Back

Jim Shorkey Kia Gainesville

Gainesville, GA

4.3
1,875 Reviews

2815 Browns Bridge Rd

Gainesville, GA

30504

Directions

By Type

Showing 1,875 reviews

February 29, 2020

Oscar is a great salesman in the at this Kia dealership. I felt no pressure to buy and felt comfortable through the whole process. I am very impressed with this dealership. More

by dbloomer85
Recommend Dealer
Yes
Employees Worked With
Oscar Razo
Mar 02, 2020 -

Jim Shorkey Kia Gainesville responded

Thank you for taking the time to leave us this positive feedback! We are glad that Oscar was so helpful during your visit and we look forward to working with you again, take care!

February 29, 2020

Always great service and friendly people. Great explanation of service and advise for potential issues that may arise later. Quick appointment time and reasonable wait time for service to be done. More

by DMARTIN617
Recommend Dealer
Yes
Employees Worked With
Chris Kuykendail
Mar 02, 2020 -

Jim Shorkey Kia Gainesville responded

Thank you for taking the time to leave us this positive feedback and for choosing Carriage Kia. We are glad to know that everything went well and we look forward to working with you again soon, take care!

February 29, 2020

I didn't even wait 2 minutes. They immediately took my car to get it service even thou I didn't have a good appointment. Everything that needed done that I was able to have done was took care of efficient More

by Tammydavis0807
Recommend Dealer
Yes
Employees Worked With
Ashley Varnadore, Chris Kuykendail
Mar 02, 2020 -

Jim Shorkey Kia Gainesville responded

Hi Tammy, thank you for this positive feedback about your recent visit with us. We are glad that everything went well and if you need anything else from us, we are more than happy to help. Take care!

February 28, 2020

Great service done proper and ontime.Count on me to Great service done proper and ontime. Count on me to continue doing business with Carriage Kia. Friendly atmosphere and courteous folks to deal More

by mullhd
Recommend Dealer
Yes
Employees Worked With
Tim Acklin, Chris Kuykendail, Michael Wolf
Mar 02, 2020 -

Jim Shorkey Kia Gainesville responded

Hello, thank you for taking the time to leave us this feedback! We are happy to know that you had such a wonderful experience with us and appreciate you sharing it with us. Please let us know if you need anything else, take care!

February 28, 2020

My car had an issue while driving. I had it towed to Carriage Kia for service. Called the next morning and was greeted by a knowledgeable staff. Alex called as the technician and got all the details on More

by melissaakins
Recommend Dealer
Yes
Employees Worked With
Alex, 5 stars., Ashley Varnadore
Mar 02, 2020 -

Jim Shorkey Kia Gainesville responded

Hi Melissa, thank you for choosing Carriage Kia and for taking the time to leave us this feedback. We are glad to know that our team was so helpful in getting you back on the road and if you need anything else, we are more than happy to help, take care!

February 28, 2020

Excellent customer service, prompt and professional they were awesome Got everything we wanted Awesome dealer they listen and they don't push you to buy anything More

by CELESTEHSIMMONS
Recommend Dealer
Yes
Employees Worked With
Casey Harper
Mar 02, 2020 -

Jim Shorkey Kia Gainesville responded

Hi Celeste, we appreciate you taking the time to leave us this feedback. We are glad you had such a positive experience with us and we look forward to working with you again, take care!

February 27, 2020

Chris was great! Kept me updated, solved my issues and listened to my concerns. Worked with me on pricing and helped me make informed decisions. More

by nicolechapman2000
Recommend Dealer
Yes
Employees Worked With
Chris
Mar 02, 2020 -

Jim Shorkey Kia Gainesville responded

Hi Nicole, thank you for this 5-star review and for letting us know how we did. We are glad to you had such a positive experience and we look forward to working with you again, take care!

February 25, 2020

I am always treated with kindness here at Carriage Kia and they do prompt, great work! I enjoy the coffee and perks while waiting for my service to be done and I appreciate a kind, positive attitude from More

by Marianwardlaw64
Recommend Dealer
Yes
Employees Worked With
I did not get his name. Sorry!
Feb 26, 2020 -

Jim Shorkey Kia Gainesville responded

Hi Marian, thank you for taking the time to leave us this review. We are so glad to hear that every time you visit us you have such a positive experience. We are glad to have you as part of the Carriage Kia family and we look forward to working with you again soon!

February 23, 2020

Oscar is very knowledgeable of the vehicles he’s selling. He was very pleasant to work with. He never once came off as pushy and listened to what we were wanting. More

by ABLAIR01
Recommend Dealer
Yes
Employees Worked With
Oscar Razo
Feb 24, 2020 -

Jim Shorkey Kia Gainesville responded

Thank you so much for taking the time to leave us this review. We are glad to know that Oscar gave you such a positive experience and we look forward to working with you again soon.

February 23, 2020

Yesterday was the first time car was not washed after service. Also had to wait 25 minutes from the time my car was pulled up until they brought me paperwork to check out. More

by Scott Puckett
Recommend Dealer
Yes
Employees Worked With
Chris Kuykendail
Feb 24, 2020 -

Jim Shorkey Kia Gainesville responded

Hi Scott, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this sort of issue does not happen again. If there is anything else you would like to further discuss, please send me an email to wecare@choosecarriage.com.

...
31
...