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Jim Shorkey Kia Gainesville

Gainesville, GA

4.3
1,875 Reviews

2815 Browns Bridge Rd

Gainesville, GA

30504

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Showing 1,875 reviews

November 21, 2013

I had a very good experience with my purchase. Alex was very patient and understanding, explaining the details of the contract. Would definitely recommend them. More

by MelindaBowyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
November 06, 2013

Hi I am retracting Carriage Kia on behalf of the general manager Chris and Kyle from the service center. Recently we purchased an 09 Kia and was very displeased with it. Upon rating it with dealrater the ge More

by Tinaandwillie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Ellison and Kyle from service., Chris Ellison
October 18, 2013

I'm currently an owner of a 2013 Soul that is completely wrapped - the cutest car ever! My car doesn't have all the bells and whistles though. The Specs on the 2014 Soul Exclaim are Perfect, so More

by TishBiscuits
Customer Service
Friendliness
Recommend Dealer
No
Oct 22, 2013 -

Jim Shorkey Kia Gainesville responded

Thank you for taking the time to discuss this situation with us over the past few days. On behalf of Carriage Kia, I sincerely apologize for the miscommunications and inconveniences, and truly hope that we are able to earn your future business. If there is anything further that we can do to help alleviate your concerns, please do not hesitate to contact us. Best regards, Sharon Seiter Customer Relations Manager (678) 717-0338 direct line sseiter@carriageautogroup.com

October 10, 2013

I entered the dealership just to view the Kia Cadenza. After talking to Kayce and Chuck and then taking a test drive I decided to ask what kind of a deal they could do for me . I had a Nissan Altima (2011 More

by rfmedina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah Bush and Kayce Stern
October 08, 2013

We went to Kia to get our oil changed and tires rotated but decided while there to trade our 2012 Alien Green Kia in. Meagan worked well with us and we were excited to buy a 2013 Alien green Kia. We have More

by cyndieloo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
September 18, 2013

Salesperson should be more selective in what they say they can deliver. I was looking for a Sorento LX AWD, 6 cyl engine and somehow they couldn't find one after they said they could get any car that not More

by jlt191
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
September 17, 2013

My wife and I had an exceptionally good experience in purchasing our 2014 Kia Sorento from Carriage Kia. Our excellent salesperson was a very friendly, polite, and knowledgeable young man. We were very i More

by sunnyboy07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
September 09, 2013

I bought a previous car from the Kia dealearship in 2010 and had a great experience then. I was welcomed as soon as I got out of my car. My salesman Robert Hall was awesome and helped me at every turn and More

by MardieT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
September 09, 2013

This was my first experience with Kia. I was very impressed with the cleanliness of the dealership. John Winblood went above and beyond to help us get a new van. We were happy with our Honda Odysse More

by ginastewartjohnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
September 05, 2013

This was the most pleasurable car buying experience I have ever had. Our sales associate was fantastic. I appreciated his honesty and straightforwardness. I cannot remember the finance guy's name, but he More

by Whitsinn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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