Jim Shorkey Kia Gainesville

I have been going to this dealership since 2007 and have never gotten bad service. The techs know what they are doing. Alex has always been respectful and courteous. I own two Kias and have never had an never gotten bad service. The techs know what they are doing. Alex has always been respectful and courteous. I own two Kias and have never had an issue with either. More

Satisfied Took the car to be repaired, I knew the A/C Compressor was bad and I advised Alex of such. But, he told be it would be $99.00 to diagnose it, and I al Took the car to be repaired, I knew the A/C Compressor was bad and I advised Alex of such. But, he told be it would be $99.00 to diagnose it, and I already knew what the problem was. I had to call back for updates, and was advised the hood would not open. I advised how to open the hood, and was able to fix it with a little oil on the hood latch. Was not happy with the communication since I had to instate all open communication. On Saturday , April 11th, I received an e-mail with quote to replace the compressor and drive belt. I gave the go ahead to repair via another phone call on my part, and was told they would have to order the part, which was fine. the part would nor be until Tuesday, understandable. Called back on Wednesday to get an ETA on the repair and was told it would be Friday, had to add another on the car rental. The service was good overall, but they really need to work on communication. I will recommend the service department, but some things need to be improved. More

I was pleasantly pleased with the all around service that I was provided! I recommend Kia in Gainesville! I’m so happy with my decision! I was provided! I recommend Kia in Gainesville! I’m so happy with my decision! More

Mario was one of the best salespeople I have had the pleasure to deal with. Super nice and stayed on top of the deal until it was complete. The finance manager made the whole process very easy and smoot pleasure to deal with. Super nice and stayed on top of the deal until it was complete. The finance manager made the whole process very easy and smooth. Great people for sure. More

Chris was great got me in and got me out great customer service very nice guy didn't even have a appointment but still fit me in. service very nice guy didn't even have a appointment but still fit me in. More

Very cordial when I arrived. I explained what I needed. We talked about making another appointment for other maintenance that was required for my car We talked about making another appointment for other maintenance that was required for my car More

Service center has taken care of my car since I purchased it in 2013. Great personnel, honest and dependable. Being a single woman this is an important part of my life, to never break down on the road. Good it in 2013. Great personnel, honest and dependable. Being a single woman this is an important part of my life, to never break down on the road. Good job guys. More

Outstanding service. Service manager was very polite and told me exactly what the technicians did and what needed to be done in a future maintenance. Very well satisfied with service. told me exactly what the technicians did and what needed to be done in a future maintenance. Very well satisfied with service. More

I have been having my Kia serviced here ever since I got it it is by far the best dealership around here. The people are just great all around it it is by far the best dealership around here. The people are just great all around More

Chris is always great in the service department! Thank you so much for my great service Carriage Kia in Gainesville is wonderful! I appreciate you you so much for my great service Carriage Kia in Gainesville is wonderful! I appreciate you More