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Jim Shorkey Kia Gainesville
Gainesville, GA
1,874 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,874 reviews
March 02, 2013
Great experience! My Sales Associate was very kind , understanding and a real person making my experience very smooth. I have tarnished Credit and my Purchase was as important as the family purchasing understanding and a real person making my experience very smooth. I have tarnished Credit and my Purchase was as important as the family purchasing the more expensive Optima. Michael did everything that he could to get me what I wanted. My delivery Speacialist was patient and sweet as can be. Very thorough and new the questions that I was going to ask even as the words were coming out of my mouth. Great experience with Carriage Kia! More
by Lisa Stallins
Employees Worked With
Michael paglianti
March 01, 2013
Bought a 2012 Chevy Malibu at a good price. Looks like the price was good because it was missing lug nuts and the rear door and window didn't work. Hardy Chevy fixed those items at no cost, even though th the price was good because it was missing lug nuts and the rear door and window didn't work. Hardy Chevy fixed those items at no cost, even though they said it looked like the door had been in an accident. Kudo's to Hardy Chevy. I had to go back 3 times to Carriage to get reimbursed for the lug nuts and never received my $25 visa gift card for test driving a car. Dustin was a nice guy and I enjoyed working with him but the lack of inspection of the vehicle by the dealership says alot about the quality of the product they are putting on the used car section. Never had any issues like this with any car dealership before and I am very disappointed. More
by fkollig
February 19, 2013
I'm now a proud member of the Carriage Family! I I'm now a proud member of the Carriage Family! I want to extend a sincere thank you to Carriage Kia for stepping-up and taking care of my bumper is I'm now a proud member of the Carriage Family! I want to extend a sincere thank you to Carriage Kia for stepping-up and taking care of my bumper issue... The work they did was amazing (thanks to the Carriage Body Shop); you literally can not tell there was any damage to the bumper...the car looked like it just rolled off the show-room floor! Sharon Seiter was professional and courteous...(thank you) I also want to extend a grateful thank you to Dealer Rater.com for facilitating a resolution to my issue..I'm so glad I found this website More
by mjohnson20418
Employees Worked With
Sharon Seiter
February 06, 2013
My husband and I likes how fast the service department works. We only get our car serviced there and they have always been very friendly and prompt. works. We only get our car serviced there and they have always been very friendly and prompt. More
by Elmorrison0410
Employees Worked With
Not sure..our salesman is no longer there
February 06, 2013
The staff is friendly and helpful. I always feel comfortable while waiting for the service. Service is done in a timely manner. What is being done is always explained and if a part is being replace comfortable while waiting for the service. Service is done in a timely manner. What is being done is always explained and if a part is being replaced they show me why. Thank you. More
by mtnfamily
February 05, 2013
I bought my Carriage Kia Sorrento in June, 2012. It was completely stress-free. From my very first visit to the closing of the deal, I experienced knowledgable, friendly service from every employee I came completely stress-free. From my very first visit to the closing of the deal, I experienced knowledgable, friendly service from every employee I came in contact with. I was also impressed with the follow-up from customer service. I have just gone through my second oil change, along with a tire rotation service, and I continue to be completely satisfied with the services and staff at Carriage Kia. More
by bandjowens
Employees Worked With
Chris Stanford
February 02, 2013
Everyone is always so friendly and seem geniunely eager to please the customer. The waiting room is clean and inviting. I am treated with respect. to please the customer. The waiting room is clean and inviting. I am treated with respect. More
by baseballmom2
Employees Worked With
Jamie Ansbro
February 02, 2013
I was very impressed by the friendliness yet professional manner of the staff. Both my mother and I bought a car on the same day and it ended up being a great experience! manner of the staff. Both my mother and I bought a car on the same day and it ended up being a great experience! More
by Candy81
January 30, 2013
After a long trip I realized it was time to have my oil changed. Even though I showed up at the service department without an appt, my car was worked in and the work done. There was very little wait time changed. Even though I showed up at the service department without an appt, my car was worked in and the work done. There was very little wait time and everyone was friendly and helpful. Thank you More
by marthamiller
