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Jim Shorkey Kia Gainesville

Gainesville, GA

4.0
1,878 Reviews

2815 Browns Bridge Rd

Gainesville, GA

30504

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Showing 1,878 reviews

March 09, 2022

I have been going to Carriage KIA ever since I bought my car there. They do a great job everytime I go in. I have been working over time and overslept the last time I was getting my brakes done. They to More

by Nikazra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I am bad at remembering names, but the younge woman who worked with me was very helpful and answered all my questions happily.
Mar 15, 2022 -

Jim Shorkey Kia Gainesville responded

Thank you so much for the compliments! We're thrilled the staff and service have been nothing short of perfect. We hope to see you again soon, take care!

March 04, 2022

Our service rep Alex, was great and communicated everything going on with our car. I give him 5 stars. More

by DeborahStover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
Mar 15, 2022 -

Jim Shorkey Kia Gainesville responded

Thank you so much for the compliments! We're thrilled the staff and service have been nothing short of perfect. We hope to see you again soon, take care!

February 26, 2022

They did a great job. Alex took great care of me ad he always does. Very friendly and professional. More

by larryodonald123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
Mar 03, 2022 -

Jim Shorkey Kia Gainesville responded

Thank you so much for the compliments! We're thrilled the staff and service have been nothing short of perfect. We hope to see you again soon, take care!

February 10, 2022

They were very helpful and did not try to convince me to do frivolous work (I.e. change wiper blades when it’s a lot cheaper to do it myself). More

by chellsbells40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Alberto
Feb 17, 2022 -

Jim Shorkey Kia Gainesville responded

On behalf of all of us at Carriage Kia, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with us and we hope to see you again soon, take care!

February 07, 2022

All the associates that I’ve come in contact with have been pleasant and informative about what my car needs this trip and what it needs next trip. That way I can plan ahead the amount I’ll need to budget More

by 2redbird7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
Feb 17, 2022 -

Jim Shorkey Kia Gainesville responded

Thank you so much for the compliments! We're thrilled the staff and service have been nothing short of perfect. We hope to see you again soon, take care!

February 02, 2022

Great service from all employees, friendly stuff. Wait time was minimum and my car was clean More

by eo8728
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bethany Alexander, Sharon Seiter
Feb 17, 2022 -

Jim Shorkey Kia Gainesville responded

Thank you so much for the compliments! We're thrilled the staff and service have been nothing short of perfect. We hope to see you again soon, take care!

January 28, 2022

They are great! Very efficient. Everyone is really friendly and attentive to your needs. They give top rate service to your car. More

by Satisfied customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
Jan 31, 2022 -

Jim Shorkey Kia Gainesville responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

January 19, 2022

The people are always nice and friendly. The service center people are extra nice and it's always clean More

by DGAYTPN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Jan 24, 2022 -

Jim Shorkey Kia Gainesville responded

Thank you so much for the compliments! We're thrilled the staff and service have been nothing short of perfect. We hope to see you again soon, take care!

January 17, 2022

The only reason didn’t give five, service people need to be knowledgeable like mangers More

by Kjmurnane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin General Manager excellent , Alex Cruz, Bethany Alexander, Ashley Leblanc
Jan 24, 2022 -

Jim Shorkey Kia Gainesville responded

Thank you for your positive feedback, we appreciate your business and hope to see you again down the road. Take care!

January 16, 2022

Seth, my sales guy, was excellent. He wasn't pushy but gave me plenty of information to make a decision. I was in and out in under 2 hours, which was the fastest I've ever experienced at a dealership. I a More

by superchic7707
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth
Jan 24, 2022 -

Jim Shorkey Kia Gainesville responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Carriage Kia. We wish you safe travels and look forward to seeing you again soon!

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