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Jim Shorkey Kia Gainesville

Gainesville, GA

3.9
1,880 Reviews
What's a great day for us? A great day for us means you had a great experience with us. If you leave any of our Jim Shorkey dealerships happier than when you came, then we've done our job. Our goal is to make every customer feel like the only customer in the world. Through our award-winning customer service, flawless and convenient auto repair, and accommodating financial services, we aim to make every day a great day for you at Jim Shorkey Gainesville Kia.
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2815 Browns Bridge Rd

Gainesville, GA

30504

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Showing 1,880 reviews

May 02, 2012

Wheel barrings went out on my Kia. Carriage Kia got me in and out quickly and I was very satisfied with thier work. Staff is always friendly and a pleasure to do business with More

by kadams5151
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure of service dept names that helped me
May 03, 2012 -

Jim Shorkey Kia Gainesville responded

Thanks for sharing your experience with our dealership! It is gratifying to hear from our repeat customers. We appreciate your continued patronage, and we look forward to doing business with you again. Like and follow us on Facebook and Twitter to stay in the loop with what's going on at Carriage Kia! Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

April 30, 2012

My service appointment was handled quickly and efficient. They responded to my concerns and took care of them. They even noticed a problem I was unaware of and cared for it. More

by cwside
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
May 01, 2012 -

Jim Shorkey Kia Gainesville responded

We appreciate the great feedback! We are glad to hear our team was able to get you in, out and back on the road in a timely matter. If you ever need anything, please don't hesitate to contact us! Also, be sure to follow us on Twitter and Facebook for our latest service specials. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

April 28, 2012

WE LOVE CARRIAGE KIA!I DID NOT HAVE AN APPOINTMENT FOR MY SERVICE BUT WE WERE IN GAINESVILLE SO I STOPPED TO SEE IF THEY COULD DO IT. THEY GOT ME IN AND OUT IN ABOUT 30 MINS.THANKS SO MUCH CARRIAGE KIA!!! More

by tsj304
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
SERVICE DEPT
Apr 30, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for this great review. We strive to provide all of our customers with exemplary service, and it is so great to hear that we brought you just that. Don't forget to check us out on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

April 26, 2012

I called Jamie Ansbro at Carriage Kia for a service and oil change. She scheduled me the next day. She explained the problem and it was fixed right away. She also gave me the best price on products and More

by maryann.q01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 26, 2012 -

Jim Shorkey Kia Gainesville responded

We appreciate you taking the time to write this review. We strive to provide all of our customers with a uniquely friendly and comfortable experience at our dealership, and we are so happy to hear that Michael, Shane, and Jamie were able to provide you with just that. We look forward to working with you again in the future so don't forget to find us on Facebook and Twitter for exclusive service specials and industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

Apr 26, 2012 -

Jim Shorkey Kia Gainesville responded

We appreciate you taking the time to write this review. We strive to provide all of our customers with a uniquely friendly and comfortable experience at our dealership, and we are so happy to hear that Michael, Shane, and Jamie were able to provide you with just that. We look forward to working with you again in the future so don't forget to find us on Facebook and Twitter for exclusive service specials and industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

April 26, 2012

From the time that I walked into this dealership I had nothing but pleasant experiences. From the purchase of my new Kia and working with my salesman, Michael P. (he was great!) to the delivery of my veh More

by cmilburn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Seiter
Apr 26, 2012 -

Jim Shorkey Kia Gainesville responded

We really appreciate you taking the time to write us this awesome review. Michael is an essential member to the Carriage Kia team, and we are so happy to hear that he was able to make your experience with us as positive as possible. Don't forget to check us out on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

April 25, 2012

On Sunday evening I hit an object in the road which tore through the sidewall on one of my tires. After putting on the spare tire I strted for work on MOnday morning. On my way I called the service departme More

by scottarowe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 26, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for the great feedback. We're so sorry to hear about your tire issue, we know that can be a huge hassle. We are happy to hear that we were able to get your vehicle back on the road! Don't forget to check us out on Facebook and Twitter for service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

April 25, 2012

I have always gotten exceptional customer service at every visit to Carriage. The employees are always very friendly and helpful. I would definitely recommend Carriage to family and friends. More

by pami1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 25, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you for this short and sweet review! Customer service is of the utmost importance to us, and it is wonderful to know that it comes across. If you haven't already, don't forget to like/follow us on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

April 25, 2012

Since I purchased my 2011 Kia Optima from this dealership, I have been amazed at the professionalism displayed in every department I have come in contact with. When I am approached by others that More

by kokomojoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Adams
Apr 25, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for this great review! We strive to provide our customers with a uniquely friendly and efficient service experience, and we are so happy to hear that we gave you just that. We're thrilled that you are so enjoying your Optima and we hope to work with you again in the future. Don't forget to find us on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

April 24, 2012

Had 2 great experiences purchasing vehicles at Carriage Kia. Have referred friends who have also had a great experience. You get a lot for your money with Kia. Would definitely recommend to anyone looking More

by jsg0588
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel S Grove, Diane Adams
Apr 24, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for this awesome review. We strive to provide all of our customers exemplary service, and we are so happy to hear that we gave you just that. Thank you for your returning business, and we hope to work with you again in the future! If you haven't already, check us out on Facebook and Twitter for exclusive service specials to use at your next visit. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

April 24, 2012

I actually drove out to this dealership from Roswell even though there were closer alternatives to purchase the same car. It is a pleasure to walk into a dealership that is as professional as Carriage Kia. More

by sprague12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
st sprague
Apr 24, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for taking the time to send us this awesome review. We know how stressful it can be to purchase a new vehicle, and it is so great to hear that we were able to alleviate some of that stress for you. We know you are a little farther away, but we hope to work with you again in the future! Don't forget to find us on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

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