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Jim Shorkey Kia Gainesville
Gainesville, GA
1,874 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,874 reviews
December 02, 2020
The service department, especially Andrew, go out of their way to help and inform the customer throughout the process. It was made clear that they emphasized with you and your situation. their way to help and inform the customer throughout the process. It was made clear that they emphasized with you and your situation. More
by PIA
Employees Worked With
Andrew 5 stars
November 16, 2020
Great customer service. Andrew was excellent. He kept me informed regularly regarding the progress of my service work. Also, when I questioned why a particular part was needed, he sent me a picture of it on informed regularly regarding the progress of my service work. Also, when I questioned why a particular part was needed, he sent me a picture of it on my car to my phone and he was correct. I would highly recommend that you see Andrew whenever you need service or an oil change. More
by Tom
Employees Worked With
Andrew Aycock
November 03, 2020
Service department is great! I always go see Alex and he takes care of my service needs. I never get pressured for unneeded services and their work is top quality. takes care of my service needs. I never get pressured for unneeded services and their work is top quality. More
by Sweetgrapes09
Employees Worked With
Alex Cruz
September 20, 2020
This is the fourth Kia I’ve bought and the third that I’ve purchased from Carriage Kia. The sales department has always been professional. The service department has always been great and have even gone I’ve purchased from Carriage Kia. The sales department has always been professional. The service department has always been great and have even gone out of their way to accommodate me. More
by shannonbuell
Employees Worked With
Casey Harper
August 26, 2020
Carriage Kia I do not trust to tell what is wrong with my car. They pay their techs based off commission is why and I have got a second opinion on my can before and found out they lied about what was wrong w car. They pay their techs based off commission is why and I have got a second opinion on my can before and found out they lied about what was wrong with it. When I got to my scheduled appt. Alex asked me if my part was in like I worked there and had a smirk on his face. I will never go back there. More
by Carriagekianot4me
Verified CustomerEmployees Worked With
Chris Kuykendail, Alex Cruz
August 10, 2020
'Market Adjustment' on Kia Telluride Adding $3,000 to Kia Telluiride for 'Market Adjustment'. One of few companies taking advantage of consumers and Kia Telluride being a success. As a co Adding $3,000 to Kia Telluiride for 'Market Adjustment'. One of few companies taking advantage of consumers and Kia Telluride being a success. As a consumer, I will not purchase a car from them because I will not encourage this 'Market Adjustment' behavior. Consumers can only assume this dealership lacks integrity throughout the organization. More
by jwb101206
Employees Worked With
Tim Acklin, Shane Bailey, Bryan Seagraves, Sharon Seiter
August 10, 2020
Excellent service. Mario provided excellent service as well as great personal and relaxing service by answering questions we had. Very Professional. Fast service was fantastic. well as great personal and relaxing service by answering questions we had. Very Professional. Fast service was fantastic. More
by YPATRICK0
Employees Worked With
Tim, Tim Acklin, Mario Estrada
August 09, 2020
Very professional folkS to work with. Tim and Mario keep us informed on the arrival Of our Telluride. All paper work was ready when we arrived for a fast and easy process. us informed on the arrival Of our Telluride. All paper work was ready when we arrived for a fast and easy process. More
by MARTINNIKKI
Employees Worked With
Tim ingle, Tim Martin, Mario Estrada
August 05, 2020
Very helpful new car purchase Associates clearly took the time to learn what I was looking for and, though not in current inventory, took the time to review scheduled incoming vehi Associates clearly took the time to learn what I was looking for and, though not in current inventory, took the time to review scheduled incoming vehicles. They had one coming within a couple of weeks that had every thing I needed and wanted and I was able to put a deposit on it to hole the vehicle when it came in, More
by JONEACRE
Employees Worked With
Ali - sorry do not remember last name., Chelsea Runkel
August 05, 2020
It was hot and we were tired and we came in with 5 kids but Mario the salesman was great. They were friendly and quick. They answered all my questions! #LoveMyNewRide but Mario the salesman was great. They were friendly and quick. They answered all my questions! #LoveMyNewRide More
by CLDEFOREST
Employees Worked With
Oscar Razo, Mario Estrada
