Back

Jim Shorkey Kia Gainesville

Gainesville, GA

3.9
1,880 Reviews
What's a great day for us? A great day for us means you had a great experience with us. If you leave any of our Jim Shorkey dealerships happier than when you came, then we've done our job. Our goal is to make every customer feel like the only customer in the world. Through our award-winning customer service, flawless and convenient auto repair, and accommodating financial services, we aim to make every day a great day for you at Jim Shorkey Gainesville Kia.
Contact Dealership

2815 Browns Bridge Rd

Gainesville, GA

30504

Directions

By Type

Showing 1,880 reviews

March 29, 2012

EVERYONE was awesome!! The staff greeted us pleasantly and helped us out. I really felt like the staff really wanted to help us find a vehicle. I have never been treated so well at a dealership before. We More

by megandgreg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Passmore and Megan Walker
Mar 29, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for this enthusiastic review! We believe in providing all of our customers with superior customer service, and we are so happy to hear that you feel we have done just that. Don't forget to find us on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 29, 2012

My wife and I chose Carriage Kia after shopping around, My wife and I chose Carriage Kia after shopping around, not only by visiting dealerships, but also shopping online. My wife stumbled onto the Ca More

by billyamos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
2
Mar 29, 2012 -

Jim Shorkey Kia Gainesville responded

Wow Billy! We really appreciate this amazing review. Megan will be so happy to hear your kind words, and we are so thrilled she was able to provide you with a car buying experience that went above and beyond. Customer service is of the utmost importance to us, so this review really warms our spirits. We hope to see you and your wife again in the future, so don't forget to find us on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 29, 2012

Chris was very helpful showing us the differences between models of the optima and it was really nice that I did not have to deal with an account manager for the financing of the car. It was also nice that h More

by Kentsoptima
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Smith, Chris Stanford
Mar 29, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for taking the time to write this awesome review. We believe in providing all of our customers with a low stress and friendly purchasing experience, and we are so happy that you feel you were able to drive off the lot with the car you were looking for with ease. Don't forget to find us on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 29, 2012

We went for the 30 day inspection and had splash guards installed on our Optima and were very pleased with the prompt and efficient service. The work was done in a timely fashion and completed to our sati More

by Kerry&Elaine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 30, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for this awesome review! We are so happy to hear that we were able to make all the necessary modifications to your car in a timely manner. We are very pleased to hear that you received the quality of service that you deserve, and we look forward to working with you again. Don't forget to check us out on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

March 28, 2012

We were not planning on buying a car that day. We were just "window shopping", but that staff was very friendly and answered all our questions. They showed us a lot of cars but never pressured us. We have More

by jamiemhare
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 29, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you for your kind words. We are so happy to hear that we have provided you with the most pleasant and efficient service of your car buying experiences yet. We can't wait to see you again in the future! Don't forget to check us out on Facebook and Twitter for service specials and the latest industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 28, 2012

Megan was, by far, the best sales person we've worked with and, at 56, we've bought a lot of cars in our lives. She made this such a positive experience and E-A-S-Y. What a joy! We were in and out of More

by Dorothy Howell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Walker, Sales Person Extraordinaire!!!
Mar 28, 2012 -

Jim Shorkey Kia Gainesville responded

Wow! Thank you so much for this amazing review. Megan is certainly an asset to the Carriage Kia team, and we are so happy she had the opportunity to work with you. She will be so grateful for your kind words. Congratulations on your new vehicle, and we look forward to working with you again in the future. Don't forget to check us out on Facebook and Twitter for exclusive monthly service specials and the latest industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 28, 2012

Very Timely and courtousey call when finished I have always had a good experience with the personnel. The waiting area and the whole dealership is always very clean and a very pleasant atmosphere. More

by harty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 28, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you for your kind words. We feel that customer service is of the utmost importance, and we are so pleased to hear that we have delivered to you the level of service that you deserve. We hope to work with you again in the future, so don't forget to check us out on Facebook and Twitter for the latest industry news and exclusive monthly service specials. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 28, 2012

The staff was really helpful, not pushy at all and worked hard to get me the car I wanted. The young lady that helped me with all the bells and whistles was fantastic! Thank you Carriage, will definitely r More

by evans2935
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 29, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for your kind words. We strive to provide all of our customers with a positive experience, and we are so happy to hear we brought you just that. Congratulations on your new vehicle! We hope to work with you again in the future, so don't forget to find us on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 28, 2012

Every time i have ever been to this dealership i have always had great service from day one when we got our new kia Thanks More

by caster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 28, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you for this succinct and sweet review! We're so happy to hear that you enjoy not only your Kia but the time you've spent with us as well. We hope to work with you again in the future, so if you haven't already, find us on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 28, 2012

went in to get my car serviced. greg was very helpful in taking care of my car. my 2010 soul drives as good as new. it was a pleasant experuience More

by melinda10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 28, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you for this short and sweet review. Greg is an asset to our team and will be happy to hear your kind words. We are so happy to hear that your 2010 Kia Soul is in such excellent condition, and we look forward to working with you again. Check us out on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

...
97
...