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Jim Shorkey Kia Gainesville

Gainesville, GA

4.3
1,874 Reviews

2815 Browns Bridge Rd

Gainesville, GA

30504

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Showing 1,874 reviews

May 31, 2012

The process was timely, but the friendliness of the employees made it seem shorter. We were waited on promptly. The sales team were more than willing to make the trade-in possible. We did not feel pres More

by jeffgailey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diane Adams
Jun 01, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so munch for taking the time to share your experience with us. We are so happy to hear we were to alleviate some of the pressure from your purchasing experience, and we hope to see you around the dealership again in the future. Don't forget to check us out on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

May 30, 2012

I would absolutely recommend this dealership to all my friends, family, and colleagues. The sales staff were so friendly and extremely knowledgeable of their product. We never felt pressured to buy only r More

by csrr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Calhoun
May 31, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you for this great review. We know how stressful it can be to purchase a new vehicle, and we are so happy to hear that we were able to alleviate some of the pressure. We look forward to working with you again in the future, so don't forget to check us out on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

May 30, 2012

The experience was personalized and great! They didn't mind any of my questions and answered them in easy to understand terms! I recommend Carriage Kia to all my friends. I will definitely be back! More

by pkingry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 31, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you for taking the time to share your experience with us. Jamie and Greg are assets to the Carriage Kia team, and they will be so happy to hear your kind words. Don't forget to check us out on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

May 29, 2012

This is the second car I have purchased from Carriage and my 4th Kia. The staff and my dealer were very knowledgeable and friendly. Kevin was patient with my lengthy stay and decision making on my purchase. More

by sherylwebb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 29, 2012 -

Jim Shorkey Kia Gainesville responded

Thanks for your awesome feedback. We know how stressful it can be to purchase a new vehicle, and we are so happy to hear that we were able to alleviate some of that stress for you. We hope to see you again in the future, so don't forget to check us out on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

May 28, 2012

Was treated with friendly fast service. Service was excellent. Will recommend to all my friends. Have been a happy customer since 2005. They go the extra mile to keep customers happy. Never had a probl More

by carolyn dill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 29, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you for your kind words. We are so happy to hear that Jamie had the opportunity to work with you as she is an asset to our team. We love to hear from returning customers, and we look forward to working with you again in the future! If you haven't already, find us on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

May 25, 2012

5-24-2012 I Took My KIA In Today For A Check Up.From The Time I Pulled My Car In, Someone Was There To Assist Me. Every Step Was So Easy.All The People Who Helped Me Were Very Nice. I Had A Top Ten Experien More

by faye brook
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
May 29, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you for taking the time to share this review with us. We are so happy to hear that you are pleased with the service we provided you, and that so many members of our team had the opportunity to work with you during your visit. We hope to see you again in the future, so don't forget to check us out on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

May 25, 2012

Service is honoring their free service agreement. No complaints as they seem to work in drive up service. Work in progress due to my limited experience. Great so far. More

by markamiller68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 25, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you for your kind words. We know how stressful it can be to have a vehicle serviced, and we are happy to know that you feel you can trust your vehicle in our hands. We look forward to working with you again, so don't forget to check us out on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

May 24, 2012

Came in for first oil change. No appointment just dropped in. It was done quickly and correctly. Jamie is a great personto work with. She had it in and out no problems More

by Simontn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie
May 25, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you for taking the time to write this review and for choosing us to have your car's old changed at. Jamie is an asset to the Carriage Kia team, and she will be so happy to hear your kind words. We look forward to working with you again, so don't forget to check us out on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

May 23, 2012

This was the first time I had purchased a new car on my own. My husband or a family friend has always helped me pick out and purchase a car. The sales people at Carriage Kia were very helpful and helped More

by schartrand
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 24, 2012 -

Jim Shorkey Kia Gainesville responded

We really appreciate you sharing your experience with us. We strive to provide exemplary service to all of our customers, and we are so happy to hear that we were able to make you feel comfortable during your first solo vehicle purchase. We look forward to working with you and your Optima again in the future, so don't forget to look for us on Facebook and Twitter for exclusive service specials. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

May 21, 2012

Last week,I had taken my 5 month old KIA to get it serviced,under the 1 year free maintenance program. Greg Milazzo was right there... looking at me as I had driven up to the Service dept. doors. He g More

by optimaman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 21, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you for taking the time to share your experience with us. Greg is an asset to the Carriage Kia team, and we are so happy to hear that he was able to provide you with the 5-star service you deserve. We look forward to seeing you again, so if you haven't already, find us on Facebook and Twitter for the latest industry news and exclusive service specials. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

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