Jim Shorkey Kia Gainesville
Gainesville, GA
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Carriage Kia in Gainesville is a an Excellent service center/dealership. Fantastic service when purchasing a vehicle. Just an wonderful when there for maintenance. Caring friendly helpful employees. Top center/dealership. Fantastic service when purchasing a vehicle. Just an wonderful when there for maintenance. Caring friendly helpful employees. Top level professionalism. More
It was OUTSTANDING superb service. Robert was professional, easy going, friendly, and knowledgeable! We did not feel pressure or rush at all even though it was closing time! Then here came Hannah professional, easy going, friendly, and knowledgeable! We did not feel pressure or rush at all even though it was closing time! Then here came Hannah and after introducing herself she explained to is she was there to show us how to use every single button in our new Kia! WOW what a class act! No guessing games driving out of the dealership. She was very smart, professional, helpful, and very patient! For the first time in my life I am truly recommending not only a great car KIA buy also and OUTSTANDING top of the line buying experience! Robert and Hannah THANK YOU! My hat off to you! More
I have never bought a new car. I loved the look of the optima can to look and ending up buying a 2013 Kia optima. When i made my decision to buy I was out of town. Not only did they make it happen they optima can to look and ending up buying a 2013 Kia optima. When i made my decision to buy I was out of town. Not only did they make it happen they brought the car to me!!! Great service. Love my Kia More
I purchased a new Sorento from Carriage in July and the experience from the moment I walked into the showroom until the present time has been outstanding. The sales rep I worked with, Tyler, was attentive experience from the moment I walked into the showroom until the present time has been outstanding. The sales rep I worked with, Tyler, was attentive to what I was looking for, put me in the exact car I wanted, and got me an awesome price. When you can drive off with a feeling of satisfaction and no regrets, the dealership is doing something right. I've brought the car in for routine servicing/oil changes several times and that experience has been terrific as well. My car is taken in right at my appointment time, the service is done in a fast, efficient manner, and the waiting area is so nice that sometimes I wish the servicing would take a little longer :). During one service appointment, months after purchase, Tyler (my sales rep) happened to walk through the service waiting area. He saw me, somehow remembered me, and came over to say 'hi' and to ask how everything was going. I would heartily recommend Carriage Kia for sales and service! More
I bought two cars a week apart due to the fact that everyone was helpful and awesome!! My husband and I have enjoyed our cars and have not had any issues! We have already had both of them serviced and everyone was helpful and awesome!! My husband and I have enjoyed our cars and have not had any issues! We have already had both of them serviced and the service department was very helpful and we were able to be seen quickly! Overall great place! More
We recently purchased our son a new car at this dealership. The customer service at this dealership was out standing We would definitely recommend anyone looking for a new KIA to visit this dealers dealership. The customer service at this dealership was out standing We would definitely recommend anyone looking for a new KIA to visit this dealership. More
No business runs without mistakes. It's how they are dealt with that is important. I would like to thank Chuck for his prompt response to this issue and for resolving it completely. I now feel very conf dealt with that is important. I would like to thank Chuck for his prompt response to this issue and for resolving it completely. I now feel very confident in referring my friends to Carriage Kia. More
As usual, the service department is always friendly and ready to help you as soon as you drive into their entry way. We were met by a member of the team almost immediately and they took care of required s ready to help you as soon as you drive into their entry way. We were met by a member of the team almost immediately and they took care of required service for the car as well making sure that one (note the number: one) of our concerns was looked after. I love our car and having a place like Carriage Kia taking care of it makes having the car a real joy. More
I visited the service department at Carriage Kia for another routine oil change on my 2010 Kia Optima. As always, the staff was extremely courteous and professional. They completed the job, plus addit another routine oil change on my 2010 Kia Optima. As always, the staff was extremely courteous and professional. They completed the job, plus additional needed services, in a timely manner. The maintenance adviser also politely explained routine service work that will be needed in the future. I am completely satisfied with my Carriage Kia purchases and service visits. So far, I have purchased my wife 3 new Sorento's and 1 used Optima for myself from Carriage Kia. I have only had great experiences! More