Back

Jim Shorkey Kia Gainesville

Gainesville, GA

3.9
1,880 Reviews
What's a great day for us? A great day for us means you had a great experience with us. If you leave any of our Jim Shorkey dealerships happier than when you came, then we've done our job. Our goal is to make every customer feel like the only customer in the world. Through our award-winning customer service, flawless and convenient auto repair, and accommodating financial services, we aim to make every day a great day for you at Jim Shorkey Gainesville Kia.
Contact Dealership

2815 Browns Bridge Rd

Gainesville, GA

30504

Directions

By Type

Showing 1,880 reviews

April 10, 2012

The employees are enjoyable to work with. I did not feel pressured to purchase. I fell in love with the car. They tried their hardest to work with me on the price. And kept on until I was happy! I enjoyed w More

by brittany2448
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael paglinti
Apr 10, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for this awesome review! We know how stressful it can be to work with a dealership, and we go above and beyond to provide our customers with a uniquely low pressure and friendly environment. Don't forget to check us out on Facebook and Twitter for service specials and the industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

April 10, 2012

We arrived early for our service appointment. We were cordially greeted and service was completed in a timely manner. We were actually out of the dealership at the time of our scheduled appointment. More

by awitzerman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 11, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you for sharing your experience with us. We know how frustrating it can be to have your car serviced, and we are so happy we were able to alleviate some of that stress for you. We look forward to seeing you again in the future, so don't forget to check us out on Facebook and Twitter for service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

April 10, 2012

Last year my wife heard about Carriage Kia on the Fish radio and we decided to give them a try. We bought a Kia Soul for her and were so pleased with the experience that when it was time for me to get a More

by billyjack203
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando
Apr 10, 2012 -

Jim Shorkey Kia Gainesville responded

We really appreciate you reaching out to us with this great review. We believe that customer service is of the utmost importance, and it is so wonderful that Orlando had the opportunity to showcase that for you. We are so happy to hear that your vehicle is back on the road in tip top shape! We look forward to working with you again so be sure to find us on Facebook and Twitter for service specials and industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

April 10, 2012

I called to set up a date/time for my regular service interval and spoke with Gregg. He was most cordial and got me a time within 2 or 3 work days. In addition to routine service, my right front low-bea More

by Lassie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 10, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for this great review. Greg is an asset to the Carriage Kia team, and he will be so happy to hear your kind words. We strive to provide all of our customers with an exemplary experience, and it is so wonderful to hear that Greg brought you just that. Don't forget to check us out on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

April 10, 2012

The staff at Carriage Kia are amazing. They were very attentive to my needs. They were able to find me the perfect car for the perfect price. Financing was easy and agreeable and everyone was very frie More

by darafleming37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Adams
Apr 10, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you for this short and sweet review. We are so happy to hear we were able to get you into a vehicle you love at a price you can afford. We hope to work with you again in the future, so don't forget to check us out on Facebook and Twitter for service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

April 08, 2012

Awesome service! They stand behind the product they sale and make sure you are happy! I love my 2011 Kia Sorento! And on top of great customer service they offered a complimentary car wash when I recently More

by mychampdog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 09, 2012 -

Jim Shorkey Kia Gainesville responded

We really appreciate you sharing your experience with us through this review. It is so wonderful to hear that you are loving your new car, and we hope to work with you again in the future. If you haven't already, check us out on Facebook and Twitter for exclusive service specials and the latest industry news. Congratulations on your Sorento! Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

April 08, 2012

This was the 9th new car I have ever bought. My experience at Carraige Kia was, by far, the best that I have ever had. It is so refreshing to find a business, and a car dealership at that, to take More

by Johnmashburn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan and Chris, , Chris Stanford
Apr 09, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for this wonderful review. We are so happy to hear that you so enjoyed your experience with us at the dealership. We look forward to working with you again in the future, so don't forget to check us out on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

April 08, 2012

I am the owner of a 2009 Kia Sorento and have had this dealer complete all of my service work. I have found them to be friendly, prompt and courteous in all dealings with the service staff. The waiting ro More

by Larry Sparks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 09, 2012 -

Jim Shorkey Kia Gainesville responded

We are so happy to hear that you have been happy with your experiences at our service department. We know how stressful it can be to have your vehicle serviced, and it very much pleases us to hear that we were able to alleviate some of that stress. Check us out on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

April 07, 2012

Took a while to get the service done but overall the experience was positive and friendly, and I loved the channel the tv was on helped with passing the time. More

by ZombDefl8or
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 09, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you for sharing your experience with us. We are so pleased to hear that you felt comfortable waiting for your vehicle to be serviced. Don't forget to find us on Facebook and Twitter for exclusive monthly service specials. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

April 07, 2012

I have always recieved fast and efficient service at this location & everyone treats you like they value your business. I can honestly say that getting service on my Kia has been a better experience than wi More

by karen kay harvill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Adams
Apr 09, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for your kind words Karen! We love to hear from returning customers, and we are so happy to hear that you feel you can put faith in our service department. If you haven't already, check us out on our Facebook and Twitter for service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

...
94
...