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Jim Shorkey Kia Gainesville
Gainesville, GA
1,874 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,874 reviews
December 28, 2017
Great service experience Great experience! I went in for a routine oil service and received a wheel alignment as well. They have me a discount because I mentioned that I had p Great experience! I went in for a routine oil service and received a wheel alignment as well. They have me a discount because I mentioned that I had previously gotten a wheel alignment at another dealership but they obviously didn't do it right. They even washed and vacuumed my car at the end which was very nice! I did stay for almost 2 hours but o was very satisfied with how my car ended up. More
by Michellis2
Employees Worked With
Can't remember specific name from service department ??
December 27, 2017
Ok, not great So overall, was OK. BUT, there were several missteps along the way with my deal that made the experience less than great. The car I wanted to see was So overall, was OK. BUT, there were several missteps along the way with my deal that made the experience less than great. The car I wanted to see was “misplaced” for 40 minutes. I was not told when I called about the vehicle that it was a loaner with 8,500 miles on it. Once the price and financing was agreed on, it took 1 hour and 45 minutes to get the paper work completed. That was wayyyy too long as it looked like there were many sales/financing people available. 3 hours in the dealership. That was too long for this deal-which was not complex or contentious at all. The people were polite and pleasant. The delays, disorganization and slowness was misery. My experience confirms why buying a car in a dealership has a bad rep. More
by JR0909
Employees Worked With
Oscar Razo, Michael Jones
December 27, 2017
Service visit Andrew was very helpful during my visit to take my kia soul to get service. He was able to tell me the condition of my car as well as what I would nee Andrew was very helpful during my visit to take my kia soul to get service. He was able to tell me the condition of my car as well as what I would need in the future. Outstanding customer service and I would recommend Andrew to anyone. More
by Steve Sandifer
Employees Worked With
Andrew Aycock
December 26, 2017
First new car It honestly was the first time I have got to sit down and review over buying a new car with my parents and it was really fun and professionally done w It honestly was the first time I have got to sit down and review over buying a new car with my parents and it was really fun and professionally done with the customer in mind. I enjoyed the company of Oscar and the rest of the team as we got to sit down and work out an amazing deal on my Brand new 2018 Kia Optima LX! I’m over joyed and at awe and this is probably the best place to get things moving and done efficiently. Thank you 104.7 The Fish for the recommendation. More
by wokensad
Employees Worked With
Tyler, Mauricio Menjivar, Richelle Henry, Oscar Razo, Christopher Basha
December 24, 2017
Super Professional Service, Fast! As if free service for a year wasn’t good enough, the team at Carriage is professional, friendly and fast! It was definitely worth the drive! As if free service for a year wasn’t good enough, the team at Carriage is professional, friendly and fast! It was definitely worth the drive! More
by Atlantamom
Employees Worked With
Service Pro (I remember his beard and kind demeanor, but not his name).
December 23, 2017
The Best Dealership in Georgia Always does great service and cleaning. Will use forever.Wolf was friendly and helpful and knew his job. Kevin di d a great job hirirng him. Always does great service and cleaning. Will use forever.Wolf was friendly and helpful and knew his job. Kevin di d a great job hirirng him. More
by Jojnm5839
Employees Worked With
Wolf was great
December 23, 2017
Awesome excellent customer service fantastic When use any other dealership in Gainesville they do a fantastic job as far as I'm concerned the people are polite and considerate they're happy the w When use any other dealership in Gainesville they do a fantastic job as far as I'm concerned the people are polite and considerate they're happy the works great they don't high pressure you they're just great More
by Phone Collins
Employees Worked With
Megan Walker, Christopher Basha
December 23, 2017
1st Service was great! Definitely treat you special. I was greeted on arriving and my appointment started on time at the time selected. It was immediately taken care of and finished ahead of schedule. I was greeted on arriving and my appointment started on time at the time selected. It was immediately taken care of and finished ahead of schedule. The waiting room is very comfortable and great selection of things to drink and eat while you wait. More
by Robzilla
Employees Worked With
MICHAEL CLYDE WOLF
December 22, 2017
Experience at Kia Dealership. My experience at the Kia dealership thus far has been very good and professional. All the staff is very nice, curtious, and very helpful. I have recom My experience at the Kia dealership thus far has been very good and professional. All the staff is very nice, curtious, and very helpful. I have recommended this dealership to friends and family. More
by Black knight
Employees Worked With
Andrew and Chu, Oscar Razo
December 21, 2017
Carriage kia Trey & Chung we’re very knowledgeable of their vehicles. They were both patient with my decision making process even though I probably took way to lo Trey & Chung we’re very knowledgeable of their vehicles. They were both patient with my decision making process even though I probably took way to long in making it. Overall my experience at Kia was a wonderfully pleasant and stress free one Thank You Trey & Chung for all your help More
by Jerry
Employees Worked With
Trey & Chung
