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Jim Shorkey Kia Gainesville

Gainesville, GA

4.3
1,874 Reviews

2815 Browns Bridge Rd

Gainesville, GA

30504

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Showing 1,874 reviews

August 02, 2013

I was a first time new car buyer and was extremely nervous. Kasey took the time to explain things to me and was very patient with me. I am very happy with my purchase. I will be sending any one who is More

by wandadimas5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kasey Stern
August 01, 2013

I started off at Carriage Nissan, but they were not able to help me. So they took me to the Kia dealership and asked Tyler to see what they could do for me. With the help of Tyler they were able to get me More

by bblack8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
August 01, 2013

Great easy experience and easy to deal with . Robert goes out of his way to accommodate customers. Second KIa have bought from them this year. More

by badeacon1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
August 01, 2013

Great dealership! Friendly and willing to work with you to make sure that buying a new car a great experience! I highly recommend this dealership! More

by kburpee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
July 31, 2013

Carrage Kia was friendly and quick to work with us. They met my accommodations with no hassles. This is our second car from Carriage, and I'm sure we will return in the future. More

by shan1273
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Paglianti
July 30, 2013

The service I received the day I purchased my 2014 Kia Sorento was very kind and generous. The staff took care of me very well and I'm pleased with everything. More

by Eandm2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
July 27, 2013

I went to the dealership with the intention of test driving a Sorento only. I have a friend who recently bought one and she was pleased both with the dealership and her car. I needed an economical car More

by lorisherrill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael P;
July 26, 2013

The salesman was great. We were treated with respect and helpfulness. He was very knowledgeable and answered all my questions. It was a great experience until we came to delevery. Deysi Baca was not as help More

by kcbanas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deysi Baca
Jul 30, 2013 -

Jim Shorkey Kia Gainesville responded

Thank you for taking the time to discuss this situation with me, your feedback is greatly appreciated. As discussed, this situation has been addressed internally in order to avoid similar issues moving forward. As a token of our appreciation for your loyalty to Carriage Kia, and an extended apology on our behalf, I have mailed you a restaurant gift card to enjoy dinner on us. Again, I sincerely apologize and appreciate your patience and understanding. If I can ever be of any further assistance to you, please do not hesitate to contact me! Best regards, Sharon Seiter Customer Relations Manager 678-717-0338 direct line sseiter@carriageautogroup.com

July 24, 2013

From the moment we arrived at the dealership, everyone was very friendly and helpful. I never felt any pressure from the sales people, they guided us through the process and helped us get the deal we nee More

by dhalstead
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Ellison
July 24, 2013

I want to thank everyone at the dealership for a pleasant experience. The staff was friendly and professional. Jonathan was awesome and he worked really hard to make sure I left with a new car. More

by nhentz
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
meghan walker, jonathan kim
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