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Jim Shorkey Kia Gainesville

Gainesville, GA

3.9
1,880 Reviews
What's a great day for us? A great day for us means you had a great experience with us. If you leave any of our Jim Shorkey dealerships happier than when you came, then we've done our job. Our goal is to make every customer feel like the only customer in the world. Through our award-winning customer service, flawless and convenient auto repair, and accommodating financial services, we aim to make every day a great day for you at Jim Shorkey Gainesville Kia.
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2815 Browns Bridge Rd

Gainesville, GA

30504

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Showing 1,880 reviews

May 09, 2012

We had a good service experience at Kia...regular maintance Oil change and a look at our hitch. All issues were Fixed and in good working order. :-) More

by mollybar
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
May 10, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for this awesome review. We strive to provide all of our customers with an exemplary service experience, and we are so happy we gave you just that. Don't forget to check us out on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

May 07, 2012

I took my 2012 Sportage in for my first oil change. The service was great, I was in and out in less than 30 minutes. You can't beat that. The staff was helpful with the questions I asked. How could you More

by cheek2235
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 08, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you for this great review. We strive to provide all of our customers with an expedient and uniquely friendly experience at our service department as we know how frustrating it can be to have a vehicle serviced. We're so happy to hear that we got your 2012 Sportage back on the road in great condition for you, and we hope to work with you again in the future. Check us out on Facebook and Twitter for industry news and exclusive service specials. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

May 07, 2012

I did not have an appointment, but they fit me right in anyways. They did an oil change and rotated my tires as I requested and I was back on the road in less than 30 minutes. I have nothing but good thing More

by jkimball
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 08, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for your kind words. We are so happy to hear that we were able to get you in and out of the service department so quickly, because we know it can be hugely inconvenient to have a vehicle serviced. We look forward to working with you in the future, so if you haven't already, be sure to find us on Facebook and Twitter for upcoming service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

May 05, 2012

I was able to view vehicles, test drive, and purchase start to finish within just a couple of hours. Negotiations were done within a matter of minutes, and I did not have to wait for prolonged periods o More

by Libgreg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
May 07, 2012 -

Jim Shorkey Kia Gainesville responded

Thanks for this great review! Here at Carriage Kia we understand that time is of the essence, and we are so happy to hear that Dustin was able to get you in and out in as professionally and efficiently as possible. Don't forget to find us on Facebook and Twitter for service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

May 05, 2012

This was my wife and I's 5th car purchased from Carriage Kia, and we will never go to another dealer as long as we live in the area. Carriage has won us over with their non-aggressive, knowledgeable and fri More

by sambhilton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
May 07, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for this great review. We love to hear from our loyal customers, and it is so wonderful that you have purchased five vehicles from us! Bryan is an asset to the Carriage Kia team, and we are so happy that he's had the opportunity to work with you in the past. We look forward to working with you again in the future, so be sure to check us out on Facebook and Twitter for the latest industry news and exclusive service specials. You guys are awesome! Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

May 04, 2012

The service is outstanding! Everyone is so accommodating to ensure that not only everything is completed to my satisfaction but that it is completed timely. Carriage Kia has raised the bar on Customer Servi More

by Kathryn30041
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
May 07, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for this short and sweet review. We strive to provide each and every one of our customers with an exemplary service experience, and we are so pleased to hear that we provided you with just that. Don't forget to check us out on Facebook and Twitter for service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

May 04, 2012

It was a nice to have worked with the people at the dealership. We just love our new Kia Optima. It still has that new car smell. More

by liasheley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 04, 2012 -

Jim Shorkey Kia Gainesville responded

Congratulations on your new Kia Optima, it is a pleasure to hear you are enjoying it! We truly thank you for taking the time to write us a review. Please don't hesitate to contact us with any questions or concerns about your new ride! Also, check us out on Facebook and Twitter for our latest specials. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

May 04, 2012

I would totally recommend this dealership to anyone i know looking for a vehicle.I loved how friendly the employees were, they were always asking if we needed anything. They were really helpful on helpin More

by jocelynj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 04, 2012 -

Jim Shorkey Kia Gainesville responded

We appreciate the great recommendation, Jocelyn! It was truly a pleasure to be able to help you find the perfect car. Thank you again for choosing Carriage Kia, and you can stay up-to-date on our latest news and special offers by following us on Twitter and Facebook. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

May 02, 2012

I asked for a tire rotation but was informed that I wasn't due for one. Most places would have done it just to change me extra. I appreciated the honesty! More

by adrobe0246
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 02, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you for taking the time to share this! 100% customer satisfaction is our goal, and we strive to achieve this by giving friendly service and not pressuring our customers. If there is anything else we can do for you, feel free to give us a call or swing by! Be sure to check us out on Facebook and Twitter to get exclusive deals and promotions. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

May 02, 2012

Our New 2012 Kia Soul had a flat tire, from construction debree. We used the roadside assistance program, and literally within the hour, the car was at the Kia service center and the tire was repaired alon More

by ZeekBaby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 02, 2012 -

Jim Shorkey Kia Gainesville responded

We appreciate your praises! It's nice to hear that we were able to help you out in a time of need, and get you back on the road quickly! Thank you again for your kind words and we look forward to your next visit. Be sure to find us on Facebook and Twitter to stay up-to-date on our latest news and special offers. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

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