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Jim Shorkey Kia Gainesville
Gainesville, GA
1,874 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,874 reviews
July 08, 2015
Great Customer Service Again! Took my Sorento into the Service Dept. to have a stain removed that my car detailer could not remove. Carriage was able to get it out perfectly! Whe Took my Sorento into the Service Dept. to have a stain removed that my car detailer could not remove. Carriage was able to get it out perfectly! When last in the Service Dept. they had advised that I needed my tires rotated and it would cost $20. My husband decided not to pay to have it done as he could do it for free. He never did it so I asked Carriage to go ahead and do I would pay the $20 and have it done. When I went to check out, they had given the tire rotation to me for free. I was surprised. They are always so nice and friendly and want to make your experience a great one! It is a drive from Snellville to Gainesville but this dealership is worth it, including the Service Department. So far I have only been pleased at each visit. More
by PMackey
Employees Worked With
Judy
June 25, 2015
Great Service as Always! My last visit at Carriage Kia was for a oil change and a tire alignment. Judy was very helpful and accommodating, my car was ready in no time! My last visit at Carriage Kia was for a oil change and a tire alignment. Judy was very helpful and accommodating, my car was ready in no time! More
by poppynottage
Employees Worked With
Judy
June 25, 2015
Amazing Recently I took my KIA to have it serviced. I want to brag on each and every person I met. The service department was professional kind and very knowl Recently I took my KIA to have it serviced. I want to brag on each and every person I met. The service department was professional kind and very knowledgeable. I was surprised at how kind respectful and friendly every staff member was. I will only buy from a carriage dealership. They made me feel like I was an important person from the time I got there until I left More
by MamaD
Employees Worked With
Ryan Mioduski, Larry Morgan
June 25, 2015
Great Service I went in for my oil change. John took my vehicle back for my scheduled service. I hardly had time to relax in the customer lounge when my car was rea I went in for my oil change. John took my vehicle back for my scheduled service. I hardly had time to relax in the customer lounge when my car was ready to go and had even been washed. More
by stormymonday52
Employees Worked With
John
June 10, 2015
got a great deal The sales staff was professional and friendly. Ronnie Lewis and Megan Walker went above and beyond their job description to make sure we got the right The sales staff was professional and friendly. Ronnie Lewis and Megan Walker went above and beyond their job description to make sure we got the right car, at a good price. Iwould recommend carriage kia to all my family and friends. More
by blessed×2
Employees Worked With
Megan Walker
June 09, 2015
This is How Car Buying Should Be! Buying a vehicle from Carriage Kia was probably my best experience with a car dealership. Each employee my husband and I encountered was courteous, p Buying a vehicle from Carriage Kia was probably my best experience with a car dealership. Each employee my husband and I encountered was courteous, professional, friendly and knowledgeable. We didn't feel pressured or like we had to haggle regarding price. We had such a positive experience with the first vehicle we purchased from Carriage that when we were in the market for another vehicle we went back to Carriage. I didn't think our first experience with Carriage could be surpassed, but our second car purchase exceeded our expectations. Car buying should be this way! Not only was the purchase experience great but each time we've taken the vehicle in for maintenance it's been a pleasant experience. Carriage has gained loyal customers with my husband and me. More
by mllee781
Employees Worked With
Shane Perkins
May 29, 2015
Wonderful experience Everyone was wonderful. Great sales force! Even delivered my car to me and showed me how to use all the bells and whistles! Thank You! Everyone was wonderful. Great sales force! Even delivered my car to me and showed me how to use all the bells and whistles! Thank You! More
by Daphne
Employees Worked With
Jasmine (I think), Oscar Razo
May 22, 2015
Excellent Sales and Service I was very impressed with Carriage Kia from the very start. They were very courteous and detailed regarding my purchase. And the service department ha I was very impressed with Carriage Kia from the very start. They were very courteous and detailed regarding my purchase. And the service department has been easy to work with, completing my service in a timely manner...even including a car wash and vacuuming. More
by Charles
May 21, 2015
Excellent Great buying experience in 2014 followed through with great service throughout the first year of ownership. Love the one year door ding protection. Wh Great buying experience in 2014 followed through with great service throughout the first year of ownership. Love the one year door ding protection. When I am ready to buy a new vehicle, I will be right back to Carriage Kia. More
by ginnyg
May 17, 2015
Excellent Service, Above Excellent Dealership Carriage Kia continues to impress me with their knowledgeable staff, great customer service, and extremely timely service. Every time I visit the dea Carriage Kia continues to impress me with their knowledgeable staff, great customer service, and extremely timely service. Every time I visit the dealership for a scheduled service visit they get me in and out of the dealership with efficiency and make sure that I don't have to return for unplanned maintenance. The staff does a great job of keeping me informed about my vehicle while acting with honesty and integrity. I would recommend not only buying a car from Carriage Kia, but continuing to maintain your car with the 5 star service staff. More
by amandawoodall13
Employees Worked With
Larry Morgan
