Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Shorkey Kia Gainesville
Gainesville, GA
1,875 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,875 reviews
May 19, 2020
Waited 2.5 hours for my oil change. Called and had an appointment for 1230 Was there a little before 12:30 and got my car back at 3. No updates about the progress or anything. appointment for 1230 Was there a little before 12:30 and got my car back at 3. No updates about the progress or anything. More
by Cranderson1980
Verified CustomerEmployees Worked With
Chris Kuykendail
May 19, 2020
I have always received great service and have never had a problem with any service I have ever had on my car in the eight years I have had my car. problem with any service I have ever had on my car in the eight years I have had my car. More
by MIODUSKIA
Employees Worked With
Chris Kuykendail
May 18, 2020
Great experience, fast service! Alex Cruz is awesome. He always listens to my concerns and addresses them promptly. He provides excellent customer service. I highly recommend Carriage KIA to all my friends. always listens to my concerns and addresses them promptly. He provides excellent customer service. I highly recommend Carriage KIA to all my friends. More
by Moore1016
Employees Worked With
Alex Cruz
May 16, 2020
Mario and Chelsea were outstanding. They were extremely helpful and have great personalities. I will be recommending my family and friends. I’m happy I came to carriagekia. helpful and have great personalities. I will be recommending my family and friends. I’m happy I came to carriagekia. More
by Dexter
Employees Worked With
Chelsea Runkel, Mario Estrada
May 14, 2020
My vehicle was towed to Carriage Kia on a Saturday afternoon. Chris immediately contacted me and provided daily communication with me regarding the repair. He was polite and thorough. afternoon. Chris immediately contacted me and provided daily communication with me regarding the repair. He was polite and thorough. More
by amandaraby
Employees Worked With
Chris Kuykendail
May 14, 2020
Quick service, clean area to wait in and staff as always are very friendly and helpful and seem to really care about ensuring your car is good to go! are very friendly and helpful and seem to really care about ensuring your car is good to go! More
by Devanrm6672
Employees Worked With
Chris Kuykendail
May 13, 2020
This is how car buying should be! Katie made the whole experience quick and painless. Her knowledge of the Telluride and all its features was impressive to say the least! Thanks experience quick and painless. Her knowledge of the Telluride and all its features was impressive to say the least! Thanks More
by TUCKK17
Employees Worked With
Don Pippin, Katie Alberto
May 09, 2020
Convenient,,inviting lounge area, clean and everyone is courteous. The wait time is reasonable for the volume. Overall a professional group of people I will continue to get my car serviced at this locati courteous. The wait time is reasonable for the volume. Overall a professional group of people I will continue to get my car serviced at this location. More
by Winters0506
Employees Worked With
Chris Kuykendail
May 07, 2020
I always go in to Kia for routine care and maintenance, but the few times that I’ve had issues with my car, I’ve had nothing less than professional and excellent work and service. but the few times that I’ve had issues with my car, I’ve had nothing less than professional and excellent work and service. More
by MISSADI2000
Employees Worked With
Chris Kuykendail, Alex Cruz
May 06, 2020
Alex is always helpful and professional. Very nice guy. Service department always gets my cars in and out. Quick but efficient job! Thank you so much. Service department always gets my cars in and out. Quick but efficient job! Thank you so much. More
by MICHELE.GRINDLE4
Employees Worked With
Alex Cruz
