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Jim Shorkey Kia Gainesville

Gainesville, GA

4.3
1,874 Reviews

2815 Browns Bridge Rd

Gainesville, GA

30504

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Showing 1,874 reviews

August 16, 2012

We were very happy with the overall service we received. The sales associate was very nice and helpful. If I had to voice any complaints it would be about how long we were there. It took quite a while to ge More

by paravate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
August 14, 2012

We went to look for a new car for our family and were really impressed with the genuine friendliness and knowledge of the vehicles. We test drove a Kia and really loved it. It is very roomy and fun to More

by cheryle.smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
August 02, 2012

We purchased a total of three new cars in one weekend - two from Carriage Kia and one from Carriage Mitsubishi. We had a great experience with the sales people and were able to make the deals work. They More

by mkmerris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
July 30, 2012

Carriage Kia was such a great experience for our 2nd car purchase. We went for an oil change with our 2011 sorento but left with a 2013 due to excellent promotions and such a friendly staff that was willing More

by Couchdawg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trey
July 18, 2012

I went to Carriage Kia on Sunday looking for a reliable used car for a great price. I was greeted by Jeremy who introduced himself and made me feel welcomed and at ease. After going through car by car an More

by SMayorga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Jones
July 09, 2012

the car is great the whole time we where there the service was great everyone was very helpful they made buying this car so ez More

by jdcongemi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 09, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you for the positive review, we were glad to be of service. We look forward to assisting you with any car maintenance or car purchasing needs you may have in the future. And please make sure to like us on Facebook and to follow us on Twitter! Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

July 04, 2012

I would definitely recommend this dealership. The salesman was so personable and helpful with us. We arrived later in the day and closed the sale into the evening. He was very happy to stay as long More

by ksbarnes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 05, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for your response and feedback, I’m glad we were able to provide you with a positive car buying experience. We know buying a car can be stressful, so our focus is to alleviate the stress by supplying our customers with a zero-pressure sales environment and a knowledgeable staff, thus insuring our customers receives the best customer service possible. Thank you so much for your business. Make sure to like us on Facebook and to follow us on Twitter for news, events and deals! Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

July 01, 2012

I visited Carriage Kia for my first free oil change on my 2012 Optima and was very pleased with the friendlyness and customer service. They got me in and out in great time. They continue to surpass all the r More

by stephaniewareham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service department
Jul 02, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you Stephanie for this positive review of our service department. We are glad you are enjoying your 2012 Optima and are happy to hear you are keeping up with its maintenance. Please make sure to like us on Facebook and to follow us on Twitter to receive all the latest news, event info, and deals! Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

June 27, 2012

The staff was very friendly and helpful, they listened to what I had to say and worked out a deal that got me the car I wanted for a price that couldn't be beat. More

by runbsc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Craft, Paul Nicholas
Jun 28, 2012 -

Jim Shorkey Kia Gainesville responded

We appreciate you taking time to write this review. Thank you for the kind comments about our staff and that they were friendly / helpful. We were thrilled to get you in a vehicle at the price that you needed. Feel free to contact us, if you need anything. Make sure to Like us on Facebook and Follow us on Twitter for exclusive specials.

June 26, 2012

East to work with! My 2013 Sorento is my 3rd Carriage Kia vehicle. They are very customer friendly and get things done quickly. This is great for my busy schedule. More

by RhondaParson
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 26, 2012 -

Jim Shorkey Kia Gainesville responded

Hi Rhonda, thank you so much for taking the time to write this five-star review! We're so glad you find our dealership easy to work with and very customer friendly. Customer service is our number one priority, so it's always a pleasure to hear back from a satisfied guest. If you have any questions or concerns in the future, don't hesitate to contact us at any time. Also, don't forget to follow us on Twitter and like us on Facebook to receive access to exclusive service and parts coupons! Again, we're so glad you enjoy working with our dealership! Best regards, Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

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