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Jim Shorkey Kia Gainesville

Gainesville, GA

4.3
1,875 Reviews

2815 Browns Bridge Rd

Gainesville, GA

30504

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Showing 1,875 reviews

December 10, 2021

Service department is courteous and keeps me informed when they find something that needs to be done.They are friendly and help keep my car in top shape. More

by jht1973
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
Jan 10, 2022 -

Jim Shorkey Kia Gainesville responded

Thank you so much for the compliments! We're thrilled the staff and service have been nothing short of perfect. We hope to see you again soon, take care!

December 05, 2021

Was not planning to buy a car today just stopped to look. Tyler was very professional and was able to answer all my questions. Ramon did an excellent job with the paperwork. Easiest car buying experience I h More

by Chachi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Henry, Ramon Reyes
Jan 10, 2022 -

Jim Shorkey Kia Gainesville responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at DEALER. We wish you safe travels and look forward to seeing you again soon!

December 02, 2021

The service department is so efficient, they create lasting relationships with their customers. Andrew goes above and beyond. More

by allisonrm2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
Jan 10, 2022 -

Jim Shorkey Kia Gainesville responded

Thank you so much for the compliments! We're thrilled the staff and service have been nothing short of perfect. We hope to see you again soon, take care!

November 30, 2021

Everyone was courteous and we were informed of all the details to service the vehicle and recommended services More

by Roy_bobb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Alberto, Ashley Leblanc
Nov 30, 2021 -

Roy_bobb responded

Ready to send

November 22, 2021

Prompt communication upon arrival. Explained services performed. Pleased with services being completed in a timely manner. More

by b.matthews
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bethany Alexander, Ashley Leblanc
Jan 10, 2022 -

Jim Shorkey Kia Gainesville responded

Thank you so much for the compliments! We're thrilled the staff and service have been nothing short of perfect. We hope to see you again soon, take care!

November 17, 2021

Beware!! Took several weeks to get an appointment to look at the car. Assured me it would be finished that day by 2:00. At 4:45 I was told that there was a leak in the radiator that they could not diagnose t More

by kulig.jennifer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alex Cruz
Nov 17, 2021 -

kulig.jennifer responded

On a positive note, Alex was friendly and did a good job communicating with me. The cashier was nice, as was the person who shuttled me to work.

November 05, 2021

Andrew was very helpful through the entire process and kept me updated throughout. My car was completed promptly and even received a free car wash after it was serviced. I only deal with Andrew every time More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Aycock
Nov 18, 2021 -

Jim Shorkey Kia Gainesville responded

Hi Michael, thank you so much for the compliments! We're thrilled the staff and service have been nothing short of perfect. We hope to see you again soon, take care!

October 29, 2021

Katie was fantastic. Took care of everything. Kept me updated on each step of the service More

by Richard.mccoy1948
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie
Nov 01, 2021 -

Jim Shorkey Kia Gainesville responded

Hi Richard, thank you so much for the compliments! We're thrilled the staff and service have been nothing short of perfect. We hope to see you again soon, take care!

October 25, 2021

Always prompt courteous customer service.Andrew Aycock Always prompt courteous customer service. Andrew Aycock is very knowledgeable and a real pleasure to conduct business with. I would give Andrew a 5 More

by JEM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Aycock
Nov 01, 2021 -

Jim Shorkey Kia Gainesville responded

Thank you so much for the compliments! We're thrilled the staff and service have been nothing short of perfect. We hope to see you again soon, take care!

October 22, 2021

Andrew Aycock was great. Showroom people never even said hello. Shocking. Not the way to sell cars. More

by Dorothye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Aycock in Service
Nov 01, 2021 -

Jim Shorkey Kia Gainesville responded

Thanks for your feedback and for choosing Carriage Kia. We always strive to deliver 100% customer satisfaction and we apologize that we failed greeting you in the showroom. We are always looking for areas to improve. Thank you again, take care!

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