Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Shorkey Kia Gainesville
Gainesville, GA
1,880 Reviews
What's a great day for us? A great day for us means you had a great experience with us. If you leave any of our Jim Shorkey dealerships happier than when you came, then we've done our job. Our goal is to make every customer feel like the only customer in the world. Through our award-winning customer service, flawless and convenient auto repair, and accommodating financial services, we aim to make every day a great day for you at Jim Shorkey Gainesville Kia.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,880 reviews
April 03, 2012
I have received great customer service every time I have been in this dealership. The people I have worked with listen and always work out any issues I might have. been in this dealership. The people I have worked with listen and always work out any issues I might have. More
by tsearcy202
April 01, 2012
Your customer service and sales depts are by far the best that I've experieced in my buying career. Never have I found people so friendly and eager to please and help the customer. I went to several differe that I've experieced in my buying career. Never have I found people so friendly and eager to please and help the customer. I went to several different dealers in our area and none impressed me like your personnel.. When I'm ready to trade again, it will be with KIA OF GAINESVILLE. Jack Sisk More
by gizmothecat
March 30, 2012
I love my my new 2012 Kia Sorento! Megan greeted me and showed me the showroom car she searched the inventory for what I wanted brought up the car, I test drove it and loved it!! The buying/leasing program showed me the showroom car she searched the inventory for what I wanted brought up the car, I test drove it and loved it!! The buying/leasing program was awesome! I would definitely recommend Carriage Kia to all my friends! More
by georgia22
March 30, 2012
Brought a car in for a check engine and was told it was because I changed the oil myself. Then charged a diagnostic fee?!?!? Seems that it was just a way to get any penny possible from me. Will not reco because I changed the oil myself. Then charged a diagnostic fee?!?!? Seems that it was just a way to get any penny possible from me. Will not recomend to anyone! More
by Billstephens39
Employees Worked With
Ryan Tapp
March 30, 2012
I went in for the 30,000 mile service to my Kia Forte Koup that I bought two years ago. Not only this time but every time I go into Carriage Kia I am always greeted with a smile, and someone is always wi Koup that I bought two years ago. Not only this time but every time I go into Carriage Kia I am always greeted with a smile, and someone is always willing to help. Scheduling my service was as easy as a simple phone call and they are always willing to work with my crazy schedule. The service department always keeps me up to date on things that may or may not need to be done to my car to keep it running at tip top shape. They always get the service done in a timely manner what ever the service may be. If it does take a little longer, thats always fine with me, they always have coffee and popcorn to nibble on. :) and the sales associates are always welcome to a conversation. Over all Carriage Kia is my dealership of choice and I will personally keep my business with them for as long as possible. Thank you Carriage for always being there with a smile. More
by fayecolbert
March 30, 2012
I had to wait for a short period of time and Jamie had my car washed while I was waiting. She is always SO friendly, professional and accomodating. I appreciate her! I don't know who the gentleman is that car washed while I was waiting. She is always SO friendly, professional and accomodating. I appreciate her! I don't know who the gentleman is that does the cleanup in the building, but he is always there working hard around 7:00 am. He is a hard working man and does a great job. More
by love3202
March 29, 2012
You just can't go wrong at Carriage Kia! The sales team is unbelievable and the parts staff is awesome as well. I'm looking forward to geting my first trip to the service department to see the costermer se is unbelievable and the parts staff is awesome as well. I'm looking forward to geting my first trip to the service department to see the costermer service that I know will be great as well. More
by Juniorf150
Employees Worked With
Tim and Brian
March 29, 2012
This was a great experience because it was not agressive. I also had the opportunity to work with the same person, Michael Paglianti through the entire process. He was very friendly and a pleasure to work I also had the opportunity to work with the same person, Michael Paglianti through the entire process. He was very friendly and a pleasure to work with. I have been purchasing new vehicles for 40 years and it is not anything I enjoy doing because it seems the sales dept. is more concerned about making a sale that satisifying a customer. This was not the case at Carriage. I look forward to finding out about the service dept and hope to find the same quality. More
by curtisparker
