Back

Jim Shorkey Kia Gainesville

Gainesville, GA

4.3
1,874 Reviews

2815 Browns Bridge Rd

Gainesville, GA

30504

Directions

By Type

Showing 1,874 reviews

September 28, 2021

Had my Sorento in and out in an hour and washed and vacuumed. Megan was nice and polite. More

by jht1973
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan
Oct 04, 2021 -

Jim Shorkey Kia Gainesville responded

Thank you so much for the compliments! We're thrilled the staff and service have been nothing short of perfect. We hope to see you again soon, take care!

September 17, 2021

Their service department is exceptional. Andrew Aycock is always thorough with inspections and recommendations. Wait times are communicated throughout the service. More

by allisonrm2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
Sep 20, 2021 -

Jim Shorkey Kia Gainesville responded

Thank you so much for the compliments! We're thrilled the staff and service have been nothing short of perfect. We hope to see you again soon, take care!

September 16, 2021

Justin took very good care of me from the time I got out of my van until the end of the deal. More

by Amber Pruitt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Sep 20, 2021 -

Jim Shorkey Kia Gainesville responded

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.

September 02, 2021

The Gainesville location has timely appointments available, helpful service advisor, and the service was done in the time promised. Convenient location. Woodstock location had no service appointment More

by kmwaites13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
Sep 20, 2021 -

Jim Shorkey Kia Gainesville responded

Thank you for the 5-star review! We hope you continue to choose us for your car servicing needs. If any questions or concerns arise do not hesitate to contact us!

August 31, 2021

Much better than expected! Oil change was priced as advertised, and came with a detailed inspection and car wash / vacuum which was not. Very happy, will return! More

by Ts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Alberto
Sep 20, 2021 -

Jim Shorkey Kia Gainesville responded

Thanks for leaving us a review! We appreciate the opportunity to earn your business and are honored you trust your vehicle needs with us. Please do not hesitate to reach out if we can be of any further assistance until then take care!

August 27, 2021

Friendly, can-do attitude, made sure service was done right and we were satisfied thanks More

by Brooke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
Sep 20, 2021 -

Jim Shorkey Kia Gainesville responded

Brooke, thank you for the positive feedback! We are delighted to know that you had a good service experience with us. We truly value your business and hope to see you again soon!

August 26, 2021

Andrew Ayock never fails to make my experience a good one in servicing my car. He always takes time to explain things to me in a manner in which I can understand. This service department at Carriage KIA is More

by Lindagriffin2913
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Ayock. 5stars
Sep 20, 2021 -

Jim Shorkey Kia Gainesville responded

Linda, we appreciate your feedback and review. Glad to hear that you are consistently impressed with the service we offer here at Carriage Kia. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

August 24, 2021

THANKS TO Mr. Alex SINCE THE MOMENT HE ANSWER MY PHONE CALL HE TAKE CARE OF ME, THAT IS THE KIND OF PEOPLE YOU NEED More

by Alberto Duque
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
Sep 20, 2021 -

Jim Shorkey Kia Gainesville responded

Hi Alberto, thank you so much for the compliments! We're thrilled the staff and service have been nothing short of perfect. We hope to see you again soon, take care!

August 22, 2021

I absolutely love this place! My sales person Casey Harper made me feel as a friend rather than a customer. He went above and beyond. Thank you so much! More

by Dalton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Harper
Sep 20, 2021 -

Jim Shorkey Kia Gainesville responded

Dalton, on behalf of all of us at Carriage Kia, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Casey and we hope to see you again soon, take care!

July 31, 2021

It was the Service Dept that I have had business transactions with,and they are great. Everything I look for in a Auto Service Dept,This Service Dept meets all the criteria! I give them a 10 or 5 More

by jalexydp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew., Bethany Alexander
Aug 10, 2021 -

Jim Shorkey Kia Gainesville responded

Thank you so much for the compliments! We're thrilled the staff and service have been nothing short of perfect. We hope to see you again soon, take care!

...
6
...