Jim Shorkey Kia Gainesville
Gainesville, GA
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I was very pleasantly surprised with the dealership once I went into the showroom. It had a good feel mostly because of the greetings from all the staff and sales personnel. I was really impressed with a I went into the showroom. It had a good feel mostly because of the greetings from all the staff and sales personnel. I was really impressed with a salesman, Mike Jones, who was eager enough to leave the gathering of sales personnel at the front entrance to the showroom and come out to greet me in the rear of the car lot. He immediately offered to show me any and all the different models of cars on the lot. We took demo rides in several models and the salesman's knowledge was excellent in all models and yet not pushy. He listened instead of trying to direct me or influence me in my decision. The negotiation process was straight forward and not intimidating. The Sales Manager, Dustin, Seagraves, went out of his way to make this deal come together quickly and respectfully. l felt as if he was working on my behalf as well as the dealerships during the purchasing process. Now after the deal was complete, we were introduced to Deysi Baca, the Customer Care Specialist. I have never experienced such an outstanding vehicle delivery. Deysi was so personable and pleasant, plus knew everything about Kia Optima Hybrid. I still dread the purchasing process of buying a new car, but I must say this was the most seamless buys I have ever had in my many purchases. Thanks Carriage Kia! More
This purchase was our second new Kia from Carriage Kia. We got a great price on our new Sorento and on our trade(2011 Sorento). The people are friendly and the dealership is well stocked with vehicles, so We got a great price on our new Sorento and on our trade(2011 Sorento). The people are friendly and the dealership is well stocked with vehicles, so you're sure to find one that meets your "must haves" and your budget. More
My sales consultant, Anthony Sanchez, was very knowledgeable and helpful. He helped me find the right car for me, and worked with me to fit my budget. Jasmine Jackson showed me all the features knowledgeable and helpful. He helped me find the right car for me, and worked with me to fit my budget. Jasmine Jackson showed me all the features of my new Kia Soul, and set up my phone with the blue tooth system. The whole experience of buying a new car from Carriage Kia was quite pleasant! More
We had a really great experience buying a new Kia from your dealership. The staff was very friendly, helpful, & knowledgable. We love our new Kia Sorento! your dealership. The staff was very friendly, helpful, & knowledgable. We love our new Kia Sorento! More
We had a very good experience with purchasing our new car from Carriage Kia in Gainesville. Everyone was very attentive, helpful and polite and courteous to us. from Carriage Kia in Gainesville. Everyone was very attentive, helpful and polite and courteous to us. More
very politie. working with me for a trade , I had to tow my 2008 Sorrento to Carriage Kia Monday morning, had been told my local mechanic timing chains needed to be replaced. When I described this to Kia m my 2008 Sorrento to Carriage Kia Monday morning, had been told my local mechanic timing chains needed to be replaced. When I described this to Kia mechanics, they were sceptical from the symptoms I described. I recieved a call back from Kia within 2 hours of delivery of my Sorrento. Was told that sludge had shut down my motor and they would help me purchase a used motor for around $5900. Of course, I started crying because I did not have that kind of money as a single parent with 4 children. I was also upside down in the Kia which I had purchased from Carriage kia in 2011 (did not have a pleasant experience with that purchase) I was sent to a sales man, discussed my dilema. Robert was respectful and empathetic and 5 hours later I was driving away, not with what i wanted, but what i could afford. More
I am very happy with the car I purchased. The staff was friendly and helpful they made us feel right at home. I would recommend your dealership to anyone interested in buying a new car. friendly and helpful they made us feel right at home. I would recommend your dealership to anyone interested in buying a new car. More
As always we received excellent customer service. The service department does an excellent job on keeping appointment times and making sure the service visit was completed in a fast and efficient time. service department does an excellent job on keeping appointment times and making sure the service visit was completed in a fast and efficient time. I would highly recommend your service department to anyone. More