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Jim Shorkey Kia Gainesville

Gainesville, GA

3.9
1,880 Reviews
What's a great day for us? A great day for us means you had a great experience with us. If you leave any of our Jim Shorkey dealerships happier than when you came, then we've done our job. Our goal is to make every customer feel like the only customer in the world. Through our award-winning customer service, flawless and convenient auto repair, and accommodating financial services, we aim to make every day a great day for you at Jim Shorkey Gainesville Kia.
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2815 Browns Bridge Rd

Gainesville, GA

30504

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Showing 1,880 reviews

May 28, 2012

Was treated with friendly fast service. Service was excellent. Will recommend to all my friends. Have been a happy customer since 2005. They go the extra mile to keep customers happy. Never had a probl More

by carolyn dill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 29, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you for your kind words. We are so happy to hear that Jamie had the opportunity to work with you as she is an asset to our team. We love to hear from returning customers, and we look forward to working with you again in the future! If you haven't already, find us on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

May 26, 2012

5-24-2012 I Took My KIA In Today For A Check Up.From The Time I Pulled My Car In, Someone Was There To Assist Me. Every Step Was So Easy.All The People Who Helped Me Were Very Nice. I Had A Top Ten Experien More

by faye brook
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
May 29, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you for taking the time to share this review with us. We are so happy to hear that you are pleased with the service we provided you, and that so many members of our team had the opportunity to work with you during your visit. We hope to see you again in the future, so don't forget to check us out on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

May 25, 2012

Service is honoring their free service agreement. No complaints as they seem to work in drive up service. Work in progress due to my limited experience. Great so far. More

by markamiller68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 25, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you for your kind words. We know how stressful it can be to have a vehicle serviced, and we are happy to know that you feel you can trust your vehicle in our hands. We look forward to working with you again, so don't forget to check us out on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

May 24, 2012

Came in for first oil change. No appointment just dropped in. It was done quickly and correctly. Jamie is a great personto work with. She had it in and out no problems More

by Simontn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie
May 25, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you for taking the time to write this review and for choosing us to have your car's old changed at. Jamie is an asset to the Carriage Kia team, and she will be so happy to hear your kind words. We look forward to working with you again, so don't forget to check us out on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

May 23, 2012

This was the first time I had purchased a new car on my own. My husband or a family friend has always helped me pick out and purchase a car. The sales people at Carriage Kia were very helpful and helped More

by schartrand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 24, 2012 -

Jim Shorkey Kia Gainesville responded

We really appreciate you sharing your experience with us. We strive to provide exemplary service to all of our customers, and we are so happy to hear that we were able to make you feel comfortable during your first solo vehicle purchase. We look forward to working with you and your Optima again in the future, so don't forget to look for us on Facebook and Twitter for exclusive service specials. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

May 21, 2012

Jamie knows me and my car only after 3 visits. Service is fast and done properly. Not to mention the first year is free! Clean waiting area and nice dealership. More

by pkitchen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 22, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you for this awesome review! Jamie is an asset to the team and will be so happy to hear your kind words. We are so pleased that you are enjoying your new vehicle, and the time you have spent at our dealership. Don't forget to check us out on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

May 21, 2012

Last week,I had taken my 5 month old KIA to get it serviced,under the 1 year free maintenance program. Greg Milazzo was right there... looking at me as I had driven up to the Service dept. doors. He g More

by optimaman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 21, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you for taking the time to share your experience with us. Greg is an asset to the Carriage Kia team, and we are so happy to hear that he was able to provide you with the 5-star service you deserve. We look forward to seeing you again, so if you haven't already, find us on Facebook and Twitter for the latest industry news and exclusive service specials. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

May 21, 2012

Took my Kia Soul in for service today. They took it back promptly and performed the service quickly and got me back on the road. I appreciate the staff in the service department, they are always easy to do More

by mark reed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 23, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you for this awesome review! We are so happy to hear that we were able to provide you with the 5-star service you deserve. We look forward to working with you again, so be sure to check us out on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

May 18, 2012

My car search came from a sudden need not just a desire for something new. Darrel Lyle my sales person could not have been more understanding or a better fit for my need. He patiently and calmly led me t More

by sfinley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DARREL LYLE
May 21, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for this wonderful review. We are so happy that Darrel was able to communicate with you about your sale in a way that gave you comfort, and that your shared faith lead you to choose your new vehicle confidently. We look forward to working with you again, so be sure to find us on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

May 17, 2012

We are very happy with the purchase of our Sorento and the overall experience with Carriage Kia. I especially appreciate Ryan Tapp, Service Manager, finding a mirror that provided the features we wanted. More

by twillis36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Adams, Ryan Tapp
May 17, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for this short and sweet review. We know how important customer service is here at Carriage Kia, and we are so happy to hear our values came across. Ryan will be so happy to hear your kind words. Congratulations on your new Sorento, and be sure to check us out on Facebook and Twitter for exclusive social services and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

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