Jim Shorkey Kia Gainesville
Gainesville, GA
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Best dealership in Georgia. By far this is the best customer service I've ever had. Andrew in service was extremely helpful from the minute I walked in. He explained to me the is By far this is the best customer service I've ever had. Andrew in service was extremely helpful from the minute I walked in. He explained to me the issue my car was having and immediately started the process to have my car inspected and eventually have my car repaired. I would highly recommwnd this dealership. I think Andrew needs a big raise and/or bonus. More
Excellent service. Everyone was extremely helpful with the entire car buying experience. From greeting in the parking lot in the rain. To the firm hand shake at the clos Everyone was extremely helpful with the entire car buying experience. From greeting in the parking lot in the rain. To the firm hand shake at the closing of the deal. More
False advertising/ no help Found a vehicle online. Went to the dealership and was given the 3rd degree before we saw ANY vehicles. Finally, when we viewed this vehicle, many f Found a vehicle online. Went to the dealership and was given the 3rd degree before we saw ANY vehicles. Finally, when we viewed this vehicle, many fees were added on to the final price. We asked the salesman and finance manager to help negotiate and reach a deal. They refused to give any suggestions or help us as they both originally promised. BEWARE OF THEIR LIES AND LACK OF ASSISTANCE. I WOULD NOT RECOMMEND ANYONE TO GO HERE!!! More
Great service! Excelente customer service! Great people, that will help to get you the car that bests suits you and your family! Very nice and attentive staff! Excelente customer service! Great people, that will help to get you the car that bests suits you and your family! Very nice and attentive staff! More
Service and replace motor Good service very friendly and offered loaner while repairs were being made. Good warranty on new motor. Replaced motor in the time they said they wou Good service very friendly and offered loaner while repairs were being made. Good warranty on new motor. Replaced motor in the time they said they would. More
Wonderful Service Carriage Kia offered a wonderful experience and great customer service. Oscar is the best salesperson I have encountered in a very long time. I highly Carriage Kia offered a wonderful experience and great customer service. Oscar is the best salesperson I have encountered in a very long time. I highly recommend you use him as your salesperson. Don, the finance manager was also a great person to work with. He was very understanding of my situation and managed to be able to get me an approval where nobody else would. Now I am the proud owner of a 2018 Kia Forte. I highly recommend this dealership! More
awesome service.great vehicles. my wife's warranty was up Kia engineers done a recall on this vehicle.of a possible internal problem inside the engine I took the optima to carriage K my wife's warranty was up Kia engineers done a recall on this vehicle.of a possible internal problem inside the engine I took the optima to carriage Kia in Gainesville they ran a scope camera thru the engine while scoping engineers from west point Kia factory there were no problems found.kia have the optima motor only .an extended warranty until the year 2028 unlimited miles now that's service above all other motor vehicle makers .thank God and thanks Kia for your great service . More
Poor Customer Service They don’t follow up on service. They don’t return calls. Still waiting on call back regarding issue with our optima radio issue at hand They don’t follow up on service. They don’t return calls. Still waiting on call back regarding issue with our optima radio issue at hand More
Was not planning to buy My family members have previously purchased five vehicles from Carriage Kia. They have all been satisfied with the service and the product. I apprec My family members have previously purchased five vehicles from Carriage Kia. They have all been satisfied with the service and the product. I appreciated the friendly people and the comfortable environment they have created in the showroom. Even that associates that were not involved in the sale were courteous and accommodating. More
Easy and friendly Jamie Maxine was great. She walked us through every step and was very friendly. She was the best sales person I've ever dealt with. Jamie Maxine was great. She walked us through every step and was very friendly. She was the best sales person I've ever dealt with. More