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Jim Shorkey Kia Gainesville

Gainesville, GA

3.9
1,880 Reviews
What's a great day for us? A great day for us means you had a great experience with us. If you leave any of our Jim Shorkey dealerships happier than when you came, then we've done our job. Our goal is to make every customer feel like the only customer in the world. Through our award-winning customer service, flawless and convenient auto repair, and accommodating financial services, we aim to make every day a great day for you at Jim Shorkey Gainesville Kia.
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2815 Browns Bridge Rd

Gainesville, GA

30504

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Showing 1,880 reviews

April 19, 2012

The sales staff and personel at Carriage Kia were very professional, friendly and helpful. This was by far, the very best and most positive car buying experience I have ever had. Awesome! More

by ZeekBaby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 20, 2012 -

Jim Shorkey Kia Gainesville responded

We are humbled to hear that we provided you with your best car buying experience to date! We appreciate you taking the time to let others know and we look forward to helping you again in the future. Contact us with any questions or concerns! Also, follow us on Twitter and Facebook to stay up-to-date on our latest news and special offers. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

April 19, 2012

The staff at Carriage was very friendly and they made the entire process enjoyable. Time is valuable to me and Carriage understood that and met my needs in a timely manner. More

by Jlathem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Adams
Apr 20, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you for the great feedback! We strive to provide our customers with a simple, yet informative experience and I am glad we achieved this with you. Thank you again for choosing Carriage Kia and be sure to check us out on Twitter and Facebook for monthly specials. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

April 19, 2012

My experience started with contacting this dealership via their online chat available through their website. Unfortunately, the chat is contracted through a 3rd party company so I wasn't overly impressed wit More

by gqstylin33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stanford
Apr 20, 2012 -

Jim Shorkey Kia Gainesville responded

We appreciate the great recommendation! It is always a pleasure to hear about our customers' great experiences and I am glad Bryan and Chris were able to get you set up with the car you wanted! If you need anything, please don't hesitate to contact us. Also, be sure to check us out on Twitter and Facebook for exclusive offers. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

April 19, 2012

Was greeted with a friendly smile by receptionist. Had an appointment and was not kept waiting. Kevin Nottingham was very precise and meticulous and not a hard sell person...he just know what I wanted and n More

by crpoole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Nottingham, Jeremy Smith
Apr 20, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you for taking the time to write this great review on our dealership. I am happy to hear that Kevin and Jeremy were able to help you out and answer any questions you may have had. We hope to see you again soon! Follow us on Twitter and Facebook for exclusive monthly specials. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

April 19, 2012

I came in to get my oil change and my tires done. The young Man who helped was very nice not sure who it was but he helped me get my phone working again. you all treat me like family everytime I come in More

by phil4:13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure who he was
Apr 20, 2012 -

Jim Shorkey Kia Gainesville responded

We appreciate the great feedback, Cheryl! Our customers mean the world to us and I am happy to hear you were able to experience this first hand. Feel free to contact us with any questions you may have! Also, take a look at our Facebook and Twitter pages for our latest special offers. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

April 18, 2012

My Review of Carriage Kia: Carriage Kia of Gainesville My Review of Carriage Kia: Carriage Kia of Gainesville always fits me in when I call last mintue for any repair or issue I have. They always are so n More

by NewSoul2011
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 19, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for taking the time to share your experience with us. We strive to provide all of our customers with exemplary customer service, and we are so happy we gave you just that. Don't forget to check us out on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

April 18, 2012

Carriage KIA went above and beyond all my expectations for an exceptional new car purchase. First of all, the KIA Optima is an awesome car. It drives like an expensive luxury sedan. It has all the options More

by sheliardh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 18, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for this awesome review! We are so happy to hear we were able to get you into a car you love at a price you felt was fair. Leonard will be so happy to hear your praises. Congratulations on your new Optima! If you haven't already, find us on Facebook and Twitter for service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

April 18, 2012

Carriage Kia of Gainesville always fits me in when I call last mintue for any repair or issue I have. They always are so nice and friendly when I came in. The work is always done right! More

by wiki_1682
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 18, 2012 -

Jim Shorkey Kia Gainesville responded

We really appreciate your kind words. We take a lot of pride in our service department, and we are so happy it shows! We hope to work with you again so be sure to like us on Facebook and Twitter for exclusive service specials to use on your next visit. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

April 17, 2012

Carriage has always helped us out. They are great to work with and friendly. They are always available to answer our questions. I would recommend them to a friend. More

by michaeldriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 18, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for this short and sweet review. We know how stressful it can be to have a vehicle serviced, and we are so happy to hear that we were able to alleviate some of that stress for you. Be sure to find us on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

April 17, 2012

Excellent customer service! All issues were resolved quickly and efficiently and with a smile to boot. Great team at Carriage Kia! I would recommend having your vehicle serviced here. More

by ksprater
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Apr 17, 2012 -

Jim Shorkey Kia Gainesville responded

We really appreciate you taking the time to share your experience with us. We know how important efficient and friendly service is, so it is wonderful to hear that we are meeting our goals. We look forward to seeing you again, so check us out on Facebook and Twitter for exclusive service specials to use at your next visit. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

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