Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Shorkey Kia Gainesville
Gainesville, GA
1,875 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,875 reviews
May 17, 2013
I had a great experience overall. My salesman worked really hard to get me a brand new car. I would defiantly recommend Carriage Kia to anyone who wants to buy a car. really hard to get me a brand new car. I would defiantly recommend Carriage Kia to anyone who wants to buy a car. More
by JATAYLOR89
May 16, 2013
Outstanding!! Exceeded our expectations!! Tyler was very friendly and knowledgable and made the experience enjoyable!! He truly listened to our needs and concerns (safety, price, space) and helped us make t friendly and knowledgable and made the experience enjoyable!! He truly listened to our needs and concerns (safety, price, space) and helped us make the right decision w/o being pushy!!! I would highly recommend him as well as the whole team!!! Outstanding!!! More
by anthonysummer
Employees Worked With
Tyler Henry and sales manager and finance manager
May 16, 2013
We are a repeat customer with Carriage Kia in Gainesville. I purchased a 2012 Sorento with them in 2010 and loved my car and my experience with Carriage Kia. When I decided to look at the new S Gainesville. I purchased a 2012 Sorento with them in 2010 and loved my car and my experience with Carriage Kia. When I decided to look at the new Sorento because of some upgraded features, I returned to Carriage Kia. We were greeted immediately by Alex who was very helpful and found exactly what we were looking for in a new 2014 Sorento. Everyone we dealt with were very friendly and helpful. I plan to keep this car for awhile, but when we get ready to shop again, we'll probably return to Carriage Kia! More
by Leesa706
May 16, 2013
I bought a Kia Forte Sedan a few weeks ago from Carriage. Let me say first that the car is great so far and that the price was good as best as I can tell. Now the bad. During the process the salesman w Let me say first that the car is great so far and that the price was good as best as I can tell. Now the bad. During the process the salesman wanted to see if I could qualify me for Kia financing which would result in a $500 kickback for the deal. I agreed. In addition to that the dealership without my knowledge ran the financing through three banks. That of course dings your credit rating. I still don't have a title for the car. I sent a couple of Emails to the salesperson with no response. I called the General Manager yesterday about both problems. He said he would get back to me this morning. No call. I called mid-afternoon and left a message. No call. When I called to get the contact info for Carriage's corporate offices I interestingly was put through to the General Manager. He'd had a tough day he said but couldn't quite say he was sorry that he hadn't called me back. He was very defensive about the credit inquires, assuming the salesmen, who he hadn't talked to, had gotten my permission to run the deal through the banks. Oh, the title, Georgia's fault not his. I'm on my own. Carriage is really good at robo-calls, if you like them and lack of response to problems, buy a car from Carriage. If not, go to another Kia dealership. More
by NottheotherDaves
Employees Worked With
Shane Perkins, Chris Ellison
May 15, 2013
Overall, great experience. Super friendly staff. Knew exactly what I wanted in a new vehicle, and worked hard to find my perfect match. I would highly recommend to anyone. Even great service once the car exactly what I wanted in a new vehicle, and worked hard to find my perfect match. I would highly recommend to anyone. Even great service once the car was purchased! More
by bbhowa2289
May 15, 2013
The sales people were friendly and knowledgable. They answered my questions and concerns. The dealership stands behind it's product and that is very important to me. They were willing to deal and gave m answered my questions and concerns. The dealership stands behind it's product and that is very important to me. They were willing to deal and gave me a fair trade-in value. I would recommend this dealership to ALL my friends. Sincerely William R Smith More
by airgod10
May 15, 2013
I had a pleasant experience with my car shopping. Alex was very helpful and accomodating in assisting me with the test drive and the approval process. I have already been telling everyone at work and my f was very helpful and accomodating in assisting me with the test drive and the approval process. I have already been telling everyone at work and my friends how great this dealership and Alex was! More
by zinniarvp04
May 14, 2013
All in all my expirence was great, went in thinking I could only afford a used car (credit score not so great) and came out with a new car! My sales person was helpful and very patient. Thank you, could only afford a used car (credit score not so great) and came out with a new car! My sales person was helpful and very patient. Thank you, More
by bbutts
Employees Worked With
Robert Royal
May 07, 2013
No typical "car guy" shenanigans - the price we negotiated was the final price with no surprises like other places we shopped at. Exceeded our expectations, and are focused on customer service. negotiated was the final price with no surprises like other places we shopped at. Exceeded our expectations, and are focused on customer service. More
by 2014kiakia
Employees Worked With
Brian Seagraves
May 06, 2013
We chose Carriage Kia because of the fast response time to our on line inquiry. The sales person was very nice and informative of the car we selected. Our overall experience was delightful. to our on line inquiry. The sales person was very nice and informative of the car we selected. Our overall experience was delightful. More
by nsmoon
Employees Worked With
Michael Paglianti
