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Jim Shorkey Kia Gainesville

Gainesville, GA

Overview
Reviews
Vehicles
4.0
1,878 Reviews
Call Dealership (678) 771-6717
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2815 Browns Bridge Rd

Gainesville, GA

30504

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Showing 1,878 reviews

October 29, 2021

Katie was fantastic. Took care of everything. Kept me updated on each step of the service More

by Richard.mccoy1948
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie
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Nov 01, 2021 -

Jim Shorkey Kia Gainesville responded

Hi Richard, thank you so much for the compliments! We're thrilled the staff and service have been nothing short of perfect. We hope to see you again soon, take care!

October 25, 2021

Always prompt courteous customer service.Andrew Aycock Always prompt courteous customer service. Andrew Aycock is very knowledgeable and a real pleasure to conduct business with. I would give Andrew a 5 More

by JEM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Aycock
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Nov 01, 2021 -

Jim Shorkey Kia Gainesville responded

Thank you so much for the compliments! We're thrilled the staff and service have been nothing short of perfect. We hope to see you again soon, take care!

October 22, 2021

Andrew Aycock was great. Showroom people never even said hello. Shocking. Not the way to sell cars. More

by Dorothye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Aycock in Service
Report | Print
Nov 01, 2021 -

Jim Shorkey Kia Gainesville responded

Thanks for your feedback and for choosing Carriage Kia. We always strive to deliver 100% customer satisfaction and we apologize that we failed greeting you in the showroom. We are always looking for areas to improve. Thank you again, take care!

September 29, 2021

Alex was amazing. He was very professional and courteous. He helped me with my battery and tire and I didn’t have to wait any longer than expected. The dealership is clean and very comfortable. More

by UNME771
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
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Oct 04, 2021 -

Jim Shorkey Kia Gainesville responded

Thank you so much for the compliments! We're thrilled the staff and service have been nothing short of perfect. We hope to see you again soon, take care!

September 28, 2021

Had my Sorento in and out in an hour and washed and vacuumed. Megan was nice and polite. More

by jht1973
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan
Report | Print
Oct 04, 2021 -

Jim Shorkey Kia Gainesville responded

Thank you so much for the compliments! We're thrilled the staff and service have been nothing short of perfect. We hope to see you again soon, take care!

September 17, 2021

Their service department is exceptional. Andrew Aycock is always thorough with inspections and recommendations. Wait times are communicated throughout the service. More

by allisonrm2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Sep 20, 2021 -

Jim Shorkey Kia Gainesville responded

Thank you so much for the compliments! We're thrilled the staff and service have been nothing short of perfect. We hope to see you again soon, take care!

September 16, 2021

Justin took very good care of me from the time I got out of my van until the end of the deal. More

by Amber Pruitt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Sep 20, 2021 -

Jim Shorkey Kia Gainesville responded

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.

September 02, 2021

The Gainesville location has timely appointments available, helpful service advisor, and the service was done in the time promised. Convenient location. Woodstock location had no service appointment More

by kmwaites13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Sep 20, 2021 -

Jim Shorkey Kia Gainesville responded

Thank you for the 5-star review! We hope you continue to choose us for your car servicing needs. If any questions or concerns arise do not hesitate to contact us!

August 31, 2021

Much better than expected! Oil change was priced as advertised, and came with a detailed inspection and car wash / vacuum which was not. Very happy, will return! More

by Ts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Alberto
Report | Print
Sep 20, 2021 -

Jim Shorkey Kia Gainesville responded

Thanks for leaving us a review! We appreciate the opportunity to earn your business and are honored you trust your vehicle needs with us. Please do not hesitate to reach out if we can be of any further assistance until then take care!

August 27, 2021

Friendly, can-do attitude, made sure service was done right and we were satisfied thanks More

by Brooke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Sep 20, 2021 -

Jim Shorkey Kia Gainesville responded

Brooke, thank you for the positive feedback! We are delighted to know that you had a good service experience with us. We truly value your business and hope to see you again soon!

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