able to provide you with the exemplary service you deserve on all occasions. We're happy to hear your vehicle is just the way you like it, and we look forward to working with you again in the future. Don't forget to find us on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 26, 2012

I use this dealership everytime to get an oil change, or anything else for my Sportage. They are always very friendly and helpful. They are very accomodating and whenever I go there I find everyone to be More

by dkeniley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 27, 2012 -

Jim Shorkey Kia Gainesville responded

We really appreciate your kind words. We are so happy to hear that you have enjoyed your numerous experiences with us, and have given us the opportunity to care for your Sportage. We hope to work with you again in the future so if you haven't already, like/follow us on Twitter and Facebook to take advantage of our exclusive monthly service specials. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 24, 2012

They were extremely helpful and did an excellent job!! I was extremely pleased with the quality of work and the cost was reasonable! I will continue to get work done at carriage Kia. More

by Jmcarril
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg
Mar 26, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you for this short and sweet review. We feel that fairly priced, quality work is of the utmost importance,and it is wonderful to hear that you felt we've done our jobs well. We look forward to working with you and you vehicle again, so if you haven't already, check us out on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 24, 2012

I scheduled an appointment and my requested time was immediately approved. When I came in, I was greeted quickly and cheerfully and was recognized by the saleman who sold me the vehicle. I was offered More

by sargentrs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Seiter
Mar 26, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for this awesome review. We strive to provide each and every one of our customers with a uniquely friendly customer service experience, and we are so happy to hear that your experience with us reflects just that. We look forward to working with you again in the future, so don't forget to check us out on Facebook and Twitter do service specials and the latest industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 23, 2012

every one that help in the sale was so courteous and responsive to all our needs. i have never been associated with kia before, feels like a great and wonderful car More

by csmithugadawg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Adams, Chris Stanford
Mar 23, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you for much for this short and sweet review! We strive to provide all of our customers with excellent customer service, and it is wonderful to hear you feel we've done our jobs well. Congratulations on your new Kia! They are awesome vehicles. If you haven't already, find us on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 23, 2012

I have always been satisfied with the service to my car. The dealership is close enough to my home that I don't have to spend all day for service. The people servicing my car are quick. More

by Cpilgrim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Adams
Mar 23, 2012 -

Jim Shorkey Kia Gainesville responded

Big thanks for this review! We know how troublesome it can be needing to get your car serviced, and we are so happy that we have been able to get your car back to in great condition and quickly at each of your appointments! Don't forget to check us out on Facebook and Twitter for exclusive service specials to use during your next visit. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 23, 2012

Nothing but good things to say with my experience,I felt very welcome at the dealer ship. Gary & Chris were very helpful. Gary made sure that I got the vehicle I wanted.I would have to say that I'm very ple More

by bmartin1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stanford
Mar 23, 2012 -

Jim Shorkey Kia Gainesville responded

We really appreciate you taking the time to write this review. Gary, Chris, and Josh are assets to the Carriage Kia team, and we are so happy to hear they had an opportunity to work with you. Be sure to like us on Facebook and follow us Twitter to hear about exclusive monthly service specials and the latest industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

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