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Jim Shorkey Kia Gainesville

Gainesville, GA

3.9
1,880 Reviews
What's a great day for us? A great day for us means you had a great experience with us. If you leave any of our Jim Shorkey dealerships happier than when you came, then we've done our job. Our goal is to make every customer feel like the only customer in the world. Through our award-winning customer service, flawless and convenient auto repair, and accommodating financial services, we aim to make every day a great day for you at Jim Shorkey Gainesville Kia.
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2815 Browns Bridge Rd

Gainesville, GA

30504

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Showing 1,880 reviews

April 07, 2012

I rate my overall experience at Carriage Kia very highly. The staff was friendly and patient. They were open and not at all pushy. I enjoyed what was for me a relaxing car buying experience. I recommend More

by Moneke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Smith
Apr 09, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for this great review. We believe that customer service is of the utmost importance, and we are so happy to hear that our priorities came across during your visit with us. Congratulations on your new vehicle, and we hope to work with you again in the future! Don't forget to check us out on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

April 07, 2012

Staff is very friendly, and helpful. Kevin Nottingham, Staff is very friendly, and helpful. Kevin Nottingham, went above and beyond what he needed to do to make a sale to me. He took the time to explain s More

by wandaayers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Smith
Apr 09, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for this review! We are so happy to hear that you were able to work with so many wonderful members of our team, and they were able to help both you and your daughter and find cars that suited your needs. We hope to work with you both again, so don't forget to check us out on Facebook and Twitter for exclusive service specials. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

April 07, 2012

My experience at Carriage Kia was excellent to be perfectly honest. I visited another dealership (which will remain nameless) in the Gainesville area and was treated very poorly from the minute I ste More

by graceann910
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 09, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for this wonderful review! We take a lot of pride in our dealership, and we are so happy that you enjoyed your experience with us. Thank you so much for coming to see us, and we hope to see you again soon in the future! If you haven't already, be sure to check us out on Facebook and Twitter for service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

April 06, 2012

Jamie was able to answer any question or concern I had. It was an enjoyable experience. I look forward to coming back for future services. More

by pamfloyd
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Apr 09, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for this short and sweet review. Jamie is an asset to our team, and it is wonderful to hear that Jamie was able to answer all of your questions. Don't forget to check us out on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

April 06, 2012

Excellent service as always! I am always kindly greeted and taken care of quickly! This dealership is exceptional! The services are always completed within the time frame given and I am always kept up to More

by aprilreid226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 06, 2012 -

Jim Shorkey Kia Gainesville responded

We really appreciate you reaching out to us with this review. We strive to provide all of our customers with excellent customer service, and it is wonderful to hear that you feel we've done our jobs well. We hope to work with you again in the future, so don't forget to find us on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

April 05, 2012

Brought my optima in for its oil change and tire rotation, and was greeted by the friendly staff that work in the service department. The staff brought to my attention that a tire rotation was not More

by CHeyden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 05, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for this awesome review. We strive to provide all of our customers with excellent customer service, and we are so happy we were able to give your car a tune-up without costing you any extra money. We hope to work with you again, so be sure to check us out on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

April 05, 2012

Excellent customer service as always! The service department always takes you in quickly and keeps you informed of the progress. Work was done correctly and even got a free car wash! More

by kethdavis
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Can't remember names
Apr 05, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for this short and sweet review! We know how frustrating it can be to have to wait to have your car serviced, so we work to provide all of customers with expedient and effective service. We hope to work with you again in the future so don't forget to check us out on Facebook and Twitter for exclusive service specials and industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

April 05, 2012

Hi, we had a good experience last Saturday when we bought a Sorento at Carriage kia. Special thanks to Megan Walker, she took good care of us. More

by mandipo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 06, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for this short, sweet, and wonderful review. We are so happy to hear Megan had an opportunity to work with as she is an asset to the Carriage Kia team. Congratulations on your new Sorento, and we hope to see you again soon! Check us out on Facebook and Twitter for exclusive service specials. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

April 03, 2012

Greg was awesome....he recieved my car from towing service....and called me moments after receiving it....he then told me he would look at it shortly...within a few hours my car was received fixed and More

by lawellcome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 04, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for this awesome review. We strive to provide all of our customers with excellent customer service, and it is wonderful to hear that we were able to give you just that. Greg will be so happy to hear your kind words, and we are happy that he had the opportunity to work with you. We hope to see you again in the future so don't forget to check us out on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

April 03, 2012

Always have a great experience with Carriage KIa! The staff is always courteous, knowledgeable, and helpful! Whether you are buying new or getting your vehicle serviced, you get a consistently great exp More

by ejhilley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Adams
Apr 03, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for this awesome review. We strive to provide all of our customers with excellent customer service, and we are so happy to hear we've been able to give you such an enjoyable experience during each visit. We look forward to working with you again, so don't forget to check us out on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

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