Jim Shorkey Kia Gainesville

It was the Service Dept that I have had business transactions with,and they are great. Everything I look for in a Auto Service Dept,This Service Dept meets all the criteria! I give them a 10 or 5 transactions with,and they are great. Everything I look for in a Auto Service Dept,This Service Dept meets all the criteria! I give them a 10 or 5 ⭐️. More

THANKS TO ALL AT CARRIAGE AUTOMOTIVE GROUP IN GAINESVILLE GA. FOR OUTSTANDING SERVICE AND SALES. A GREAT DEALERSHIP TO BUY FROM NEW OR USED. THANKS AGAIN GA. FOR OUTSTANDING SERVICE AND SALES. A GREAT DEALERSHIP TO BUY FROM NEW OR USED. THANKS AGAIN More

The service department was very attentive, friendly, prompt and professional prompt and professional More

We LOVE Carriage Kia! My husband was in the market to buy a fuel friendly car for daily use. We live an hour plus from the dealer and wanted to make one trip. Randy answered all of our questions and made us a fuel friendly car for daily use. We live an hour plus from the dealer and wanted to make one trip. Randy answered all of our questions and made us feel like family over the phone. We ran late getting to the dealer and Randy not only stayed late but was able to get us in and out very quickly!! Our experience was outstanding from start to finish! Thank you Carriage Kia & Randy! More

Alex cruz is the absolutely HORRIBLE!!!!!!!!!! I have been continuously having issues with my car and Amanda has been helping me for months with the continuous car issues that my Kia has been having. Now been continuously having issues with my car and Amanda has been helping me for months with the continuous car issues that my Kia has been having. Now Amanda has left Kia and so I had to work with Alex. From the moment I’ve been having to go to Kia Alex has always greeted me rudely, treating me like I’m incompetent, and always coming out with an excuse on why he couldn’t help me. Today Alex told me I needed to leave my car for at Kia for close and deep inspecting, when I arrived Alex greeted me rudely and told me he didn’t understand why I was there and did not even bother to look at my car like we spoke about. Alex has truly made my experience at this Kia location so horrible and I would never advise anyone to go to this location. More

From start to finish, my visit with the service department I was well take care of. They kept me informed on the service work and what was needed in the future. Great people. department I was well take care of. They kept me informed on the service work and what was needed in the future. Great people. More

Our car is still in their shop ...this makes the 6th? Time... Same issues... After spending all but 9 days of this year (it's March 23rd) in their shop they have yet to fix the problem. This after beggin Time... Same issues... After spending all but 9 days of this year (it's March 23rd) in their shop they have yet to fix the problem. This after begging us to bring it back one more time... I really really don't understand. It's under warranty... What in the world do we have to do to get our car fixed Carriage? If you can't fix it at least tell us. This has gone on long enough More

Andrew Aycock is always pleasant, courteous and knowledgeable. I would recommend him to anyone. I’ve been a Carriage Kia customer since 2007 and have never had an issue with them. I would give A knowledgeable. I would recommend him to anyone. I’ve been a Carriage Kia customer since 2007 and have never had an issue with them. I would give Andrew a five-star rating. More