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Jim Shorkey Kia Gainesville

Gainesville, GA

Overview
Reviews
Vehicles
4.3
1,875 Reviews
Call Dealership (678) 771-6717
View Awards

2815 Browns Bridge Rd

Gainesville, GA

30504

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Showing 1,875 reviews

August 05, 2020

It was hot and we were tired and we came in with 5 kids but Mario the salesman was great. They were friendly and quick. They answered all my questions! #LoveMyNewRide More

by CLDEFOREST
Recommend Dealer
Yes
Employees Worked With
Oscar Razo, Mario Estrada
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Aug 10, 2020 -

Jim Shorkey Kia Gainesville responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Carriage Kia. We wish you safe travels and look forward to seeing you again soon!

August 05, 2020

After KIA Korea finally got the repair part to KIA of Gainesville, they were able to schedule my service installation quickly. They got me in and out quickly. More

by RE
Recommend Dealer
Yes
Employees Worked With
Chris Kuykendail
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Aug 10, 2020 -

Jim Shorkey Kia Gainesville responded

Thank you for the positive feedback! We are happy to know that you had a good service experience with us and that we provided great customer service! We truly value your business and kind words, take care!

August 05, 2020

Professional. The waiting room was clean and well designed for social distancing. While waiting saw maintenance cleaning common areas and door handles. All business was provided well. More

by Allois
Recommend Dealer
Yes
Employees Worked With
Chris Kuykendail
Report | Print
Aug 10, 2020 -

Jim Shorkey Kia Gainesville responded

Thank you so much for taking the time to share your feedback with us, Allois! We work hard to make sure our guests have a safe and positive experience, so we are glad to read your review. We will share your comments with our team and we look forward to working with you again down the road.

August 04, 2020

Everyone is very friendly and courteous. Service is great!! We bought our first Kia from Gainesville and had great service and enjoyed our Kia very much! Our overall experience has been 5 stars! More

by cherokeeturf
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
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Aug 10, 2020 -

Jim Shorkey Kia Gainesville responded

We are very happy we could provide you with a positive experience! We always strive to provide top quality service to every guest and are pleased to hear that you enjoyed your experience here at Carriage Kia! Thank you again for your review and we hope to see you again soon.

August 03, 2020

Very bad experience this time. The service associate was very rude to my daughter and even pounded his fist on the counter. Car not fixed. More

by fbozynsk
Recommend Dealer
No
Employees Worked With
Chris Kuykendail
Report | Print
August 03, 2020

Very professional and great follow up. Work was completed as promised..Notification that parts were now available, appointment was promptly Scheduled at my best time.. More

by dmichelle0102
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
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Aug 10, 2020 -

Jim Shorkey Kia Gainesville responded

Thanks for leaving us a review! We appreciate the opportunity to earn your business and are honored you trust your vehicle needs with us. Please do not hesitate to reach out if we can be of any further assistance until then take care!

August 01, 2020

They review with you on what is recommended without be pushing and trying to sell unneeded services. I was also on my way before the allotted time. More

by triciam
Recommend Dealer
Yes
Employees Worked With
Chris Kuykendail
Report | Print
Aug 10, 2020 -

Jim Shorkey Kia Gainesville responded

Tricia, thank you for taking the time to share kind words regarding your experience with us at Carriage Kia. We appreciate your endorsement and look forward to serving you again next time! Best wishes!

August 01, 2020

Very professional Alex kept me informed about my car and was true to his word. I was able to pick up my car in record time. I would recommend this dealership out of all of the ones I have used. More

by fannieturner45
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
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Aug 10, 2020 -

Jim Shorkey Kia Gainesville responded

Thank you for the positive feedback, Fannie! We are happy to know that you have had good service experiences with us and with the help of Alex who provided you great customer service! We truly value your business and kind words, take care!

July 31, 2020

Eric was amazing! I would recommend him to anyone who is looking to buy a used or new car. Very friendly and was not to pushing with the purchase. More

by aanderson70
Recommend Dealer
Yes
Employees Worked With
Eric
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Aug 10, 2020 -

Jim Shorkey Kia Gainesville responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Carriage Kia. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 31, 2020

Always Great Work I have dealt with this dealership for many years and they always friendly, courteous and professional. They strife to make you happy. They also keep More

by FGEHRISCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
Report | Print
Aug 10, 2020 -

Jim Shorkey Kia Gainesville responded

Our team at Carriage Kia appreciates your 5-star rating and wonderful review! We are grateful for your business and loyalty to us, and we look forward to working with you for many years to come!

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