Jim Shorkey Kia Gainesville

This was my 30 day checkup appointment for my new Soul. I was greeted by Jamie who had definitely prepared for my visit. She had my paperwork on her desk and knew who I was before I said anything besides I was greeted by Jamie who had definitely prepared for my visit. She had my paperwork on her desk and knew who I was before I said anything besides "Hello!". She explained exactly what would be done and asked about concerns I had. I went over a few things with her and found her to be very knowledgeable and helpful. One of my concerns was body shop related. She noted it on my paperwork and took pictures to review with the Service Manager. Jamie has excellent customer service skills! More

My wife and I were very pleased with the process.Everyone was very pleasant and respectful of our need for time to make decisions.We have bought many new vehicles, but this was by far the best experience we was very pleasant and respectful of our need for time to make decisions.We have bought many new vehicles, but this was by far the best experience we have had thus far. I am thankful that you have someone on staff to help enter all of our personal "settings" on our vehicle,this was a first for us.Had this not taken place, we never would have taken the time or endured the frustration to make it happen. This is why we have given all 5's in our ratings. More

Great Service!I was greeted as soon as I pulled up. My vehicle was taken back immediatlely and serviced very timely. I was in and out. vehicle was taken back immediatlely and serviced very timely. I was in and out. More

I enjoyed my experience with carriage kia. The staff was very friendly and took their time to answer all my questions. They worked with me to get me the best deal possible. I would recommend them to anyone very friendly and took their time to answer all my questions. They worked with me to get me the best deal possible. I would recommend them to anyone buying a car in the future. More

Carriage Kia is the first dealership that I can recommend from the sales department to the service department. I have no complaints. Everyone is always so friendly and helpful. I don't hesitate to share m from the sales department to the service department. I have no complaints. Everyone is always so friendly and helpful. I don't hesitate to share my experience with friends. As a matter of fact one of my friends just purchased her Sorento rom Carriage Kia based on my recommendation. I plan to buy my next new car from Carriage Kia especially if the Borrego becomes available again. I love my car! More

Carriage Kia was amazing to work with. They were friendly and very easy-going. They made it easy and comfortable to work with, even during negotiations. They would not let me leave until I had the friendly and very easy-going. They made it easy and comfortable to work with, even during negotiations. They would not let me leave until I had the price I wanted. I would recommend Carriage Kia to anyone, as they seemed to really be the friendliest, cleanest, and responsible car dealership I have been to in a long time! Thank You! More

I picked up a nail in the side of one of my rear tires. I brought my Kia to Carriage Kia to check on the price for having it replaced. I was pleasantly surprised to find out that the tire I needed was less brought my Kia to Carriage Kia to check on the price for having it replaced. I was pleasantly surprised to find out that the tire I needed was less expensive at Carriage Kia than online quotes from both Walmart and Sears for the same tire. I arrived without an appointment, but the tire was still replaced within 30 minutes and I was on my way. Thank you Carriage Kia. More

I met with Megan Walker the sales associate that assisted me when I visited the Carriage Kia dealership. To start off with I was impressed with Megan's approach in asking me some very good questions to dete me when I visited the Carriage Kia dealership. To start off with I was impressed with Megan's approach in asking me some very good questions to determine what type of vehicle I was looking for and how I wanted it outfited to meet my needs. We reviewed the different levels the vehicle came in to match which one came closest to what I was looking for in my next vehicle. She quickly came up with a couple of vehicles and told me these were equiped with the options I was looking for. She asked me to wait out front and she would bring one of the vehicles around to show me. She did a good job of explaining the vehicle and focusing on the options that were important to me, and then gave me a chance to take the vehicle out for a test drive. From that point on it was a matter of price to meet a monthly budget I needed. I found Megan to be very knowledgeable and she was able to making the whole buying process simple. I had been shopping around at other car dealerships and decided to go with Carriage Kia because of the level of customer service I received from Megan and her co-workers that I met. I was pleased to see that Megan was more focused on "what was important to me as a customer" in a new vehicle, than just having me try any vehicle on the lot to see what I thought. I will recommend Megan and the Carriage Kia dealership to my friends. Thank you! More

On the first day my father and I came to Carriage Kia in Gainesvile, we were idmediately greeted, after having some questions answered about the Kia Optima, we were also offerered a test drive. After shopp Gainesvile, we were idmediately greeted, after having some questions answered about the Kia Optima, we were also offerered a test drive. After shopping around other dealerships, we decided to come back to Carriage Kia. We were a again greeted by a different salesman, and ultimately made a deal! The staff was friendly, informative, and helpful. Would definitely recommend this dealership. More

We are very pleased with Carriage KIA. We own a 2011 Kia Sorrento, my husband brought it in for an oil change. We have recommended them to several friends and family. We will continue to do business with Sorrento, my husband brought it in for an oil change. We have recommended them to several friends and family. We will continue to do business with Carriage KIA. More