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Jim Shorkey Kia Gainesville

Gainesville, GA

4.3
1,875 Reviews

2815 Browns Bridge Rd

Gainesville, GA

30504

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Showing 1,875 reviews

January 21, 2018

Great SUV at a great price A very pleaseing sales experience and super value went out their way to please. Great looking show room and facility. Eddie and Brenda were very help More

by JA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Martinez , Brenda Jones, Jairo Caudillo and sales manager
January 20, 2018

Amazing service Customer service was wonderful. Everyone was very helpful and they got me the best deal possible. I would recommend anyone to buy there next car from More

by Katcan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richelle Henry, Mike Paglianti, Christopher Basha
January 20, 2018

A wonderful experience I loved everything about this dealership.. From the staff.. I felt very welcomed.. I will be sending family and friends to carriage kia... My sale per More

by Caroline Bryant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richelle Henry, Mike Paglianti, Christopher Basha
January 20, 2018

My buying experience was amazing My experience was amazing ....the staff at kia were exceptional,kind,were eager to help. My biying experience was outstanding i would definitely refer More

by Jess86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Martinez, Chung Su, Brenda Jones
January 20, 2018

Great place and people Eddie Martinez was it sales agent and he was great, we bought a 2014 Kia optima EX and it was low milage, looked brand new, the dealership was clean, More

by Tina L Ressler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Martinez
January 19, 2018

Customer satisfaction is the ultimate goal! Evan, the salesman was very patient in answering questions & showing us the various vehicles with different packages. He didn't rush us, very helpful! More

by Janie McCoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Ashley, Tyler in finance
January 19, 2018

Great customer service I came in for my oil change. I was on and out in 30 minuets. Andrew was great and let me use a $15.00 off coupon! More

by Suziejones925
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
January 19, 2018

2016 Sportage Oscar Razo at Carriage Kia in Gainesville buying a Kia was an easy experience. Oscar and the whole staff was so nice. I will enjoy my Kia Sportage. More

by Trpeters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Razo
January 16, 2018

Gone down hill Service has gone down hill fast since the remodel. Kia's overall quality is a sinking ship all but once have I went in for an oil change and not had a More

by Not happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Paglianti
Jan 16, 2018 -

Jim Shorkey Kia Gainesville responded

Thank you for taking the time to provide us with your feedback. Carriage as a dealership, as well as Kia as the manufacturer take a great deal of pride in the Kia product, facilities, and overall customer experience, and are constantly making efforts to improve. Most recalls are intended to improve the product in real time, as is the intention with other manufacturers as well. With that being said, we would like the opportunity to look in to the wait times on your services, in order to make sure that the amount of time was acceptable for that particular agreed upon service, and also ensure that our team is setting the proper time frame expectations and delivering upon those promised times. At your earliest convenience, please send our management team an email with further details at WeCare@ChooseCarriage.com. Thank you.

January 16, 2018

Amazingly helpful and honest staff! With a not so great credit score, Kia was able to get us in an amazing car amd help us rebuild our credit. Staff was extremely helpful in getting paym More

by M&M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler , Mike Paglianti
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