Jim Shorkey Kia Gainesville

Top Notch!!!! I absolutely LOVE this dealership! From the 1st time I talked to the Sales Rep, Tyler, I was hooked.. Once I met with him in person, I felt more confi I absolutely LOVE this dealership! From the 1st time I talked to the Sales Rep, Tyler, I was hooked.. Once I met with him in person, I felt more confident and at ease! Never felt like I was being oversold. He ensured I was comfortable with my sale and informed me of all my options! He was patient and friendly! Loved him! As for Service, outstanding! 1st class service, greetings, repair and wait time... After going to Carriage Kia, I will never go back to anyone else! Thanks Carriage! More

Best service ever In all my buying experiences with car dealership Carriage KIA is by far the best I have experienced. I have been buying new cars and trucks for forty In all my buying experiences with car dealership Carriage KIA is by far the best I have experienced. I have been buying new cars and trucks for forty years. I have been lucky to have good dealership of different makes when buying or trading. However Carriage Kia has all of them beat hands down, no exceptions, no need to go anywhere else to buy a car. The service department especially CODY are the most knowledgeable service techs I have ever dealt with. Every time I get friendly service they know me when they see me. We have become more like a family, they do care about your problems, your concerns, they listen to you and will go everything possible to make sure you are treated in the way you want to be treated. Even if I did not own a Carriage car I would still take it there to be serviced. I have never been treated better than Carriage Kia. I have recommended others my nephew has bought two new Kia's in the past 1-1/2 from Carriage. Carriage is the BEST DEALERSHIP IN THE SOUTH. I absolutely LOVE Carriage dealership. I feel at ease and very confident in Cody and rest of the service department. All car dealership should take lessons from Carriage on customer service and sales. I will never go to another dealership to buy or to have service done. Thanks Carriage! Keep up the great job. Rev. Michael Reardon More

Purchased two Kia's from Carriage Kia I purchased my first Kia in 2007, a new Spectra. It has been the perfect automobile.l The only time it has been in the shop is for oil changes and t I purchased my first Kia in 2007, a new Spectra. It has been the perfect automobile.l The only time it has been in the shop is for oil changes and tires. My son is now driving it to and from college. I purchased my 2013 Kia Optima last year. It too has been an great automobile. I did have to have service when the computer board went out. However, Carriage Kia fixed it with their awesome service department. The only negative thing I have to say is I am leasing, with a $300 a month lease payment. They are now advertising a much lower lease offer. I love Kia Products and Carriage Kia. I am certain when it comes to purchasing/leasing another vehicle I will once again use Carriage Kia. More

Great Deal And a great bunch of people to work with. We are on our second Sorento. We were so pleased with the first one that we went back and traded it after And a great bunch of people to work with. We are on our second Sorento. We were so pleased with the first one that we went back and traded it after a couple of years. We really wanted leather seats but didn't need all the bells and whistles that usually come with those vehicles or the extra cost but our salesman made it happen. We love our Kia and proudly tell everyone we bought it at Carriage Kia. We encourage everyone we talk with about our car to go there if they want a good deal and want to be treated fairly. More

Service great as always I continue to experience great service from Carriage Kia... We purchased our car here and have it serviced here; no complaints whatsoever! I recommend I continue to experience great service from Carriage Kia... We purchased our car here and have it serviced here; no complaints whatsoever! I recommend it to anyone. More

Excellent Service I took my 2013 Kia Soul in for an oil change and a filter change. I called earlier that day for my appointment. Everyone was very nice and took my c I took my 2013 Kia Soul in for an oil change and a filter change. I called earlier that day for my appointment. Everyone was very nice and took my car as soon as I arrived. Waiting area clean and friendly. When they were finished they had even vacuumed the inside of my car. That is what you call EXCELLENT CUSTOMER SERVICE! Our family Loves Carriage Kia! More

Excellent Customer Service This has been my second experience working with staff at the Collision Department and they have been wonderful on both occasions. The work was comple This has been my second experience working with staff at the Collision Department and they have been wonderful on both occasions. The work was completed in a timely manner, they worked with my insurance company directly and avoided a great deal of hassle for me and even took my vehicle to have routin maintenance completed at the main dealer. I have been more than pleased with Carriage Kia! More

By far best dealereship I have ever had experience with. Sales experience and service experience has been great. When the lease on our Sorento is up in 2015, if at all possible, I very much hope to stay wi Sales experience and service experience has been great. When the lease on our Sorento is up in 2015, if at all possible, I very much hope to stay with this dealership with our next vehicle because of a great buying experience and what I found to be an outstanding service department. More

Very Pleasant Experience On April 22nd having a few hours to spare I decided to stop in at Carriage Kia and begin the search for a new vehicle. While strolling through the lot On April 22nd having a few hours to spare I decided to stop in at Carriage Kia and begin the search for a new vehicle. While strolling through the lot I was approached by a Salesman by the name of Shane Perkins. Shane was so polite and did not seem pushy at all. He asked about my needs in a vehicle and if I saw anything on the lot that caught my eye. My response was that I was very interested in a new Soul but I was pressed for time and only had a few hours to spare. Shane responded by saying can we sit and get some information and will you allow me the pleasure of earning your business today, I feel as if we can get you that new Kia Soul that has caught your eye. Shane was so accomodating and really made me feel as if I was very welcome to be a guest at Carriage Kia. Needless to say that day I drove off in that new Kia that had caught my eye and even had half an hour to spare. The next day I met with my Delivery Specialist Hannah Bush. Hannah was just as pleasant to deal with as Shane was. She was so friendly and informative when explain to me all the features of my new Kia. She also escorted me to the service department and introduced me to the Service Manager. When she introduced us his response to me was "Welcome to the Carriage Kia family" all I could think was wow! Never have I felt so welcome and have been treated so well at any company, much less a car dealership. I will definitely do business with Carriage Kia again and would refer them to anyone I know who is looking for a new vehicle. More