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Jim Shorkey Kia Gainesville

Gainesville, GA

4.3
1,875 Reviews

2815 Browns Bridge Rd

Gainesville, GA

30504

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Showing 1,875 reviews

July 13, 2022

Good luck in the service dept. No customer service at all! Lengthy wait and not friendly at all until it’s time to pay. More

by Misty Lovell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t remember and don’t want to
Jul 13, 2022 -

Jim Shorkey Kia Gainesville responded

Hi Misty, Can you send your contact information to emilyheadrick@jimshorkey.com, please? We would like to help resolve your issue. Thank you!

July 09, 2022

Very professional, understanding my concerns, great work getting rid of most of the mice in my van. More

by Mgregoria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lady in service, do not know her name.
May 10, 2022

Service was excellent wait time was minimal Quality was top notch Personnel very attentive and polite More

by Csrbob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Parsons, Alex Cruz
May 19, 2022 -

Jim Shorkey Kia Gainesville responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

May 19, 2022 -

Csrbob responded

Great service

May 19, 2022 -

Csrbob responded

Great service

May 06, 2022

Best dealership in town, always great service very professional and no hassle. My appointments has always been on time. I only have positive things to say about this place. More

by Trine
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
May 19, 2022 -

Jim Shorkey Kia Gainesville responded

Thank you so much for the compliments! We're thrilled the staff and service have been nothing short of perfect. We hope to see you again soon, take care!

April 16, 2022

I have received Very excellent service and Service Manager was very polite and helpful in my visit at Carriage Kia! Would recommend them highly! More

by mmnelms48
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
Apr 20, 2022 -

Jim Shorkey Kia Gainesville responded

Thank you so much for the compliments! We're thrilled the staff and service have been nothing short of perfect. We hope to see you again soon, take care!

March 28, 2022

We agreed on the price of the EV 6 and the trade value of my car. When doing the paperwork I noticed that the trade in value had been reduced several thousands of $.when I complained the Mgr said the quoted More

by slaterjohn08
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon Reyes, Casey Harper
Apr 07, 2022 -

Jim Shorkey Kia Gainesville responded

Thank you for your positive feedback. We appreciate your business and if there is anything more we can do for you, please don't hesitate to reach out. Take care!

March 10, 2022

Carriage KIA of Gainesville is an excellent dealership! They have great sales people (Casey Harper for me) to help you. I’ve bought three new KIA vehicles there and traded in a vehicle twice and been ver More

by Frank McKay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramon Reyes, Casey Harper
Mar 15, 2022 -

Jim Shorkey Kia Gainesville responded

Hi Frank, our team at Carriage Kia appreciates your 5-star rating and wonderful review! We are grateful for your business and loyalty, we look forward to working with you for many years to come! Take care.

March 09, 2022

I have been going to Carriage KIA ever since I bought my car there. They do a great job everytime I go in. I have been working over time and overslept the last time I was getting my brakes done. They to More

by Nikazra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I am bad at remembering names, but the younge woman who worked with me was very helpful and answered all my questions happily.
Mar 15, 2022 -

Jim Shorkey Kia Gainesville responded

Thank you so much for the compliments! We're thrilled the staff and service have been nothing short of perfect. We hope to see you again soon, take care!

March 04, 2022

Our service rep Alex, was great and communicated everything going on with our car. I give him 5 stars. More

by DeborahStover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
Mar 15, 2022 -

Jim Shorkey Kia Gainesville responded

Thank you so much for the compliments! We're thrilled the staff and service have been nothing short of perfect. We hope to see you again soon, take care!

February 26, 2022

They did a great job. Alex took great care of me ad he always does. Very friendly and professional. More

by larryodonald123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
Mar 03, 2022 -

Jim Shorkey Kia Gainesville responded

Thank you so much for the compliments! We're thrilled the staff and service have been nothing short of perfect. We hope to see you again soon, take care!