Jim Shorkey Kia Gainesville
Gainesville, GA
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The process was timely, but the friendliness of the employees made it seem shorter. We were waited on promptly. The sales team were more than willing to make the trade-in possible. We did not feel pres employees made it seem shorter. We were waited on promptly. The sales team were more than willing to make the trade-in possible. We did not feel pressured in any way. More
I would absolutely recommend this dealership to all my friends, family, and colleagues. The sales staff were so friendly and extremely knowledgeable of their product. We never felt pressured to buy only r friends, family, and colleagues. The sales staff were so friendly and extremely knowledgeable of their product. We never felt pressured to buy only reminded of the quality, safety and value we would be getting if we purchased a Kia. While, Michael Pinglianti originally greeted us at our first visit, Chad Calhoun spent a lot of time with us going over the features of both the Optima and the Sorento. He also coordinated our test drives. Since we couldn't decide on-the-spot which vehicle would be best for our family, we decided to go home and weigh the options...The next morning, we returned and were again greeted by Michael. We had decided on the Sorento because of the cargo space. Michael took his time showing us Sorentos that had the features we wanted on the suv. From there we began the financial paperwork. This went very smoothly. Michael and Brian Seagraves worked very hard to get us the best deal on the model and package we wanted and could afford. Once the paperwork was signed, Elyse Fencik spent time showing us how all the inside features worked-she even synced my phone so I could begin making hands-free calls immediately. We drove off the lot EXTREMELY satisfied with our purchase-from the customer service to the price to the unbeatable safety features-Carriage Kia's personnel and the Kia company can't be beat! More
The experience was personalized and great! They didn't mind any of my questions and answered them in easy to understand terms! I recommend Carriage Kia to all my friends. I will definitely be back! mind any of my questions and answered them in easy to understand terms! I recommend Carriage Kia to all my friends. I will definitely be back! More
This is the second car I have purchased from Carriage and my 4th Kia. The staff and my dealer were very knowledgeable and friendly. Kevin was patient with my lengthy stay and decision making on my purchase. my 4th Kia. The staff and my dealer were very knowledgeable and friendly. Kevin was patient with my lengthy stay and decision making on my purchase. More
Was treated with friendly fast service. Service was excellent. Will recommend to all my friends. Have been a happy customer since 2005. They go the extra mile to keep customers happy. Never had a probl excellent. Will recommend to all my friends. Have been a happy customer since 2005. They go the extra mile to keep customers happy. Never had a problem that was not handled professionally. More
5-24-2012 I Took My KIA In Today For A Check Up.From The Time I Pulled My Car In, Someone Was There To Assist Me. Every Step Was So Easy.All The People Who Helped Me Were Very Nice. I Had A Top Ten Experien Time I Pulled My Car In, Someone Was There To Assist Me. Every Step Was So Easy.All The People Who Helped Me Were Very Nice. I Had A Top Ten Experience. Kathy Georgia. More
Service is honoring their free service agreement. No complaints as they seem to work in drive up service. Work in progress due to my limited experience. Great so far. complaints as they seem to work in drive up service. Work in progress due to my limited experience. Great so far. More
Came in for first oil change. No appointment just dropped in. It was done quickly and correctly. Jamie is a great personto work with. She had it in and out no problems dropped in. It was done quickly and correctly. Jamie is a great personto work with. She had it in and out no problems More
This was the first time I had purchased a new car on my own. My husband or a family friend has always helped me pick out and purchase a car. The sales people at Carriage Kia were very helpful and helped own. My husband or a family friend has always helped me pick out and purchase a car. The sales people at Carriage Kia were very helpful and helped make me feel at ease in purchasing my new Kia Optima. I would highly recommend buying a car from Carriage Kia. More
Last week,I had taken my 5 month old KIA to get it serviced,under the 1 year free maintenance program. Greg Milazzo was right there... looking at me as I had driven up to the Service dept. doors. He g serviced,under the 1 year free maintenance program. Greg Milazzo was right there... looking at me as I had driven up to the Service dept. doors. He greeted me,respectively. Then he confirmed what needed to be done to my car and how long he expected the service would take. My car was serviced pretty fast. Greg even offered me a free carwash afterwards. Thanks to Greg,the Auto Techs and the Carwasher. Sincerely, Rodney W. More