Back

Jim Shorkey Kia Gainesville

Gainesville, GA

4.3
1,875 Reviews

2815 Browns Bridge Rd

Gainesville, GA

30504

Directions

By Type

Showing 1,875 reviews

April 11, 2020

Professional and super easy, no stress! Especially during this time, I really appreciate it all being easy, not stressful, and good deals. Isidro was a great rep! Thx! More

by Rachel
Recommend Dealer
Yes
Employees Worked With
Isidro Gutierrez
Apr 17, 2020 -

Jim Shorkey Kia Gainesville responded

Hi Rachel, we are so grateful to have you as a customer of ours and are glad to hear that you had such a positive experience with our team. We are always here for you no matter what is going on. We look forward to working with you again down the road, take care!

April 10, 2020

Wooden to get some service done on a new Kia that I had bought last year and end up looking at new ones and trade it in another one and got another new car was very happy with the results of the people tha More

by SUTERRACING
Recommend Dealer
Yes
Employees Worked With
Gerardo Mondragon, Isidro Gutierrez
Apr 17, 2020 -

Jim Shorkey Kia Gainesville responded

Thank you for taking the time to leave us this feedback. We appreciate you choosing Carriage Kia and are so glad to hear about your exceptional experience. We look forward to working with you again down the road, take care!

April 08, 2020

Never had a problem with the service department. I Never had a problem with the service department. I cannot say the same for the sales department. The premise is always extremely clean. most of the t More

by FARVET1
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
Apr 10, 2020 -

Jim Shorkey Kia Gainesville responded

Thank you so much for taking the time to leave us this review and high rating. We are happy to know that our staff was able to provide you such a positive experience. Thank you for your business and have a wonderful day!

April 05, 2020

The dealership kept me informed by calling me and let me know what was going on. Work was finished Timely and very efficiently. Matter fact it was a week earlier than expected. More

by CHRISTINEJSM
Recommend Dealer
Yes
Employees Worked With
Chris Kuykendail, Alex Cruz
Apr 08, 2020 -

Jim Shorkey Kia Gainesville responded

Hi Christine, thank you for taking the time to leave us this feedback. We are glad to read that you had such a positive experience with us and we look forward to working with you again soon! Take care and stay well.

April 05, 2020

Service department was excellent, everyone there was nice and they finished my car within a decent time rate and I was satisfied with my service! More

by WHITEJAMIE24
Recommend Dealer
Yes
Employees Worked With
Chris Kuykendail, Ashley Leblanc
Apr 08, 2020 -

Jim Shorkey Kia Gainesville responded

Thank you for taking the time to provide us with this positive feedback! We are glad to hear that your service experience was exceptional and we look forward to working with you again down the road, have a wonderful day!

April 03, 2020

Mario was very helpful, and made the buying process easy.This is the third car we’ve purchased from Carriage. We love our new Telluride! More

by Ryleefamily4
Recommend Dealer
Yes
Employees Worked With
Mario Estrada
Apr 08, 2020 -

Jim Shorkey Kia Gainesville responded

Thank you for taking the time to leave us this positive review and for choosing Carriage Kia. We appreciate you being a continued loyal customer of ours and are so happy to hear that you have had wonderful car buying experiences with us. Please let us know if ever need anything else, take care!

April 02, 2020

I was thrilled with Alex and the Carriage Kia service department! This was a no hassle appointment, and they completed what I asked for in a timely manner at a great price! More

by ISMILEYLEWIS
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
Apr 08, 2020 -

Jim Shorkey Kia Gainesville responded

Thank you for taking the time to provide us with this feedback. We appreciate you choosing Carriage Kia and are glad to hear that Alex gave you such a positive experience. We look forward to working with you again soon, take care!

April 01, 2020

I'm not trying to give a review on Mitsubishi because I've had no problem with them I was trying to do my review on Carriage Kia but every time I click on the link it says that my invitation has been rem More

by glendadglenda durde
Recommend Dealer
No
Employees Worked With
I don't know the name of the individuals that service me each time but they sucked
May 01, 2020 -

Jim Shorkey Kia Gainesville responded

We appreciate you taking the time to let us know how we did during your recent visit, and apologize that you had such a negative experience. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours were not up to par. If you are willing, please contact us and we will do our best to help turn your experience into a positive one. We hope to hear from you soon.

April 01, 2020

Very helpful and definitely super friendly and attentive to customers!!! I love how they where patience with me and my needs. Thank you so much! More

by YOLANDARICHARDS03
Recommend Dealer
Yes
Employees Worked With
Marcellus Richard
Apr 08, 2020 -

Jim Shorkey Kia Gainesville responded

Hi Yolanda, we appreciate your positive review of your experience with us here at Carriage Kia! Thank you for choosing us for your automotive needs and if you need anything else down the road, we are always here to help. Take care!

April 01, 2020

Jeff did a great job identifying a issue with my tire and providing a replacement. Unfortunately there was a misunderstanding on my part and I was under the impression that I had been overcharged. Though t More

by Robertheess
Recommend Dealer
Yes
Employees Worked With
Jeff
Apr 10, 2020 -

Jim Shorkey Kia Gainesville responded

Robert, thank you so much for taking the time to provide us with this positive feedback. Your satisfaction means a lot to us, and we are happy that Jeff was able to provide you with such a great experience. Thank you for your business, take care!

...
27
...