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Jim Shorkey Kia Gainesville

Gainesville, GA

4.3
1,875 Reviews

2815 Browns Bridge Rd

Gainesville, GA

30504

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Showing 1,875 reviews

March 22, 2020

I was very unhappy with the service my car did not look it was washed but the guy said it was. I paid for a new tire but the tire looked old. It was all dirty like it was used More

by HCARTER430
Recommend Dealer
No
Employees Worked With
Alex Cruz
March 21, 2020

All I can say is that my experience was excellent, And will most definitely recommend carriage Kia to anyone looking to buy a car.... Thanks Kia 😁 More

by LEANNE_1313
Recommend Dealer
Yes
Employees Worked With
Oscar Razo, Chelsea Runkel
Mar 23, 2020 -

Jim Shorkey Kia Gainesville responded

Hi Leanne, thank you for taking the time to leave us this review. We are glad you had such a positive experience with us and we look forward to working with you again soon, take care!

March 21, 2020

As always Isidro was the best, this is the third car with Isidro, and definitely will come back, we trade in a 2018 sorento and we are happy with the change. Thanks More

by Florentino C.
Recommend Dealer
Yes
Employees Worked With
Isidro Gutierrez
Mar 23, 2020 -

Jim Shorkey Kia Gainesville responded

Thank you so much for your positive feedback, Florentino! We are so glad to have you as a loyal customer of ours and we are glad that Isidro has always given you such a positive experience. We look forward to working with you for many years to come, take care!

March 19, 2020

Great and knowledge staff. No sales pressure. Profesional service. We are very happy with the results and our new vehicle. Highly recommend this dealer Thank you More

by SJRGAUSA
Recommend Dealer
Yes
Employees Worked With
Gerardo Mondragon, Katie Alberto
Mar 23, 2020 -

Jim Shorkey Kia Gainesville responded

Thank you for taking the time to provide us with your feedback. We are glad to read that you had such a great car buying experience and we hope to see you again soon, safe travels!

March 18, 2020

Jesse Peterson was a great salesperson. He was knowledgeable about the my used Tacoma.. Dustin and Jesse gave showed me several vehicles and ran numbers on all of them to give me options. Once I f More

by BRADLEY.COLLINS
Recommend Dealer
Yes
Employees Worked With
Dustin the sales manager gets 5 stars., Jesse Peterson, Chris Kuykendail
Mar 23, 2020 -

Jim Shorkey Kia Gainesville responded

Hi Bradley, thank you for taking the time out of your day to provide us with this feedback. We are so glad to hear about your positive experience with our team. We look forward to working with you again, have a wonderful day!

March 18, 2020

Always real nice when you come in and explains things to you about the service you have done on your car they don’t try and push you to get other stuff done More

by Chris
Recommend Dealer
Yes
Employees Worked With
Chris Kuykendail
Mar 23, 2020 -

Jim Shorkey Kia Gainesville responded

Thank you for your 5-star review, Chris! We are so happy to read about your positive experience with us and we hope to see you again soon. Take care!

March 13, 2020

Service visit Pays to be first early in morning. Prompt and friendly attention. Jut took car for oil change. Thanks for the car wash. Good talking to Alex More

by ricarper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
Mar 16, 2020 -

Jim Shorkey Kia Gainesville responded

We appreciate you taking the time to provide us with feedback about your recent service visit with us. We are glad to hear you had a positive experience and we look forward to working with you again.

March 12, 2020

Very professional very courteous all of my expectations were met. The sales and finance team treated me wonderfully ... I would definitely recommend this dealership. Anybody who needs to buy a car! More

by BIGCITYBORN
Recommend Dealer
Yes
Employees Worked With
Oscar Razo
Mar 16, 2020 -

Jim Shorkey Kia Gainesville responded

Thank you for taking the time to provide us with this wonderful feedback! We are glad to hear that our team was able to give you such a positive experience. If you need anything else down the road, we are here to help!

March 11, 2020

Oscar is a excellent salesman, he made it possible for me to be able to buy both cars. He is polite, and very respectful / professional and made everything so easy and fast More

by Nyko011202
Recommend Dealer
Yes
Employees Worked With
Oscar Razo
Mar 16, 2020 -

Jim Shorkey Kia Gainesville responded

Thank you for taking the time to provide us with this feedback. We are so glad to hear that Oscar was so helpful during your car buying process and we hope to see you again soon. Take care!

March 11, 2020

Pleasant, long time to complete work, suggested something that did not need replaced , didn't vacuum & wash like done before, would have like check sheet More

by middydnk
Recommend Dealer
Yes
Employees Worked With
Ashley - shuttle driver, Alex Cruz
Mar 16, 2020 -

Jim Shorkey Kia Gainesville responded

Thank you for providing us with this feedback. We want to apologize that the visit did not go as well and we will be sure to take this into consideration in the future. If you would like to discuss anything further, please send me an email to wecare@choosecarriage.com.

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