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Jim Shorkey Kia Gainesville
Gainesville, GA
1,874 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,874 reviews
May 27, 2020
The service and help that I received was very poor. Since the first month of owning the vehicle I have had nothing but problems. Kia refused to do anything or help with any issues even ones that should have the first month of owning the vehicle I have had nothing but problems. Kia refused to do anything or help with any issues even ones that should have been covered by warranty. I will not be purchasing a vehicle from Kia ever again. More
by candace
Verified CustomerEmployees Worked With
Mario Estrada
May 26, 2020
A very good place to shop for a car the salesman are very good at what they do everyone is nice and friendly especially the salesman i work with who was marieo good at what they do everyone is nice and friendly especially the salesman i work with who was marieo More
by richharry61
Employees Worked With
Mario Estrada
May 26, 2020
Dezmond was a true professional from the initial phone call to the delivery of the car! Due to COVID-19, I was on a travel restriction and unable to go to the dealership to see the car in person. Dezmond call to the delivery of the car! Due to COVID-19, I was on a travel restriction and unable to go to the dealership to see the car in person. Dezmond took more pictures of the vehicle, answered all of my questions (I had a lot) and worked out the deal over the phone, text and e-mail. He and another gentleman drove 2-1/2 hours to deliver the vehicle, finalized the paperwork in my garage and ensured we were satisfied with the vehicle before heading back. He followed up several days later to see how I was enjoying the car. I would definitely recommend Carriage Kia!! More
by S. Harris
Employees Worked With
Dezmond Miller, Mario Estrada
May 24, 2020
Mario was great to work with. I highly recommend contacting him about helping you find your next vehicle. Very knowledgeable and helpful. Thanks for the great service contacting him about helping you find your next vehicle. Very knowledgeable and helpful. Thanks for the great service More
by DRW
Employees Worked With
Mario Estrada
May 23, 2020
There was pressure to buy!! I talked with Mario about i was looking for and he found it!! Great experience!! I would definitely recommend this dealership and salesman!!!! was looking for and he found it!! Great experience!! I would definitely recommend this dealership and salesman!!!! More
by lisalott7517
Employees Worked With
Mario Estrada
May 22, 2020
Took a couple of trips but after all was done I was very happy with the deal I got Everyone was very friendly and nice. My salesman (Eric) was great happy with the deal I got Everyone was very friendly and nice. My salesman (Eric) was great More
by KLMOONEY1954
Employees Worked With
Eric
May 20, 2020
Fixed everything needed. Service dept very helpful and knowledgeable about what was needed. Dealership always clean and would recommend for new car purchases. Alex was very friendly and provided text mess knowledgeable about what was needed. Dealership always clean and would recommend for new car purchases. Alex was very friendly and provided text messages to help me stay advised of the status of my vehicle. More
by BC
Employees Worked With
Alex Cruz
May 20, 2020
Preformed services requested in a timely manner. Clean car very nice. Being a retired automotive technician myself didn't try to sale any unnecessary service which appreciated! Love this dealership have a car very nice. Being a retired automotive technician myself didn't try to sale any unnecessary service which appreciated! Love this dealership have already referred 3 customers to sales already and on my 3 car myself. Thanks . William McCormick More
by MCCORMICK6242
Employees Worked With
Chris Kuykendail
May 19, 2020
Waited 2.5 hours for my oil change. Called and had an appointment for 1230 Was there a little before 12:30 and got my car back at 3. No updates about the progress or anything. appointment for 1230 Was there a little before 12:30 and got my car back at 3. No updates about the progress or anything. More
by Cranderson1980
Employees Worked With
Chris Kuykendail
