Jim Shorkey Kia Gainesville

Wooden to get some service done on a new Kia that I had bought last year and end up looking at new ones and trade it in another one and got another new car was very happy with the results of the people tha bought last year and end up looking at new ones and trade it in another one and got another new car was very happy with the results of the people that work with this including the manager and the salesman and the finance company and they did very well on taking care of me I really do appreciate thank you More

Never had a problem with the service department. I Never had a problem with the service department. I cannot say the same for the sales department. The premise is always extremely clean. most of the t Never had a problem with the service department. I cannot say the same for the sales department. The premise is always extremely clean. most of the time employees polite More

The dealership kept me informed by calling me and let me know what was going on. Work was finished Timely and very efficiently. Matter fact it was a week earlier than expected. know what was going on. Work was finished Timely and very efficiently. Matter fact it was a week earlier than expected. More

Service department was excellent, everyone there was nice and they finished my car within a decent time rate and I was satisfied with my service! and they finished my car within a decent time rate and I was satisfied with my service! More

Mario was very helpful, and made the buying process easy.This is the third car we’ve purchased from Carriage. We love our new Telluride! easy.This is the third car we’ve purchased from Carriage. We love our new Telluride! More

I was thrilled with Alex and the Carriage Kia service department! This was a no hassle appointment, and they completed what I asked for in a timely manner at a great price! department! This was a no hassle appointment, and they completed what I asked for in a timely manner at a great price! More

I'm not trying to give a review on Mitsubishi because I've had no problem with them I was trying to do my review on Carriage Kia but every time I click on the link it says that my invitation has been rem I've had no problem with them I was trying to do my review on Carriage Kia but every time I click on the link it says that my invitation has been removed so I'm going to give my review of Carriage Kia now I had took my vehicle in on two occasions both time the service was awful they gave me wrong information and it could have been a life-or-death situation for me and my grandkids so they failed me in a terrible way I don't know what kind of people they have working there but they are not mechanics not in my eyes they did a terrible job and gave me bad bad information technically they gave me information that was not true so to me that's a lie and why would you lie to your customers so therefore I just feel like they feel me I would never recommend anybody to go there I will never go there again and that's a fact.. More

Very helpful and definitely super friendly and attentive to customers!!! I love how they where patience with me and my needs. Thank you so much! to customers!!! I love how they where patience with me and my needs. Thank you so much! More

Jeff did a great job identifying a issue with my tire and providing a replacement. Unfortunately there was a misunderstanding on my part and I was under the impression that I had been overcharged. Though t providing a replacement. Unfortunately there was a misunderstanding on my part and I was under the impression that I had been overcharged. Though the tire/labor was higher than a traditional tire shop, the free oil change balanced the price out. Again, my mistake and Jeff’s level of customer service even during a slight conflict, was very professional, apologetic, and well handled during my confusion. Thank you Jeff. More