Jim Shorkey Kia Gainesville

The staff is friendly and helpful. I always feel comfortable while waiting for the service. Service is done in a timely manner. What is being done is always explained and if a part is being replace comfortable while waiting for the service. Service is done in a timely manner. What is being done is always explained and if a part is being replaced they show me why. Thank you. More

I bought my Carriage Kia Sorrento in June, 2012. It was completely stress-free. From my very first visit to the closing of the deal, I experienced knowledgable, friendly service from every employee I came completely stress-free. From my very first visit to the closing of the deal, I experienced knowledgable, friendly service from every employee I came in contact with. I was also impressed with the follow-up from customer service. I have just gone through my second oil change, along with a tire rotation service, and I continue to be completely satisfied with the services and staff at Carriage Kia. More

I was very impressed by the friendliness yet professional manner of the staff. Both my mother and I bought a car on the same day and it ended up being a great experience! manner of the staff. Both my mother and I bought a car on the same day and it ended up being a great experience! More

Everyone is always so friendly and seem geniunely eager to please the customer. The waiting room is clean and inviting. I am treated with respect. to please the customer. The waiting room is clean and inviting. I am treated with respect. More

After a long trip I realized it was time to have my oil changed. Even though I showed up at the service department without an appt, my car was worked in and the work done. There was very little wait time changed. Even though I showed up at the service department without an appt, my car was worked in and the work done. There was very little wait time and everyone was friendly and helpful. Thank you More

Service Dept. allowed me to schedule my own service time for my vehicle. My vehicle was also ready when promised. Keep up the good work. for my vehicle. My vehicle was also ready when promised. Keep up the good work. More

This dealership is awesome! There are much closer places for me to have my car serviced but I keep coming back to Carriage. The people are all friendly and the service is fast. I highly recommend them to ev for me to have my car serviced but I keep coming back to Carriage. The people are all friendly and the service is fast. I highly recommend them to everyone. More

I didn't have an appointment, and Greg got me in right away for an oil change. His attention was very caring and professional. It has always been a pleasure to come to Carriage, even though it is a hour d away for an oil change. His attention was very caring and professional. It has always been a pleasure to come to Carriage, even though it is a hour drive one way. More

Robert was an amazing salesperson to work with at Kia. We were not expecting to purchase a Kia but the quality and features were exactly what I wanted, and Robert helped us get a price on the vehicle of o We were not expecting to purchase a Kia but the quality and features were exactly what I wanted, and Robert helped us get a price on the vehicle of our choice that we could comfortably afford. Thank you Robert and Kia for working with us in our time of need....we will definitely return for future purchases. More

Overall experience rated high because Jamie Ansbro has improved the " service " experience 100%. She communicates well with her customers on the service issue and also is a very caring individual. I give improved the " service " experience 100%. She communicates well with her customers on the service issue and also is a very caring individual. I give her 5 stars,do whatever it takes to keep her at your dealership! More